דרושים Director Cyber Risk Sr Group Mgr ב-Citi Group ב-United States, Tampa

Responsibilities:

• Drive execution of the KYC Operations readiness efforts with specific focus on for Citi Operational alignment and data strategy. Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives
• Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance)
• Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
• Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies
• Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes
• Assess and manage changes to the KYC control environment delivered though process, policy and technology change
• Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• KYC experience preferred
• Project Management experience preferred
• Global experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Anticipated Posting Close Date:

Responsibilities:

• Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
• Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in a related role
• Direct hands-on experience in audit and risk management, with technical expertise in financial models.
• Strong understanding of relevant regulations (e.g., SR 11-7, SR 15-18, OCC 11-12) and model development/validation processes in areas such as market risk, credit risk, loss forecasting, AML, Basel, CCAR, or CECL.
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Demonstrated successful experience in business, functional and people management
• Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Effective negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree in a quantitative field (e.g., Statistics, Economics, Mathematics, Finance) preferred.

Anticipated Posting Close Date:

What you will be doing:

• Oversee risks, controls, and regulatory initiatives related to Operational Risk Management (ORM), utilizing Agile, Waterfall, and Design Thinking methodologies for optimal outcomes.
• Manage a diverse portfolio including MRAs, Strategic Projects, Consent Order RBCMs, Data Use Cases, and process improvement projects.
• Provide servant leadership and mentorship to a cross-functional team comprising subject matter experts, project/program managers, business analysts, and process improvement specialists.
• Inspire and empower the team by fostering a collaborative environment, providing a clear vision, setting success-oriented objectives, removing obstacles, and promoting continuous learning opportunities.
• Cultivate a supportive atmosphere that fosters professional development and career growth among team members. Identify and implement areas of improvement and simplification within ORM and the broader Risk Organization, by identifying opportunities to build user-friendly, purpose-built automated solutions that enable effective business outcome delivery and high solution adoption rates.
• Govern a portfolio of implemented solutions, tracking adoption metrics to maximize reuse and optimize resources.

What we need from you:

• Proven track record of success combining experience in program and project management, with a focus on Agile, Waterfall, and Design Thinking methodologies.
• Demonstrated leadership and team management abilities with a proven track record in steering cross-functional teams using a servant leadership style.
• In-depth understanding of operational risk management, data governance, and business process analysis.
• Practical application of Agile, Waterfall, and Design Thinking frameworks. Exceptional communication, critical thinking, and problem-solving abilities with the aptitude to inspire, lead, and influence diverse partners. • A hands-on, servant leadership approach, with a willingness to actively participate in tasks and the capacity to motivate others to contribute and grow.
• Passionate about fostering a learning environment and promoting professional growth.
• Collaborative and inspiring approach when working with sponsors and stakeholders, effectively managing their expectations.
• Excellent organizational skills, with the ability to manage a diverse portfolio.
• Proficiency in tracking, analyzing, and interpreting adoption metrics.
• Experience with workflow design, implementation, and best practices for user-centered design.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience.

Anticipated Posting Close Date:

Individuals in Governance Reporting & Analysis are responsible for developing standard risk and controls reporting to ensure sound, reliable, consistent information exists across the organization to enable better management and decision-making in line with the expectations of senior management, Board, and the Regulators. Provide data analysis, governance, end to end management and oversight for Governance Committees in adherence to Citi’s Policies, Standards and Procedures enabling proactive management of the risk and control environment.

Responsibilities:

• Manage the development and implementation of standardized risk and controls reporting across the organization to enhance decision-making and adhering to senior management, Board and Regulator expectations.
• Responsible for providing data analysis, governance, management, and oversight for the Governance Committees in line with Citi's policies, standards, and procedures.
• Ensure proactive management of the risk and control environment through comprehensive reporting and in-depth analysis.
• Identify potential areas of vulnerability and communicate these to relevant stakeholders to facilitate the implementation of appropriate risk mitigation measures.
• Responsible for review and update of risk and controls reporting standards and procedures to ensure they are effective and compliant with regulatory requirements.
• Provide regular updates on risk and control status to senior management and the Board to meet reporting expectations.
• Manage the operations of Citi's governance committees, which includes coordinating meetings, managing agendas, and ensuring action items are followed up.
• Collaborate with committee chairs to facilitate effective decision-making and ensure that committee activities align with organizational goals and governance standards.
• Ensure compliance with governance standards and regulatory requirements related to committee operations.
• Develop and implement a comprehensive controls training program for all controls employees. This includes coordinating with business functions to identify and address specific control training needs and ensure compliance with regulatory requirements, internal control procedures, and industry best practices.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
• Develop and implement strategy and process improvement initiatives.
• Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
• Developing new ideas and improving current processes to proactively mitigate risks.
• Requires an ability to provide challenge and make recommendation for risk and controls remediation.
• Expert knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Expert understanding of compliance laws, rules, regulations, and best practices.
• Deep understanding of Citi’s Policies, Standards, and Procedures.
• Strong leadership, decision-making, and problem-solving skills.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Ability to deliver compelling presentations and influence executive audiences.
• Strong sense of accountability and ownership, with strong results orientation.
• Excellent communication skill; ability to engage and inspire across stakeholder groups.
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

The Tax EUC/ITeSS Risk & Controls (R&C) Specialist provides strategic oversight, guidance and support related toEnd User Computing (EUC) and IT Enabled Smart Solutions (ITeSS)policy compliance, execution and maintenanceacross the Citi Tax function globally.The individual should possess an in-depth understanding of EUCs/ITeSS use cases and Operational Risk management, with a good understanding of the financial industry.This role will have responsibility for supporting all aspects, phases and strategy related to the EUC/ITeSS Framework and end-to-end EUC/ITeSS lifecycle. The role requires a broad and comprehensive understanding of the different policies, systems, and practices relevant to the function, as well as practical experience with multiple business cycles. This role is global in nature and will support and partner with the EUC/ITeSS Champion, Accountable Business Owners (ABOs) and various cross functional stakeholders including Finance, Technology, Risk, Independent Compliance Risk Management, and Internal Audit. Excellent communication skills are required to influence a wide range of audiences.

Responsibilities

Included, but not limited to:

• Ensure awareness of the “End User Computing” (EUC), and “IT -enabled Smart” (ITeSS) Policy and Standards; communicate recent policy changes and program updates to all Tax stakeholders.
• Responsible for supporting Accountable Business Owners (ABOs) and EUC/ITeSS Owners with adherence to the EUC & ITeSS Policies
• Monitor EUC/ITeSS Compliance metrics and ensure stakeholders meet requirements, follow up with EUC/ITeSS stakeholders to ensure compliance reviews are performed; including working with users on reported issues
• Perform oversight of adoption of the EUC/ITeSS Process Risk Control and Monitoring (PRCMs) requirements and provide information to support monitoring of EUC/ITeSS controls in alignment with the Managers Control Assessment (MCA) PRCMs
• Assess and review all EUC/ITeSS Exceptions submitted to ensure the exceptions are complete, aligned with their business’ initiatives and goals for EUC/ITeSS, and follow up with Steering Committee members or delegates to review and obtain approvals.
• Perform Quality Assurance Testing & Reviews. Review sample selections of EUC and Non-EUCs to validate the business meets the EUC Standards’ requirements.
• Lead Business and Function level engagement on EUC/ITeSS Tool implementation and enhancements, testing, and training
• Attend all EUC/ITeSS Champion trainings conducted by the EUC/ITeSS Governance Team.
• Monitor High & Critical & Medium Risk EUCs retirement plan creation and completeness
• Medium Risk EUC Survey Coordination: The EUC Champions are required to review and attest to the accuracy of the MR EUC risk assessment classification to ensure adherence to the consent order regulatory requirement.
• Provide SME (including technical) support to EUC/ITeSS owners (queries & troubleshooting)
• Support EUC/ITeSS related Issue Management (Identification, wording review, specific training, closure review)

Support ITeSS Use Case Migration/Registration

• Partner effectively across the firm with key teams to drive the tools and capabilities including EUC/ITeSS Inventory management and workflow system capabilities to ensure simplified and consistent tools and capabilities supporting the EUC and ITeSS Lifecycle.

• Point-of-Contact and Coordinator for a wide range of EUC/ITeSS related initiatives, projects and deliverables, especially those related to Regulator requests/requirements as well as internal First, Second and Third Lines of Defense challenges and audits
• Administer First Line of Defense Credible challenge of EUC/ITeSS use cases
• Assist with Tax Function level engagement on tooling implementation and enhancements, testing, and training.
• Identify and evaluate issues, including assessing root cause analysis to support the development of effective Corrective Action Plans (CAPs), Risk Exceptions and corresponding timelines
• Support the validation and closing of issues and CAPs, validation of supporting documentation used for closure and engaging risk partners across all three lines of defense
• Assist with the execution of Transformation related deliverables, including reviewing and assessing supporting documentation and engaging risk partners across all the lines of defense
• Engage in additional R&C strategic initiatives, including collaboration with key stakeholders and risk partners across all the lines of defense
• Provide risk and control guidance in accordance with Enterprise Risk Management Framework
• This is a global role that will work with senior Tax leaders and their teams across all jurisdictions as well as interface with other businesses and functions as well all lines of defense

Qualifications

• Strong understanding of the Enterprise Risk Management Framework and of the EUC/ITeSS Governance Framework for Citi.
• Extensive knowledge of , and experience with, Citi’s End User Computing andIT Enabled Smart Solutions (ITeSS)Policies, Standards and Procedures, as well as EUC Governance Programs and related support & guidance teams
• Demonstrated excellence at working with colleagues and stakeholders to both guide and ensure EUC/ITeSS policy compliance and best practices.
• Desire and Ability to be point of contact for stakeholders – identifying and understanding needs in order to drive decision- making/resolution in a collaborative approach which includes vetting/troubleshooting
• Ability to partner with stakeholders to validate draft action plans in support of regulatoryrequirements/commitmentsor initiatives
• Proficiency at measuring policy adherence and remedial action follow through associated with Policy adherence.
• Robust understanding of an effective control environment, including control design and operating effectiveness
• Strong problem-solving skills; comfortable tackling complex problems by breaking down into manageable portions
• Ability to work in a fast-paced, dynamic, and global environment, including strong communication, facilitation, and consensus-building skills
• Detailed oriented, including strong organization and project management skills to meet strict deadlines
• Strong Excel, Dashboard and SharePoint creation capabilities desired

Anticipated Posting Close Date:

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in systems analysis and programming of software applications
• Experience in managing and implementing successful projects
• Working knowledge of consulting/project management techniques/methods
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

Applicants must be authorized to work in the U.S. Citi will not sponsor applicants for U.S. work authorization for this position.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

From a technical standpoint, the Software Engineer has full-stack coding and implementation responsibilities and adheres to best practice principles including modern cloud-based software development, agile and scrum, code quality, and tool usage. The Software Engineer works to understand and influence software architecture, while contributing to Citi’s and GFT’s technical user base.

Responsibilities

• Apply depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with stakeholders on a regular basis
• Develop and engineer solutions within an Agile software delivery team, working to collaboratively deliver sprint goals, write code, and participate in the broader Citi technical community and team-level Agile and Scrum processes.
• Contribute to the design, documentation, and development of world-class enterprise applications leveraging the latest technologies and software design patterns.
• Leverage technical knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues, as necessary.
• Follow and contribute to defining technical and team standards.
• Collaborate technical leadership to achieve established goals, in line with our broader technical strategy.

Required Qualifications

• 3+ years of experience as a Software Engineer/Developer using Java
• Multiple years of experience with software engineering best practices (unit testing, automation, design patterns, peer review, etc.).
• Clear understanding of Data Structures and Object Oriented Principles using Java
• Multiple years of experience on Service Oriented and MicroServices architectures, including REST and GraphQL implementations.
• Multiple years of experience with frameworks like Spring Boot
• Exposure to Continuous Integration and Continuous Delivery (CI/CD) pipelines, either on-premise or public cloud (i.e., Tekton, Harness, CircleCI, Cloudbees Jenkins, etc.).
• Multiple years of experience with agile and iterative software delivery
• BA/BS degree or equivalent work experience

Preferred Qualifications

• Exposure to architecture experience in building horizontally scalable, highly available, highly resilient, and low latency applications.
• Exposure to Cloud infrastructure both on-premise and public cloud (i.e., OpenShift, AWS, etc.).
• Exposure to Cloud-native development and Container Orchestration tools (Serverless, Docker, Kubernetes, OpenShift, etc.)
• Exposure to event-driven design and architecture (i.e., Kafka, Spark Flink, etc.)
• Exposure to API Management tools
• Exposure to Infrastructure as Code tools (i.e., Terraform, Cloudformation, etc.)
• Exposure to Security, Observability, and Monitoring (i.e., Grafana Prometheus, Splunk, ELK, CloudWatch, etc.)
• Experience mentoring junior developers
• Exposure to database concepts (RDBMS, NoSQL) and web-based technologies (Angular/React) is a plus

Education

• Bachelor's degree or equivalent work experience

Anticipated Posting Close Date: