דרושים Senior Qa Automation Engineer Selenium Cucumber Java Api - C12 ב-Citi Group ב-United States, Houston

Solution Architecture & Design:

• Lead the architecture and design of end-to-end ServiceNow solutions, ensuring alignment with business objectives and IT strategy.
• Collaborate with business stakeholders to understand requirements and provide scalable, flexible, and secure ServiceNow designs.
• Define and maintain technical and functional roadmaps for ServiceNow deployments, upgrades, and integrations.

Leadership & Stakeholder Management:

• Serve as a subject matter expert (SME) and lead the technical direction for ServiceNow projects.
• Provide leadership and mentorship to junior architects, developers, and administrators in the ServiceNow environment.
• Engage with stakeholders to define business requirements and translate them into technical solutions while managing expectations and ensuring alignment with the overall IT strategy.

Platform Optimization & Best Practices:

• Ensure that ServiceNow implementations adhere to best practices for development, security, scalability, and performance.
• Design and enforce coding standards, system configurations, and governance processes across ServiceNow instances.
• Oversee integration efforts between ServiceNow and other enterprise systems, ensuring seamless and efficient workflows.

Customization & Integration:

• Lead the design and development of custom applications, modules, and integrations on the ServiceNow platform to meet business-specific needs.
• Implement integrations with third-party tools and systems using REST, SOAP, or other integration methods, ensuring data integrity and optimal system performance.

Problem-Solving & Troubleshooting:

• Provide high-level troubleshooting and issue resolution for complex ServiceNow incidents or challenges.
• Work proactively to identify and resolve any potential issues related to performance, scalability, or functionality.

Continuous Improvement & Innovation:

• Keep up-to-date with the latest ServiceNow features, releases, and best practices to ensure the platform is optimized for organizational needs.
• Recommend improvements, enhancements, and innovations that drive business process automation and operational efficiency.

Collaboration & Communication:

• Act as the primary technical liaison between business stakeholders, project managers, and development teams.
• Communicate complex technical concepts to non-technical stakeholders clearly and effectively.
• Collaborate with cross-functional teams to design and implement new ServiceNow capabilities.

Governance & Compliance:

• Ensure compliance with internal standards, regulatory requirements, and best practices in all aspects of ServiceNow development and deployment.
• Develop and enforce security policies and procedures related to the ServiceNow platform.
• Qualifications:· Experience:
• 7+ years of experience in IT with at least 5 years focused on ServiceNow implementations, development, and architecture.
• Proven track record of designing and delivering complex ServiceNow solutions, including custom applications, integrations, and enterprise-level deployments.
• In-depth experience with ServiceNow ITSM, ITOM, ITAM, and other ServiceNow modules (e.g., IRM, VR, HRSD, CSM, SecOps, etc.).
• Experience leading cross-functional teams and managing multiple stakeholders during the design and implementation of ServiceNow solutions.

Technical Skills:

• Expertise in ServiceNow platform architecture, custom development, and integration.
• Strong proficiency in ServiceNow development tools, such as ServiceNow Studio, Flow Designer, and the ServiceNow Scripting environment (JavaScript, Glide API).
• Knowledge of integration technologies such as REST, SOAP, MID Server, and ServiceNow IntegrationHub.
• Hands-on experience with ServiceNow reporting, dashboard creation, and data modeling.

Certifications (Preferred but not required):

• ServiceNow Certified Technical Architect (CTA).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ITIL Foundation or Advanced ITIL Certification.

Personal Attributes:

• Strong leadership, mentoring, and team-building skills.
• Ability to effectively communicate complex ideas and solutions to non-technical stakeholders.
• Exceptional problem-solving and troubleshooting skills.
• Detail-oriented with a focus on delivering high-quality, scalable solutions.
• Strong analytical skills and the ability to think strategically.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field (or equivalent work experience).

Anticipated Posting Close Date:

Responsibilities:

• Design and deliver AI & ML Platform as a Service solution(s) including Generative AI (GenAI) capabilities as turn-key offerings to support Citi lines of businesses.
• Work on designing hybrid cloud architecture patterns, product evaluations, and enablement efforts to build solutions using IaaS, PaaS, and SaaS capabilities.
• Contribute towards driving strategy and roadmap for evolving Citi’s data analytics ecosystem.
• Stay up to date with industry trends and advancements in AI technologies including GenAI and apply them to build new capabilities.

Qualifications:

• Strong understanding of private and public cloud technologies, architectures, network designs, etc., along with working experience of one of the major public cloud service providers – AWS, GCP, or Azure. GCP experience preferred.
• Knowledge of GenAI services on GCP, AWS or Azure.
• Proven experience and understanding of working with AI & ML technologies.
• Understanding of platform architecture, high availability, fail-over, disaster recovery planning, and implementation considerations based on service level agreements.
• Knowledge of business intelligence solutions such as Tableau, Qlik, etc. and analytics solutions such as H2O, Dataiku, Google Vertex AI, etc.
• Exposure to Big Data technologies like Hadoop, Spark, Hive, Impala, HBase, YARN, etc. using distribution from Cloudera or MapR. Cloudera experience preferred.
• Hands on work with one of the major programming languages Java, Python, Ruby, etc.
• Working knowledge of container technologies, Kubernetes, Infrastructure as Code (IaC), and CI/CD.
• Excellent written and verbal communication skills.
• Capable of building, articulating, and presenting new ideas to technical, non-technical, and business communities.
• Experience managing vendor interactions for troubleshooting sessions, enhancement requests, and guiding vendor roadmaps to meet Citi standards and functional requirements.
• Self-starter able to work with minimal supervision and in a global team of members with diverse skills and backgrounds.

Preferred Qualifications:

• Experience in moving application workloads from on-premises Hadoop platforms to GCP (Google Cloud Platform) IaaS services like Google Cloud Engine, and Google Cloud Storage and/or PaaS services like Dataproc, Big Query, and Big Table.

Education:

• Bachelor's degree required, 8 or more years of experience in relevant technologies

Anticipated Posting Close Date:

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyse complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement.
• Experience in JAVA (Core Java, Java EE, Multithreading/Concurrency, RESTful Development)
• Experience with UI (JavaScript, CSS, Angular) and Strong ability to leverage microservices.
• Experience in Spring bootFramework, Spring Integration, and persistence frameworks like JPA, Hibernate or Mybatis.
• Experience with Oracle/MySQL, Mongo DB
• Test Driven development and automated testing tools like JUnit, Cucumber/ Jasmine; JIRA, Gradle, Maven , Sonar
• DevOps experience of working on multiple technologies and medium to complex systems, well versed with design standards & framework.
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in systems analysis and programming of software applications
• Experience in managing and implementing successful projects
• Working knowledge of consulting/project management techniques/methods
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Responsibilities:

• Design and Lead development of complex data pipelines and analytical solutions.

• Contributes to data analytics standards around which others will operate.

• Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function.

• Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

• Resolves occasionally complex and highly variable issues.

• Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken.

• Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years experience of complex software design and development.

• Expertise in Data Engineering. Hands-on experience in design and development of big data platform.

• Deep understanding of modern data processing technology stacks: Spark, HBase and other Hadoop ecosystem technologies. Development using Scala is a plus.

• Deep understanding of streaming data architectures and technologies for real-time and low-latency data processing

• Experience with agile development methods including: core values, guiding principles, and key agile practices

• Understanding of the theory and application of Continuous Integration/Delivery

• Experience with NoSQL technologies including column family, graph, document, and key-value data storage technologies is a plus.

• Passion for software craftsmanship. Experience in Financial Industry is a plus.

• Bachelor’s/Universitydegree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

Enterprise Risk Management Technology within Functions Technology supports global functions partners such as Enterprise Risk Management (ERM), Independent Compliance Risk Management (ICRM), Retail Credit Risk, Operational Risk and Model Risk.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.

• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.

• Determines appropriateness, and guides revisions/refinement of presentation content and materials for Governance forums

• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.

• Leads the identification and drive resolution of issues, including those outside established programs of work.

• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones, and receive schedule status regularly.

• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

• Grasp key priorities and complex issues quickly for the larger organization and create clear written presentations/communications

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Ensure adherence to O&T and Functions Technology standards on program delivery, compliance, process management, risk, and controls

Qualifications:

• 10+ years of relevant experiencein Risk Management, including regulatory remediation initiatives

• Possesses excellent written and verbal communications skills and the ability to work across business and functions.

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders

• Must demonstrate a commitment to quality and attention to detail

• Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them

Education:

• Bachelor’s degree/University degree or equivalent experience

Anticipated Posting Close Date:

The Project Senior Lead is a strategic professional within Independent Compliance Risk Management (ICRM), requires candidate who can closely follows latest financial services regulatory trends. Continuous learning and stakeholder management in order to adapt to changing regulatory environment and divergent stakeholder needs. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.Responsibilities:

• Responsible for the management of significant projects may manage a department, product or process with a large amount of independence.
• Identifies stakeholders and key organizations and build and manage relationships with each.
• Directs the creation of multiple projects of work and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across projects and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established projects of work.
• Works with stakeholders to ensure project scope definition meets business objectives.
• Works with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
• Assists project team in negotiating for resources owned by other departments in order ensure the project can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary.
• Develops and exercises business plans, policies and procedures and may also be responsible for various projects to improve efficiencies.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Technical expert and known internally and externally as reliable, knowledgeable resources
• Clear understanding of the firm's different businesses and the related economics.
• Demonstrated a consistent track record having worked as a Project Manager, Lead, PMO or department head, managing teams and large, strategic cross-functional projects.
• Familiarity with managing projects at Citi (CPMC and PTS experience)

Education:

• Bachelors (4 year University) Degree
• Masters (MBA) Degree preferred
• Certification in CAPM, PMP, PgMP, etc.

Anticipated Posting Close Date:

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The Senior Solutions Architect is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

• Analyzes system / application architecture; ensures that architecture conforms to enterprise blueprints.
• Evaluates and tests potential IT architecture solutions to ensure they meet user needs and requirements.
• Creates and produces moderately complex IT architecture designs to translate user requirements to solutions.
• Researches and produces standards documents.
• Researches future industry trends; acts as resource for development staff regarding the use of new technologies.
• Applies hardware engineering and software design theories and principles in researching, designing, and developing product hardware and software interfaces.
• Translates complex business problems into sound technical solutions.
• Exhibits sound understanding of concepts and principles in architecture and basic knowledge of these elements in other areas.
• Requires in-depth understanding of how the area integrates within architecture and has basic commercial awareness.
• Trains and mentors junior team members.
• Uses evaluative judgment based on the analysis of factual information in complicated or novel situations; uses multiple sources of information.
• Has direct impact to the architecture area by ensuring the quality of the tasks/services/ information provided by self and others.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Performs other job duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 8-15 years relevant experience
• Consistently demonstrates clear and concise written and verbal communication
• Management and prioritization skills
• Ability to develop working relationships, manage multiple activities and changing priorities
• Ability to work under pressure and to meet tight deadlines
• Self-starter with ability to take the initiative and master new tasks quickly
• Methodical, attention to detail

• Master's degree or equivalent experience

Anticipated Posting Close Date:

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