דרושים Investment Counselor Lead ב-Citi Group ב-United States, San Francisco

Job description

Responsibilities:

• Dimension all Financial Crimes identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new and address AML/KYC and Sanctions policy gaps
• Support the impact assessment and implementation assessment for new and revised AML/KYC and Sanctions policies for Cards
• Manage execution of AML/BSA policy related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timelines
• Facilitate Root Cause Analysis (RCA) and GAP analysis exercises with multiple stakeholder groups to get resolution on remediation actions as well as operation incidents
• Collaborate with multiple compliance groups, business teams, technology, and infrastructure teams to identify the root cause and create action-plans for resolution Partner with the project group to get the project requests prioritized and delivered
• Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure
• Perform detailed analysis for complex recommendations to ensure appropriate risk/reward balance, including policy changes
• Champion efforts and act as Subject Matter Expert (SME) for Financial Crimes Policy Adherence Execution regarding policy and regulatory requirements, leading the business in developing sustainable solutions to meet policy requirements and risk mitigation.
• Communicate with impacted stakeholder groups and with compliance and facilitate meetings when new policies/standards are being developed for impact assessment.
• policy gaps.
• Independently manage deliverables and action item responses to all global and regional subcommittees for the KYC Policy team
• Contribute to USPB Cards Financial Crimes Strategy and Roadmap
• Contribute to design and execution of Horizontal Controls Assessment across the USPB Cards business and operations teams

Qualifications:

• 6-10 years of direct, relevant experience in financial service operations, risk and controls, compliance, audit, or regulatory management.

• Deep functional knowledge of the Credit Cards and/or Retail Banking industries and applicable AML KYC rules, regulations, policies, and processes with preferred knowledge of and experience with Citi Anti-Money Laundering (AML) and Sanctions programs.
• Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines
• Demonstrated ability to identify, classify, prioritize and remediate risks
• Superior organizational skills, with proven ability to successfully manage multiple and concurrent priorities while working independently or with little supervision.
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.
• Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with a strong ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business. This candidate should have strong conflict resolution skills and work in a sometimes-stressful environment with quick turnaround timelines
• Pragmatic problem-solver, forward thinker with independence of thought and strong critical thinking skills
• Background in enterprise data management, especially as it applies to Financial Crimes, is a plus
• Expert in using PowerPoint and Excel, a plus
• Excellent verbal and written skills and experience presenting to senior audiences

Education:

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree

Anticipated Posting Close Date:

Responsibilities:

• Provide guidance and subject matter expertise related to policy and regulatory requirements up to senior management across the businesses and support functions

• Act as an SME for AML/KYC and Sanctions Policies for Wealth Management and develop sustainable solutions to meet policy requirements and mitigate risk.

• Attend and participate in business and 2LOD owned committees and governance forums

• Support closure of AML/KYC and Sanctions issues in partnership with Business Risk, Compliance, Operations and Technology teams

• Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure

• Support completion of both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business in order to create action plans that provide resolution and ensure policy adherence

• Support the impact assessment and implementation assessment for new and revised AML/KYC and Sanctions policies for Wealth Management

• Provide support when needed to Wealth Management Financial Crimes Strategy and Roadmap

• Contribute to design and execution of Horizontal Controls Assessment functional teams

Qualifications:

• 6-10 years of direct, relevant experience in financial service operations, risk and controls, compliance, audit, or regulatory management.

• Applicable AML KYC rules, regulations, policies, and processes with preferred knowledge of and experience with Citi Anti-Money Laundering (AML) and Sanctions programs.

• Deep functional knowledge of the Wealth Management industry (Consumer Wealth / Private Banking) is preferred

• Demonstrated ability to identify, classify, prioritize and remediate risks

• Self-motivated with a passion for establishing and maintaining a culture of control within the business.

• Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with a strong ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.

• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business. This candidate should have strong conflict resolution skills and work in a sometimes-stressful environment with quick turnaround timelines

• Pragmatic problem-solver, forward thinker with independence of thought and strong critical thinking skills

• Background in enterprise data management, especially as it applies to Financial Crimes, is a plus

• Expert in using PowerPoint and Excel, a plus

• Excellent verbal and written skills and experience presenting to senior audiences

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree a plus

Anticipated Posting Close Date:

The Investment Banking Associate is an intermediate level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Investment Banking Associate also serves as an intermediary in trading for clients. The overall objective of this role is to act as a strategic advisor to our clients by formulating investment strategies and raising capital for clients.Responsibilities:

• Assist in the execution of Citi’s Investment Banking business activities
• Leverage past investment banking or related experience to enhance M&A execution and capital raising capabilities
• Contribute to building Citi’s franchise
• Manage and mentor analysts by providing detailed guidance and feedback, managing information flow, and providing credit and exposure information to analyst, as appropriate
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Bachelor’s degree in Finance or closely related areas of Business Administration Master's degree in Business Administration
• Experience in evaluating corporate transactions and structures
• Experience creating financial analyses
• Demonstrated problem solving and organizational skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience assisting with client development
• Ability to work with teams and track business development (collect research, analyze industry trends)
• Series 79 and 63 licenses

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

• The role of the Investment Associate is to provide a wide variety of service and investment advice to an Ultra High Net Worth client base within the United States. The position focuses on servicing clients of Citi Private Bank by understanding their investment objectives and working in partnership with senior team members to deliver investment solutions.
• Help support the senior members of the investment team in their delivery of investment solutions to clients.
• Monitor and provide guidance on the markets to internal and external clients, incorporating the views of The Private Bank’s Investment Committee.
• Prepare investment policy statements for prospective clients
• Analyze economic trends/activities and advise the effects on the investors’ portfolios
• Recommend changes to the investors’ holdings after evaluating the economic, financial and market factors and the potential impact on the investors’ portfolios.
• Develop relationships and generate ideas with the bankers and clients that will lead to the growth of the asset base
• In support of senior team members, engage clients on investment themes and solutions, and assist in the execute of the investment solutions and trades.
• Attend internal and external meetings to stay current on financial markets, and products and services offered by Citi Private Bank.
• Adhere to a specific prospecting code of conduct, which (1) permits acquiring new private client accounts only by referral or personal contact with an individual seeking to do business and (2) prohibits seminars, mail campaigns, cold calling and any other methods of solicitation.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 5-8 years of experience
• Bachelor's degree with concentration of economics, finance or business administration; Professional experience or related occupation.
• Ability to communicate with co-workers and clients; excellent written and communication skills, able to work without direction, self-motivated
• US: S7, S66 (or S63/S65); NOTE: Securities Industry Exam (SIE is a prerequisite to the S7)

• Bachelor's/University degree or equivalent experience

Anticipated Posting Close Date:

Responsibilities:

• Define and monitor key success metrics to measure overall Financial Crimes (FC) program health.
• Develop and maintain dashboards and scorecards to report out on FC program health.
• Identify data needs to improve monitoring and reporting and champion efforts to access new “gold” data sources for key program metrics.
• Partner closely with key data/reporting teams across Businesses and Functions to ensure quality of execution and accuracy of all reporting being produced.
• Support design and ongoing evolution of Financial Crimes governance and insight routines program to modernize forums/routines to maximize value and insights.
• Identify key trends and areas of opportunity to drive control effectiveness and FC program improvements.
• Develop robust materials for various Financial Crimes forums/routines suitable for a variety of stakeholder audiences and forums in/outside of Financial Crimes (i.e. 2LOD AML Forum, OGS, MCA, MPR, BRCC, etc.).
• Ensure all necessary reporting process controls have been identified, designed, and are being executed on time and accurately.
• Support development of key control reporting and automation of reporting.
• Assist in decision-making processes by providing timely and accurate data reports.
• Develop strong relationships with key stakeholders across Financial Crimes 1LOD, ACRM/ICRM, business control teams, etc.

Qualifications:

• 6-10 years of reporting and governance experience – preferably from a Financial Crimes environment.
• Proficient in reporting and materials creation.
• Ability to develop plans, manage individual deadlines and goals.
• Knowledge of program metrics, including gathering, creation, reporting, trend analysis.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Manage client expectations across various stakeholder groups.
• Proficient in MS Office applications and Adobe Acrobat Professional.
• Advanced working knowledge of Excel, including pivot table, slicers, etc.
• Experience with reporting tools such as Tableau.
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Education:

• Bachelor’s/University degree or equivalent work experience.

Anticipated Posting Close Date:

The Digital Product Manager is a senior level position responsible for managing a variety of activities in the Conversational AI environment. Primary areas of focus centers around conversational dialog strategies, roadmaps and backlogs based on customer analytics. Ensuring all products are keenly aligned with Citi’s Risk and Control best practices is a must. The development of detailed requirements / designs in coordination with the Product Owners and Technology partners is a key component of the role. The overall objective of this role is to deliver on digital strategies and provide self-service enhancements in the conversational AI space that creates world class servicing experiences. As a business representative the focus will be on expense reduction, and contact take out, while improving the customer experience across Voice / Chat bot, 2-way SMS. and directing to digital from phone.Responsibilities:

• Develop detailed understanding of Citi's voice and/or chat applications and platforms to be able to provide operational assistance, support and insight into processes, functional expertise, best practices, and customer experience.
• Understanding of Agile use of scrum, creating use stories, design flows and sprint-based methodology.
• Create and tune Natural Language Processing (NLP) rules bringing up to date experience with the latest technologies that support machine learning and artificial intelligence in a servicing environment. Experience with Large Language Models (LLMs) and Generative AI is a definite plus.
• Provide Risk Management and Fair Lending Model teams with business problem details of any model-based technologies that are deployed by the PBWM Digital Self Service organization.
• Continuously evolve, understand, and embrace MRM, FL, Legal/Compliance model documentation requirements, and build expertise in working with model governance bodies to get models validated and approved within required timelines.
• Drive day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results.
• Contribute to the issue reporting process from identification through escalation and resolution.
• Create IVR / BOT detailed designs in various tools to support production changes to voice / chat applications across multiple lines of business within Citi
• Review competitor market research, help develop product innovation, roadmap, and assist product managers in addressing fundamental trials to create an advanced set of solutions.
• Appropriately assess risk when building solutions by demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and asset.

Qualifications:

• 6-10 years of relevant experience
• Working knowledge of Jira and roles within the agile life cycle methodology
• Strong analytical and quantitative skills with a deep understanding of NLP models
• Proficiency in programming concepts and data manipulation tools.
• Excellent written and verbal communication skills
• Attention to detail and a commitment to producing high-quality work.
• Ability to work collaboratively in a team environment and adapt to a dynamic, fast-paced work environment.
• Experience with both Natural Language Understanding and Natural Language Processing required. Exposure to advanced models (LLMs) and Generative AI a plus.
• Experience in documenting IVR / BOT experiences in a Voice User Interface format for large scale and complex environments.
• Relevant experience in the understanding of customer utterances, intents, and the design of conversational customer interactions in a self-service environment.
• Broad understanding of self servicing environments within financial institutions.
• Ability to collaborate and influence across functions and diverse partner portfolio, without direct seniority.

Education:

• Bachelor’s/University degree or equivalent experience , Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

The Investment Counselor Team Lead manages a team of Investment Counselors and Investment Associates. The job requires a broad and comprehensive knowledge of financial markets, wealth management practices, and industry products/services.Responsibilities:

• This position is a producing-manager role that will involve covering select clients directly in a senior capacity, and managing the Metro NY team of investment counselors, associates and analysts.
• The candidate chosen will be expected to lead double-digit percentage growth in investment revenue and AUMs with Ultra High Net Worth clients. She or he will be experienced in constructing and overseeing investment portfolios as well as in delivering advice and guidance on markets and actionable investment ideas.
• Appropriate candidates will possess the credibility to cultivate trusting, productive relationships with key partners throughout CPB and the wider Citi. They will be entrepreneurial and capable of bringing in new clients/investment management mandates to the bank. They will have an exceptional understanding of, and ability to communicate, the full range of investment themes, products and services Citi Private Bank offers to clients, including, though not limited to, capital market solutions, and traditional and alternative investments.
• Candidates for this position will be able to instill collaborative and team-oriented behavior, and to leverage a wide array of product and other specialists, as well as other divisions within Citigroup, to broaden investment relationships and add the most value to clients. The candidate will understand how to align products and other investment solutions with asset allocation targets, risk management and client goals.
• As the CPB and Citi product platforms are unusually broad and deep, the candidate must have a strong ability to coach experienced ICs and colleagues in the best ways to apply products to serve clients. CPB employs a team-based client coverage model, and the candidate will demonstrate an ability to partner very closely and effectively with management colleagues in order to coach, support and motivate client-facing professionals. Demonstrating such partnership with the Head of the Metro NY region.
• Demonstrate a firm understanding of Managed Investments, with a strong ability to explain and implement asset allocation and individual asset classes with respect to their specific characteristics and within the context of a client portfolio.
• Implement advisory and discretionary investment mandates.
• Articulate and advocate the house view of Citi and CPB, as well as the investments Citi recommends, while matching the appropriate investment opportunities with the client’s profile.
• Knowledge of and ability to communicate capital markets strategies (equity, fixed income, FX derivatives, rates, credit, structured products) with clients.
• Knowledge of volatility and correlation driven strategies across asset classes – pricing of options, volatility, skew,etc.
• Display broad base of execution skills, having successfully completed a range of complex capital markets transactions; able to place trades on behalf of the client.
• Ability to distill Citi research into a coherent theme, trend or trade idea.
• Ability to interpret markets from both a sentiment and valuation context.
• Understand what drives valuation in different asset classes – FX, equities, credit, rates.
• Knowledge of executing various balance sheet and financing strategies.
• Maintain an in-depth understanding of product specialty, economic events and best practices within the industry.
• Understand broader One Citi and Citi Private Bank product offerings including: trusts, custody, banking and credit.
• For those clients covered directly by the candidate, function as the primary client contact and trusted investment advisor for clients, including direct selling , determining suitability, identifying product specific opportunities, portfolio advice and after sales execution.
• Implement a strategic advisory approach to account planning, focusing on the investment relationship in partnership with the Banker.
• Arrange and lead regular (quarterly) investment and business reviews with assigned clients.
• Provide clients with direct access to trading desks where appropriate.
• Actively look for cross sell opportunities in others areas of the bank, in particular lending, trust and institutional markets solutions, etc.
• Partner with Bankers to prospect for new investment business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience

Education:

• Bachelor's/University degree, Master's degree preferred
• CFA, MBA degree or other advanced degree a plus

Anticipated Posting Close Date:

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