Senior Information Security Officer Payments - New Castle jobs at Citi Group in United States, New Castle

Responsibilities:

• Consult with clients to develop appropriate sourcing strategy, such as internal direct sourcing, networking, and social recruitment
• Source applicants, screen resumes, interview and assess candidates and provide list of qualified candidates to hiring managers
• Partner with respective Human Resource Advisors, compensation leads, and hiring managers to prepare reasonable and fair offers for internal and external talent
• Research markets and peer organizations to identify candidates, and provide positive candidate experience for internal and external candidates
• Participate in diversity recruiting events and activities
• Provide stakeholders with market data and activity information to assess talent pipeline for current and future needs as well as facilitate feedback conversations with key stakeholders and candidates
• Ensure all hiring policies and procedures are adhered to and that “best practice” recruitment guidelines are administered throughout the recruitment process
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Experience in financial services industry preferred
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

Candidato Ideal

2-5 Años de Experiencia Actual en Atracción de Talento de Asesores Previsionales de Afore

Cumplimiento de KPIS

Conocimiento General Actual de Requerimentos de la CONSAR

Other Relevant Skills

Responsibilities:

• Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
• Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in a related role
• Direct hands-on experience in audit and risk management, with technical expertise in financial models.
• Strong understanding of relevant regulations (e.g., SR 11-7, SR 15-18, OCC 11-12) and model development/validation processes in areas such as market risk, credit risk, loss forecasting, AML, Basel, CCAR, or CECL.
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Demonstrated successful experience in business, functional and people management
• Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Effective negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree in a quantitative field (e.g., Statistics, Economics, Mathematics, Finance) preferred.

Anticipated Posting Close Date:

Responsibilities:

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
• Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
• Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
• Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
• Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
• Understand and comply with Citibank policies, standards and procedures
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Previous banking, retail, or sales experience preferred
• Knowledge of Smart Banking tools and technologies
• NMLS registration; Safe Act compliant
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

The Senior Client Service Manager accomplishes results through the management of professional team(s) and leveraging key relationships. Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness, particularly related to the branch office banking and investment relationships. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external customers, when needed.

This role acts as subject matter expert for the client experience in banking and investments for peers and manager, identifies process improvements to address client friction points and associated training needs that arise as a result. Acts as sounding board and provides guidance to Wealth Academy to provide relevant process and technical knowledge as well as servicing best practices. Has responsibility for volume, quality, timeliness and delivery of end results of the wealth management team, including banking and investment products, the sales process, and operational functions. May have responsibility for planning, budgeting and influencing policy changes related to wealth management banking and investments. Involved in short-term planning of resources. Responsible for coordinating resources and support tools for new Advisor and Relationship Manager recruits to onboard clients.

Responsibilities:

• Actively manage the day-to-day servicing and processing activities to ensure that the staff is delivering a high level of service and complying with corporate and regulatory policies and procedures.
• Interface daily with Banking teams to ensure escalated issues addressed and client service requirements are being exceeded
• Coach and provide ongoing feedback to staff, identify training needs, and prepare developmental and training plans
• Regularly review processes to ensure maximum efficiencies while delivering superior service quality.
• Contribute to and drive tactical and strategic initiatives. Establish effective working relationships with operational and technology partners to jointly identify and resolve on-going issues.
• Regularly review internal control and regulatory requirements and self-test results to ensure that effective controls are in place. Work closely with the Global and Regional Market Managers to ensure that business initiatives are appropriately supported by Service.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices. Escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Acts as subject matter expert of banking and investment servicing. Identifies training needs and assists the Wealth Academy in creating job aids for service managers and CSAs
• Coordinate “SWAT” resources for both domestic and international Advisors who are new to Citi and need support in transferring client book to Citi (resources may or may not report directly to this role, however, this role will coordinate time, effort and collaboration with sales teams and leadership).
• Partners with National Client Service Manager to create and communicate CSA career path, to include a senior RCSA role that offers a differentiated team lead experience and builds a pipeline for potential CSM path.

Qualifications:

• 10+ years of experience
• Robust experience in business management and risk and control in a wealth management firm
• Experience leading high performing teams
• In-depth knowledge of client onboarding requirements, including KYC and AML
• Excellent verbal and written communication skills
• Required US FINRA: SIE, Series 7, Series 63 (or Series 66), and Series 24 (Series 9/10 accepted)

Education:

• Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

The Finance Chief Risk Office (CRO) team provides risk management oversight of the Finance function, including effective risk challenge and mitigation of risk for capital, liquidity and interest rate risks, Treasury investments, and private equity investments, and ensures compliance with all risk-related regulatory requirements. The Finance CRO Chief Administrative Office (CAO) team is responsible for execution, governance, and control oversight of Finance CRO, including regulatory and audit communications; policies, supporting standards and procedures, and training; reporting to Board and committees; internal controls; and employee engagement across the Finance CRO organization.

Key Responsibilities

• Support design and implementation of a comprehensive and robust Managers Control Self-Assessment (MCA), and the execution of control activities thus improving identification and remediation of significant control issues in a timely manner.
• Support the assessment of outcomes from control activities and processes against conformance with applicable requirements to strengthen risk management quality. Support with Control Design Assessments (CDAs), Monitoring Design Assessments (MDAs) and Testing Design Assessments (TDAs)
• Support with the development and execution of Monitoring and Testing, across various tool types (e.g. Inspection, Re-performance, etc.)
• Monitor the new KRI/KPI Metrics and create data analytics dashboards to track metrics and progress, escalating to senior management as required.
• Support with identifying controls enhancements such as automation, standardization and rationalization including transformation execution activities.
• Drive the continuous review, monitoring, and improvement of control processes and streamline control design to ensure consistency across Finance CRO.
• Understand the drivers behind control performance and facilitate standardization of Processes, Risks, Controls and Monitoring Tools (PRCM) within the team.
• Acts as SME to senior stakeholders and /or other team members. Coordinate collation and production of materials for relevant governance forums.
• Build a strong understanding of core controls platforms, including, but not limited to MCA and Integrated Corrective Action Plan System (iCAPS).

Qualifications

• 3-10 years or relevant experience in financial services industry.
• Risk, Finance, Operational Risk, Controls experience preferred. Project Management experience a plus.
• Familiarity with Citi’s MCA and iCAPS is highly preferred.
• Exceptionally strong interpersonal and people management skills and ability to interact with all levels of management particularly at the Director and Managing Director level.
• Excellent planning and task management skills; ability to see the bigger picture as well as maintain strong focus on day-to-day execution.
• Excellent communication and interpersonal skills, willingness, and ability to work across all levels of organization.
• Ability to influence teams, with non-direct reporting lines, including teams comprised of senior managers.
• Quick learner, with ability to understand complex requirements and translate into clear and simple guidance for the business.
• Methodical and proactive thinker with strong organizational and follow-up skills.
• Proven time and task management skills with the ability to multi-task effectively and promptly.
• Highly proficient in Excel and PowerPoint .

Education

• Undergraduate degree in Finance, Economics, or a technical discipline.
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Anticipated Posting Close Date:

Job Purpose:

Key Responsibilities:

• Define and maintain cohesive front-to-back system architecture across Central Operations to reduce fragmentation, support shared services, automate controls, and reduce manual touch points
• Engage with Ops business and technology partners to understand business drivers, gaps, and pain points in current state
• Translate into system requirement. Lead the design of scalable, resilient, and secure systems that reduce complexity and support operational efficiency across business units
• Develop systems architecture blueprints covering current and target state system flows, control definitions, STP vs. manual processing, and data contracts
• Partner with business and technology stakeholders to define and enforce architecture principles, standards, and roadmaps
• Drive simplification initiatives across application and infrastructure landscape, eliminating redundancies and technical debt
• Decompose functionality across legacy, monolithic applications to be reengineered into shared services
• Ensure architectural consistency across projects, platforms, and technologies by promoting reuse of shared components and standardized frameworks
• Define and promote best practices for systems design, API strategies, data integration, and lifecycle management
• Identify optimal technical and data solutions for developing event based micro-services
• Evaluate low-code / no-code tools to support workflow automation, process mining, reporting and analytics
• Lead architecture governance process including architecture review boards, technology assessments, and conformance to key design principles
• Partner with SMEs across the CTO organization to understand emerging engineering, architecture standards and apply them across critical initiatives
• Produce high-quality documentation and design artefacts
• Efficiently build strong working relationship with Tech and Ops partners and become a thought leader in executing the target data strategy
• Recruit and build a team of business analysts, solution engineers

Experience and Qualifications:

• 15+ years experience in financial services with 7+ years supporting cross product / functional transformation
• 5+ years experience in leading large scale enterprise architecture initiatives within banking, financial services industry
• Strong understanding of banking systems, financial services platforms, core banking, data platforms, market infrastructure providers, and regulatory frameworks
• Experience with modern architecture frameworks including cloud-native designs, microservices, APIs, evet-based architecture, and DevOps practices
• Demonstrable success in leading architecture simplification and modernization initiatives with proven business value generation
• Experience with financial services standards such as ISDA FpML, FIX, ISO20022, internal product / process taxonomies is a plus
• Experience with financial services regulations such as mandatory execution, BCBS-239, reg. reporting, etc. is a plus
• Strategic thinker with creative problem-solving capabilities
• Bachelor’s degree in IT, Computer Science, or engineering. Masters degree preferred
• Proven track record in producing quality project artefacts, including senior management reports within a technology or risk & controls domain
• Motivated self-starter with ability to pick up and learn new skills and knowledge quickly and navigate the organization
• Ability to build and manage strong teams

Anticipated Posting Close Date:

TheResponsibilities:

• The role holder will be required to apply in-depth knowledge of custody services, contributing to the development of new techniques and the improvement of processes and work-flow. The candidate will be required to integrate subject matter and industry expertise, as well as evaluating moderately complex and variable issues with substantial potential impact, and application of problem solving skills in the development of solutions.

• Working closely with all members of the Custody Team, assist with the daily administration and servicing of the Custody Product to Private Bank clients nationwide.

• Act as a source of technical expertise within the team, keeping abreast of developments and offering support and guidance

• Support team members and team leader with handling all custody related aspects of CPB relationship, provide support and guidance to junior members of the team

• Deal with complex issues and challenges as they arise

• Ability to work well with other CPB product partners in meeting client expectations

• Resolve client inquiries and issues on a timely basis and as accurately as possible, provide solutions to escalations

• Direct contact with clients and their attorneys, accountants, third party vendors, representatives, pertaining to requisition payments, call back, etc.

• Interaction with Private Bankers, Banker Associates, Service Officers, and other internal constituents as necessary

• Ensure compliance with all legal and regulatory policies and requirements of the Private Bank

• Resolve client inquiries and issues on a timely basis and as accurately as possible through effective and efficient use of Private Bank resource

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience, with 4+ years inGlobal Custody experience

• Ability to work in a high-volume and fast-paced environment

• Excellent verbal & written communication skills

• Problem solving, project management, analytical skills

• Experience of guiding / supporting junior team members

• MS Office experience

Education:

• Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date: