דרושים Fp & Lead Analyst ב-Citi Group ב-United States, Miami

Requirements: Bachelor’s degree, or foreign equivalent, in International Business, Finance, Accounting, or a related field, and five (5) years of experience in the job offered or in a related finance occupation in the finance industry. Five (5) years of experience must include: Tracking business financials and understanding emerging markets economics to identify opportunities and risks in short and long-term strategic plans and forecasting models for LATAM banking industry. Performing cost optimization and expense reduction analysis to improve efficiency, effectiveness, productivity, and controls while increasing business profitability. Providing analytical insight on Client Strategic Portfolio within the region, identifying target clients’ needs, generating Red Zone Client analysis, and developing solutions to facilitate strategic financial decision. Using Hyperion Essbase and Smart View to track and analyze business financials results and evaluating efficiency across the region using Key Performance Indicators (KPIs) and Banker/GMMs financials results. Using Power BI, Tableau, and Knime to standardize, create, and share financials results and key performance insights through interactive visual dashboards and leading decision making to Senior Management. Providing analytical insight in Tangible Common Equity (TCE), Risk Weighted Assets (RWA), and General Accepted Accounting Principles (GAAP) to analyze business financials results. 40 hrs./wk. Applicants submit resumes at . Please reference Job ID #25854287. EO Employer.

Wage Range: $125,839.44 to $140,802.40

Anticipated Posting Close Date:

A Service Officer provides service support to the Citi Private Latin America businesses. Their focus is to ensure that effective client service is provided to our ultra high net worth clientele. They utilize the client relationships they build to recognize business growth opportunities. The Service Officer strives to continuously improve all of its end-to-end processes, procedures and operational platforms to consistently exceed our client’s needs and expectations.

• Actively supports a Private Banker in delivering consistently high quality banking, credit, trust, fiduciary, capital markets and investment services to target market clients
• Strengthen private banking relationships by providing efficient and timely client service and problem resolution
• Ensure adherence to all internal policies and compliance to legal and regulatory requirements

• Process all client transactions and respond to all inquiries, from external and internal clients to ensure proper validation and execution of customer instructions.
• Stay abreast of all CPB products, services, and processes.

Responsibilities:

• Service Maintenance and Contribute to Business Growth
• Deliver wealth management services to CPB Latam clients with guidance from the Banker teams
• Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as timely execution.
• Be attentive and diligent in daily work habits to recognize fraudulent transactions.
• Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.
• Coordinate account maintenance for all products and reporting on WINS (including address changes, banker/expense code changes, account status changes, stop payments, no post, rates and fee waivers.)
• Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
• Proactively assist in preparation of PB client trips, arrange and participate in client visits
• Obtain banker/client appointments to build upon existing or establish new relationships.
• Identify and document new business opportunities for referral to banker or product specialist.
• Utilize internal systems to properly support CPB clients and perform responsibilities through proficient use of the following Citi Private Bank platform applications such as One Source, WINS, DMS, OLOD, etc…)
• Open and link accounts on One Source. Assist Banker to obtain approval on account openings. Independently review all docs and link all client accounts to the appropriate relationship.
• Proactively follow up with clients on post-sale and address concerns.
• Proactively look to uncover business opportunities, client’s unique needs and requirements, and discuss them with the Private Banker.
• Participate in service related process improvements.

Execution (Client Instructions & Requests):

• Work as one with the Banker Teams to promote understanding and provide seamless delivery of products and services.
• Execute client instructions and respond to inquiries. Initiate transaction requests for new business closed by the Private Banker.
• Coordinate with the appropriate groups to ensure timely execution with the highest standards. Access appropriate operational/product resources for help on more complex issues.
• Ongoing communication and interaction with clients via telephone, email, fax or in person
• Interface with Operations and Product Areas to insure timely response to inquiries
• Identify cross-selling opportunities and participate in client visits when appropriate. Work closely with assigned PB's and clients to meet/beat AUM/CNR budget goals of assigned team. Provide banker with suggestions on potential sales opportunities based on perceived client needs, utilizing cash management, large balance and un-invested cash reports, upcoming maturity reports, etc.
• Receive, authenticate and execute customer instructions on funds transfers, execute requests for internal, domestic and foreign funds transfers including FX trades, US multi currency/Foreign Currency products and Loans. (consistent with MPP/MIFT Policy).
• Validate and execute instructions to client requests for foreign drafts and official checks.
• Accurate and timely execution of alternative investments/mutual funds subscriptions, redemptions, structured notes, capital markets or securities purchases and sales.
• Follow-up on the resolution of investigations on client inquiries related to client standards. Resolve client investigations utilizing creative problem solving as necessary.
• Manage client expectations by influencing others who support service to assist in meeting and exceeding client’s needs
• Open, link, and close accounts. Coordinate with Relationship Officer/Private Banker to obtain approval on account openings, independently reviewing all documentation and linking all client accounts to the appropriate relationship.
• Proactively handle client requests for information and identify new product or service possibilities relevant to client's needs. Refer suggested alternatives to the Banker.
• Respond to client requests to draw upon or pay loans.
• Provide securities information, quotes and valuations to client and execute all trade requests.
• Keep informed and current on all activity on the client’s behalf and initiate follow-up to deliver whatever is needed.
• Work with Private Banker to determine when to waive fees or reverse account charges or issue refunds within policy.

Compliance/documentation/control:

• Thoroughly understand and apply all Citi Private Bank policies and processes, and implement changes as needed. Comply with all policies, regulations and procedures. Determine that all client requests comply with legal and policy requirements.
• Consistent with country's legal framework, process transactions, including deposits, withdrawals, additions, payments and special service transactions to ensure that transactions meet compliance guidelines. Adhere to MPP, RDIP, banking, investment and tax regulatory and other compliance policies and procedures.
• Review and ensure that transactions comply with AML/KYC (Anti Money Laundering and Know Your Client) policies and procedures before execution, identify potential problems and refer to appropriate management.
• Identify inappropriate client situations and transactions. Promptly escalate suspicious or inconsistent account activity through an independent channel.
• Completes the account opening process for all new clients, which can be done simultaneously to the CRF process being completed by the RO.
• Completes the account opening process in such cases where no CRF approval is required for all new accounts of existing clients; includes completing CORE applications for clients, reviewing documentation and submitting to Account Opening.
• Review and send all completed documents to intermediaries involved in account administration.
• Understanding of credit process as required for basic credit maintenance: Review and confirm proper documentation of loan transactions and process loans within Credit Policies.
• Coordinate with Credit Specialist/Investment Finance to ensure timely processing of CA renewals. Ensure repetitive or chronic overdrafts are handled accordingly by working with client/banker to establish overdraft lines & escalate to Service Team Manager.
• Maintain Credit Documentation Deficiencies > 60 days to a minimum. Ensure timely and precise viable action plans on weekly o/d reports.
• Business Risk Management - Documentation/Tax-W8ben/Credit Deficiencies to less than 5% of total client base > 120 days, Zero expired BRM's, Zero operational losses, Zero self-test errors, minimize adjustments & refunds, adhere to policies and procedures in order to achieve satisfactory results on audits & reviews.
• Utilize all available technology to fullest potential for increased productivity and compliance/audit results
• Set up, capture and maintain client information on internal systems.
• Keep bank records updated and accurate. Secure missing documents; investigate and correct errors related to client and Bank records.

Knowledge and Skills:

• Bilingual - English / Spanish or Portuguese required;
• Strong verbal and written communication skills.
• Knowledge of banking, fiduciary, credit and investments required.
• Excellent client facing service experience and problem resolution skills required.
• Strong background and interest in the fields of operations and compliance; previous sales referral experience preferred
• Interpersonal and team building skills. Ability to establish relationships and partner effectively with various groups including sales, service, operations, compliance, and marketing
• High level of integrity and commitment to maintaining confidentiality with respect to the franchise and the client
• Proactively communicate client financial activity, large funds movements and other relevant client matters as appropriate
• Demonstrate initiative without compromising compliance or confidentiality
• Detail oriented and ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients. Must be able to quickly manage multiple transactions/tasks
• Ability to problem solve and analyze data with demonstration of attention to detail
• Proficiency and aptitude in utilizing systems, MS Office/Windows, web based and other desktop applications. Strong PC skills are needed to effectively manage daily activities (transaction execution, inquiries and investigations) with various systems.
• Seeks process improvements and generates new ideas to streamline processes/transactions.

Qualifications and Education:

• Series 7 & 63 licenses for US based employees
• Bachelor's degree/University degree or equivalent experience
• Relevant 5-7 years of experience in the financial services industry is preferable

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

professionally before recruiting new talent to our open positions. If you think the open position you see is

Responsibilities:

• Create the KYC Records in the KYC system sourcing information from internal and external sources by the agreed deadline
• Proactively interact with stakeholders to update system with information until final approval of KYC Record
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
• Validate the information within the record and CIP document to ensure complete and accurate (Company/Entity Formation, Ownership, Management, Market Reputation etc.)
• Complete record incorporating local regulatory requirements / Global AML KYC FCB End-to-End Process Procedures
• Identify, review, and perform enhanced due diligence on Senior Public Figures and associated individuals related to Foreign Corresponding Banks
• Take responsibility for record and associated documentation completion from initiation to approval
• Maintain status tracking tool current and be able to demonstrate work carried out
• Report workflow progress or potential escalations to supervisor
• Meet agreed daily targets for review and completion within agreed Service Level Agreement timeframes
• Update & Monitor workflow database regularly throughout the day and ensure it is upto date
• Highlight any discrepancies to Team Lead
• Escalate any negative news and high risk cases to RM/Senior AML Compliance Team
• Ensure that Stakeholders gets the expected service within the agreed timelines and participate calls where deemed necessary
• Assist with the preparation for audits– both internal and external regulatory reviews
• Mentor and coach New Case Managers or Hires on an ongoing basis
• Acts as expediter for chasing up 1st level escalations
• Act as the country coordinator
  • coordinate periodic country calls;
  • Liaise with Stakeholders;
  • be the primary contact for country management for KYC related matters
• Proactively identifies and resolves any other execution risks and issues, escalating Issues to team Lead or other Stakeholders as appropriate
• Conduct calibration sessions to standardize knowledge across Team

:

• degree or equivalent experience,

• 3+ years’ experience in banking, KYC
• Experience in control/risk or Compliance (AML/KYC) function (an advantage)
• Experience in end-to-end KYC for Institutional large clients.
• Knowledge local regulatory KYC/AML requirements within Asia, EMEA and AML/BSA related regulations.
• ACAMS Certification (an Advantage)

Language Expertise:

• Excellent oral and written communication skills in English. Proficiency in additional language a plus.

Competencies:

• Ability to develop strong professional relationships
• Strong research skills
• Accuracy and strong attention to detail
• Ability to multitask and prioritize
• Ability to work well under pressure and tight time frames
• Strong computer skills
• MIS and metrics and efficiency analysis skills
• Pro-active, flexible, have good organizational skills and must be team player.
• Ability to work in a dynamic environment.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

KYC for Foreign Correspondent banks client and Payment intermediaries.

Time Type:

The Client Service Sr. Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• Deliver wealth management services to Citi Private Bank clients with guidance from the Banker teams.
• Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as timely.
• Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.
• Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers.
• Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
• Proactively arrange and participate in client visits and perform service quality check-in calls to clients.
• Obtain banker/client appointments to build upon existing or establish new relationships.
• Identify and document new business opportunities for referral to banker or product specialist.
• Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience
• Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
• Ability to problem solve and analyzes data with demonstration of attention to detail
• Strong verbal and written communication skills
• Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience
• Knowledge of investments, banking, and credit products
• US: Licenses: Series 7/63 or 7/66 or willing to acquire within 120 days

Education:

• Bachelor's/University degree or equivalent experience

Anticipated Posting Close Date:

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Requirements: Requires a Bachelor’s degree or foreign equivalent in Finance, Economics or related field and 5 years of progressive, post-baccalaureate experience as a Treasury Risk Officer, Business Associate, Senior Business Analyst, Sales & Trading Analyst or related position involving liquidity risk analysis and interest rate risk management for a bank. 5 years of experience must include: Financial analysis to analyze cash flows, liquidity ratios and positions, and economic metrics; Market factor impact analysis on balance sheet and investment products including bonds, certificates of deposits (CDs), government papers and notes; Balance sheet components, capital, surplus liquidity and cashflow statements; Provide review and challenge for the effectiveness of liquidity risk management processes, including liquidity stress test processes and assumptions; Performing analytics, including balance sheet analysis and forecasting, to identify emerging risks and determine appropriate investment portfolio strategy; Risk governance, including controls and risk appetite framework, to ensure business strategy is aligned with risk appetite; Compliance with U.S. and local regulatory policy and guidelines relevant to banking and treasury activities; Developing dashboards for senior management to provide overview of liquidity and interest rate risk exposure, Dv01 risk positioning, limit and trigger utilization, and market conditions using Tableau and PowerPoint; Project Management, including leading, planning, coordinating with regional and global partners and executing deliverables within timelines; and Liquidity and interest rate risk oversight and management. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #25853539. EO Employer.

Wage Range: $143,299.92 to $143,299.92

Anticipated Posting Close Date:

Responsibilities:

• Investment Counselors joining Citi Private Bank will be distinguished and highly accomplished at establishing, growing and managing investment relationships with ultra-high net worth clients.They should be experienced in the implementation and oversight of investment solutions, and in providing advice and guidance on markets and actionable investment ideas. Appropriate candidates will possess the credibility to cultivate trusting relationships with existing ultra-high net worth clients of Citi Private Bank, and should be entrepreneurial and capable of bringing in new clients/investment relationships. Candidates for the position should be collaborative and team oriented, able to leverage a wide array of internal partners.
• An individual in this role will be expected to:
• Function as the primary client contact and trusted investment advisor for clients, including direct selling , determining suitability, identifying product specific opportunities, portfolio advice and after sales execution (in partnership with the Banker team)
• Leverage existing client relationships, local network and investment experience to introduce new ultra-high net worth clients to Citi Private Bank.
• Build and manage a successful practice centered on deepening relationships by providing potential and existing clients with appropriate investment advice and solutions.
• Combine in depth knowledge of traditional and alternative investments with wealth planning and private banking services to optimize client service and cross-marketing opportunities.
• Work across currencies, asset classes, markets and jurisdictions
• Engage and advise clients on brokerage activity and execute trades seamlessly.
• Actively look for cross sell opportunities in others areas of the bank, in particular lending, trust and institutional markets solutions, etc.
• Partner with Bankers to prospect for new investment business
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Robust experience in providing investment advice and solutions.
• CFA
• Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources. Exercises wide degree of latitude and discretion.
• US Only: S7, S66 (or 63), S3; NOTE: Securities Industry Exam (SIE is a prerequisite to the S7)

Education:

• Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

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You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth.

Our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when.

Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to numerous roles. The 2.5-year Analyst Program typically starts in January and there is global training program in July. You will then rotate across 2 departments, where you will have hands-on experience working across Services business lines and business functions. Top performing Analysts who want a global experience will be eligible to apply for an international rotation in their third year.

Rotate in different areas such as Process Cash Management Services, including:

· Receivables, Liquidity & Investments, Payments, Wholesale Cards, Information Services and Implementations.

· Assist with Trade projects including Trade Finance, Export & Agency Finance and Trade Sales. Also

· Business Control, business management or project management.

You are currently pursuing a Bachelor’s degree (graduating until May 2025), or are a recent graduate within the last two years.

Who we think will be a great fit...

· Technologically proficient in Excel, Word and Power Point

· Digital and innovation mindset

· Strong interpersonal and relationship-building skills

· High level of personal integrity, commitment to excellence, and a strong desire to learn

· Resiliency to work in a challenging and changing high-volume, fast-paced environment

Annual Salary = $95,000

Anticipated Posting Close Date:

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