דרושים Global Head Fraud Risk ב-Citi Group ב-United States, Jacksonville

review and challenge of risk and operational processes and procedures and accuracy and timeliness of risk parameters used to determine regulatory capital treatment for various exposures.

The SVP, Regulatory Capital Risk Sr. Lead Analyst manages independent review and challenge of regulatory capital treatment of exposures across Citi’s Markets businesses. The role requires a thorough understanding of fundamental credit and credit risk concepts and/or associated regulatory capital requirements, including Standardized and Advanced Risk Weighted Assets (RWA) requirements under US Basel Rules. The role also requires working knowledge of upcoming key Basel regulations. Familiarity with regulatory capital reporting is also preferred.

Responsibilities:

• Review the exposure classification and treatment determination, examine the interpretation of the Capital Rules vis-à-vis Basel III rules for consolidated US reporting and ensure the RWA method and results are appropriate and accurately represent the riskiness of the exposure under review
• Review various transactions end to end across the institution to determine if the appropriate capital is being allocated. This includes reviewing legal documents, approvals, risk ratings and how transactions flow through the system to determine the RWA that is being applied and comparing transactions to the appropriate rules.
• Work closely with CIAT (Capital Interpretation and Analysis Team), Finance, Technology, Accounting, Risk Architecture, Line Risk, Product Control, Capital Optimization, Regulatory Reporting and Risk Policy to insure the appropriate groups are engaged in remediating any issues raised in COBRA reviews.
• Insure the proper functions take ownership for remediation and follow up on progress to insure closure. Raise issues that may arise to complete remediation.
• Interaction with business partners, line risk, as well as the bank regulators ; Present regulatory risk related topics to risk organization including senior management reporting; contribute to Basel Training initiatives
• Work with various subject matter experts in the interpretive office to assist in various interpretations.
• Communicate analytical insights effectively to senior stakeholders, management, regulators, and Internal Audit
• Assist Policy group in crafting policies that may need to be changed/added as a result of COBRA findings.
• Must become proficient in the US Basel rules
• Assist in training on various Basel topics

:

Knowledge/Experience:

• 10+ years of experience
• Strong transactional experience in complex structures enabling an individual to pull apart transactions and understand all the risk points.
• Knowledge in Derivative products and/or trading products.
• Understanding of the US Basel rules.
• Risk management experience and an understanding of risk policies a plus. Knowledge of general accounting practices a plus.

Skills:

• Excellent written and verbal communication skills including the ability to communicate effectively in a high pressure environment as meetings will involve senior members of each business.
• Strong interpersonal skills and the ability to foster a collaborative environment.
• Demonstrated ability for problem solving, intellectual curiosity, independent work and attention to detail.
• Financial services experience preferred.
• Highly motivated with the ability to multi-task productively.

Competencies:

• Must be willing to work in a team environment.
• Will need to reach out to various experts in risk, accounting, finance, operations, policy, technology and regulatory reporting.
• Must be persistent and willing to challenge the status quo and question existing treatment.
• Strong ability to communicate complex information clearly and concisely to senior management through verbal and written form.
• Self-motivated with strong project management skills and ability to collaborate effectively with internal stakeholders.
• Solid understanding and experience with internal or external controls, regulatory compliance, and capital planning.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously, prioritize effectively, and maintain strong attention to detail.
• Demonstrated leadership skills in managing comprehensive review and challenge processes across various business functions.
• Willingness to effectively challenge first line and escalate issues when appropriate.

Education:

Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

review and challenge of risk and operational processes and procedures and accuracy and timeliness of risk parameters used to determine regulatory capital treatment for various exposures.

The SVP, Regulatory Capital Risk Sr. Lead Analyst manages independent review and challenge of regulatory capital treatment of exposures across Citi’s Markets businesses. The role requires a thorough understanding of fundamental credit and credit risk concepts and/or associated regulatory capital requirements, including Standardized and Advanced Risk Weighted Assets (RWA) requirements under US Basel Rules. The role also requires working knowledge of upcoming key Basel regulations. Familiarity with regulatory capital reporting is also preferred.

Responsibilities:

• Review the exposure classification and treatment determination, examine the interpretation of the Capital Rules vis-à-vis Basel III rules for consolidated US reporting and ensure the RWA method and results are appropriate and accurately represent the riskiness of the exposure under review
• Review various transactions end to end across the institution to determine if the appropriate capital is being allocated. This includes reviewing legal documents, approvals, risk ratings and how transactions flow through the system to determine the RWA that is being applied and comparing transactions to the appropriate rules.
• Work closely with CIAT (Capital Interpretation and Analysis Team), Finance, Technology, Accounting, Risk Architecture, Line Risk, Product Control, Capital Optimization, Regulatory Reporting and Risk Policy to insure the appropriate groups are engaged in remediating any issues raised in COBRA reviews.
• Insure the proper functions take ownership for remediation and follow up on progress to insure closure. Raise issues that may arise to complete remediation.
• Interaction with business partners, line risk, as well as the bank regulators ; Present regulatory risk related topics to risk organization including senior management reporting; contribute to Basel Training initiatives
• Work with various subject matter experts in the interpretive office to assist in various interpretations.
• Communicate analytical insights effectively to senior stakeholders, management, regulators, and Internal Audit
• Assist Policy group in crafting policies that may need to be changed/added as a result of COBRA findings.
• Must become proficient in the US Basel rules
• Assist in training on various Basel topics

:

Knowledge/Experience:

• 10+ years of experience
• Strong transactional experience in complex structures enabling an individual to pull apart transactions and understand all the risk points.
• Knowledge in Derivative products and/or trading products.
• Understanding of the US Basel rules.
• Risk management experience and an understanding of risk policies a plus. Knowledge of general accounting practices a plus.

Skills:

• Excellent written and verbal communication skills including the ability to communicate effectively in a high pressure environment as meetings will involve senior members of each business.
• Strong interpersonal skills and the ability to foster a collaborative environment.
• Demonstrated ability for problem solving, intellectual curiosity, independent work and attention to detail.
• Financial services experience preferred.
• Highly motivated with the ability to multi-task productively.

Competencies:

• Must be willing to work in a team environment.
• Will need to reach out to various experts in risk, accounting, finance, operations, policy, technology and regulatory reporting.
• Must be persistent and willing to challenge the status quo and question existing treatment.
• Strong ability to communicate complex information clearly and concisely to senior management through verbal and written form.
• Self-motivated with strong project management skills and ability to collaborate effectively with internal stakeholders.
• Solid understanding and experience with internal or external controls, regulatory compliance, and capital planning.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously, prioritize effectively, and maintain strong attention to detail.
• Demonstrated leadership skills in managing comprehensive review and challenge processes across various business functions.
• Willingness to effectively challenge first line and escalate issues when appropriate.

Education:

Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

Responsibilities:

• Perform investigation of potential fraud activity on existing credit card accounts.
• Respond to inbound client inquiries and assist with specific service-related requests and concerns
• Provide solutions to client issues through the usage of all available resources under limited supervision
• Complete assigned tasks in an accurate and timely manner
• Consistently achieve individual and team performance targets
• Contact card members to verify charges and recent activity to identify any potential fraud
• Ensure a positive customer experience while
• Determine specific verification procedures to be used in processing customer’s information
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency.

Qualifications:

• 1-3 years relevant experience
• Minimum 1 year of customer service experience
• Ability to process both inbound and outbound client calls
• High attention to detail with the ability to interpret data and organize information
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

The Operational Risk Senior Officer is part of the Wealth Operations Independent Compliance and Operational Risk Management (ICORM) team within the within the Wealth ICORM team which serves to ensure consistent execution and adherence to Operational Risk Management responsibilities. The role requires engagement with a broad range of stakeholders within the Wealth Operations business and functions. The successful candidate will have experience in global financial services and risk management.

The Operational Risk Senior Officer is a strategic professional who oversees operational risk-taking activities of the business and assesses risks and issues independently of the front lint units. Identifies emerging operational risks in the current economic, regulatory, and business environment and assures that measures are taken to mitigate the risks. Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. Requires a thorough understanding of the strategic direction of the function within the Wealth Operations, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and external customers.

Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Independently assesses risks and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Works with colleagues in other areas of Risk Management, Finance, Compliance/Control, and the Businesses to assure appropriate management of Operational Risk processes.
• Facilitates accurate and appropriate reporting of operational risks to senior management and the Board of Directors.
• Promotes the use of risk indicators.
• Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Analyzes operational risk data (typically losses, metrics, or assessment results) to identify areas of excessive risk and to ensure that mitigation efforts are having the desired effect(s).
• Investigates causes for metrics that are deviating from trends and escalate situations that pose excessive risk(s).
• Identifies root causes of major internal losses and ensure actions are taken to reduce the risk of loss from similar causes.
• Upholds the Operational Risk Policy.
• Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency, and creating accountability with those who fail to maintain these standards.
• Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
• Serves as a subject matter expert for all performance issues that surface.
• Issues Management (KPI/KRI/Corrective Action Plans)
• Resolves transactional level escalations coming from the vendor or internal partners
• Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
• Monitors goals are met through performance, risk and relationship oversight of our extended supply chain and ensures compliance
• Collaborates to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.
• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years relevant experience.
• Highly motivated, strong attention to detail, team oriented, organized.
• Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging.
• Ability to challenge Business/Function management and escalate issues when appropriate.
• Strong track record of effectively assessing and managing competing priorities.
• Comfortable navigating complex, highly-matrixed organizations.
• Comfortable acting as an agent for positive change with agility and flexibility.
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
• Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions.
• Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Proficient in developing new ideas to mitigate risks and improve current processes.
• Prioritizes high impact potential problems effectively.
• Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.
• Knowledgeable about current and emerging trends.
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
• Demonstrated written and verbal communication. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. experience with complex judgments and solutions based on sophisticated analytical thought comparing and selecting complex alternatives.
• Ability to effectively communicate complex topics to a broad audience.
• Detailed oriented with analytical skills, as the role requires a large amount of data manipulation and presentation. Expert in Microsoft Office Tools.
• Third Party Oversight/Vendor Oversight experience preferred.
• Experience in Operational Risk. Knowledge of other risk disciplines (market risk, credit risk) a plus.
• Experience in Second or Third Line of Defense (Operational Risk Management, Independent Compliance Risk Management, Internal Audit).

Education:

• Bachelor’s/University degree, Master’s degree preferred

Anticipated Posting Close Date:

Responsibilities:

• Gathers operational data from various cross functional stakeholders to examine past business performance.
• Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies.
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis.
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• SAS/SQL knowledge preffered
• Advanced process management skills, organized and detail oriented
• Curious about learning and developing new skillsets
• Positive outlook with a can-do mindset

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Responsibilities:

• Manage multiple teams or a functional area and a component of the fraud loss portfolio
• Contribute to the development of fraud management policies, processes, procedures, tactics and strategies for portfolios under oversight
• Manage fraud losses and ensure analysts make appropriate decisions, managing the execution of operational objectives and goals
• Recommend, direct and approve fraud decisions on domestic and international corporate relationships using detailed financial, industry ratios
• Redirect and participate in identifying resource needs to meet strategic objectives and initiatives, and assist in executing change initiatives
• Develop, manage and execute merchant fraud and collusion detection strategies, and identify process improvements to support the area
• Develops the information infrastructure to support improvement strategies across all portfolios
• Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions
• Ensure essential procedures are followed and contribute to defining standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in a related role
• Senior to advanced level experience in a similar position
• Robust understanding of the industry
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Anticipated Posting Close Date:

What you will do:

• Monitor and ensure data quality and completeness of the CISAR Repository, aligning with IAM standards.

• Perform project management to ensure the timely and efficient execution of IAM initiatives, including planning, coordinating, and tracking project activities.

• Conduct observability analysis to evaluate outputs, identify anomalies, and enhance monitoring processes.

• Identify and understand access management risks and opportunities across Citi, with a focus on Privileged Identity Management.

• Enhance Quality Management monitoring processes to detect and mitigate potential security risks, collaborating with global IT partners and information security personnel to gather and analyze data, document requirements, and communicate project plans.

• Provide timely, accurate, and actionable reporting on existing and emerging risks, trends, service levels, and areas of concern to senior management.

• Support internal and external audits and assessments related to the IAM program, ensuring adherence to Citi’s policies, standards, and regulations related to privileged access management.

• Assist in the execution and management of control processes that provide critical safeguards for identity and access integrity.

Your profile:

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field, or equivalent work experience.

• Experience in Information Security, Privileged Access Management, Cybersecurity, or related field.

• Strong analytical problem-solving skills, including the ability to analyze datasets and present in a format that facilitates senior management decision-making.

• Demonstrated experience in Agile project planning, execution, risk planning, and change management.

• Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels.

• Knowledge of global regulatory guidelines, industry-standard security practices, and Citi’s corporate information security policies and compliance controls.

• Relevant certifications (e.g., CISSP, CISM, CRISC) are a plus.

Critical Competencies:

• Strong understanding of privileged access management concepts, processes, and controls.

• Ability to communicate effectively with stakeholders at all levels, including strong presentation and negotiation skills.

• Proven track record of driving process improvements, cost savings, and risk reduction initiatives.

• Ability to develop and maintain strong relationships with key stakeholders across information security, business, and technology sectors.

• Advanced analytical problem-solving skills, including the ability to identify anomalies and address root causes.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type: