דרושים Svp - Trade Capture Engineering Lead ב-Citi Group ב-Singapore, Singapore

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Incumbent will be part of Fund Operations Change senior leadership team and will interact closely with global client change and on-boarding Funds leads, and multiple stakeholders across Operations, Technology, Product, CitiService and client relationship organization.
Excellent communication skills are required as role involves daily client interactions/escalations.Responsibilities:

• Day-to-day leadership, management & support of client change teams in region, ensuring e.g. managerial structure is setup in relevance with business goals, all required deliverables are fulfilled timely and in highest quality, and all aspects of employee’s lifecycle are performed in appropriate standard.
• Coordination, execution and reporting of APAC client change delivery delivery projects across Funds Operations area
• Continual review of regional processes with regional and global stakeholders to identify and execute tactical and strategic service and efficiency improvements.
  As first remit - implementation of global Funds Change standards, processes and frameworks in region - for client change delivery
• Capacity management and dynamic prioritization of resources in region and in cooperation with global leads
• Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
• Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies.
• Ensuring wider Change function APAC sites’ compliance with applicable laws, regulations and Citi policies.
• Active engagement in regional strategy initiatives and their promotion within stakeholders's group

Qualifications/requirements:

• 10+ years of experience on significant client change programs, preferably within Fund Operations/Investor Services space
• 10+ years of direct people management experience (preferably as manager of managers or manager of sizeable change/project teams
• 5+ years of experience in working directly with bank clients on projects/change programs
• Working experience and/or expertise around local/APAC landscape, environment, and specifics
• Stakeholders’ management skills, ability to build long-term relationships
• Track record of delivering process standardization, efficiency and org design in project/change areas
• Continuous improvement and transformation-related skillset and mindset with proven track record of the same
• Excellent communication skills (oral & written), executive presence

Education:

• Bachelor’s/University degree, Master’s degree preferred
• project management certification - nice to have
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Responsibilities:

• Engage with relevant stakeholders to identify business needs and requirements to best empower this Sales, designing best-in-class solutions and ensuring their successful implementation.
• Understand the Markets framework, and set it up for success, leveraging the interoperability between Markets, its constituent businesses and the broader Citi businesses where applicable.
• Partner with in-business sales technology leaders to create a systems standard that is stronger than the sum of its parts, focusing on areas of maximum impact.
• Collaborate with the second line in Risk and Operations to deliver solutions that can be deployed end to end.
• Work with Technology partners to manage the work slate and help directly guide technology resources on- and offshore while staying involved with in-business goals and aligning to those priorities.
• Oversee the procurement, organization, and distribution of client data within Markets and across to broader Citi, as relevant.
• Ensure strong marketing and communication strategy across the organization; analyze, report and track adoption metrics, and put in place initiatives to increase.
• Engage on efforts relevant to ensuring the integrity and quality of data / content across the platforms, and the necessary compliance with all data privacy and other regulatory mandates.
• Help develop forward-looking vision and strategy to build / maintain state-of-the-art distribution platforms into the future, staying current on relevant external developments in the CRM space.

Knowledge & Experience Requirements:

• Bachelor’s Degree a must; masters a plus.
• Technology and Analytics knowledge a plus.
• Track record of excellent performance in related role Strong ability to pull together Technology teams across the franchise to advance business goals.
• Prior experience as a critical partner/liaison bringing together Business & Technology teams.

Skill Requirements:

• Initiative and ability to structure and drive projects from idea to completion are a must.
• Strong critical thinking and analytical skills Strong interpersonal and relationship-building skills; must be comfortable interacting with all levels of the organization.
• Strong people management / team development skills.
• Effective communication and presentation skills.

Personal Qualities:

• A self-starter who takes ownership and accountability
• Able to work effectively under pressure in a fluid environment.
• Focused attention to detail and high standards for quality and accuracy in his/her work product.
• Collaborative, team-oriented, service-oriented

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Managerial Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

• Ensure essential procedures are followed and contribute to defining standards

• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals

• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources

• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Engineering Lead Responsibilities:

• Working with the team to define the architecture, design, development, code review, testing and maintenance of applications.

• Design and implement scalable applications and services with a solid focus on quality, continuous integration, and deployment.

• Write testable code following clean coding and SOLID design principles.

• Perform code reviews and contribute to overall quality, maintainability and testability of software developed.

• Be willing and able to adapt to changes in priorities and requirements.

• Be a self-starter and plan/schedule own work for tasks and projects, implement functionality without direct supervision.

• Work closely with clients and stakeholders to define feature requirements and deliver a product that materially impacts the business and improves the end user experience.

• Work closely with teams to form good working culture and continuously adapt to different working environment.

Qualifications:

• At least 15 years of "hands-on" software development experience.

• Strong "hands-on" experience in Java 8, Core Java, Spring, Hibernate and restful web services including its data interchange format/definition such as XML, JSON.

• Strong "hands-on" experience in distributed caching technologies like Apache Ignite or similar.

• Familiar with different persistent storage technologies such as RDMS (Sybase, SQL Server or Oracle) and NoSQL.

• Solid experience working with source code management tools – Git or Bitbucket.

• Good understanding of clean coding principles.

• Good understanding of code quality measurements using tools like Sonar and able to implement design and implement unit, integration, and functional tests.

• Must demonstrate strong familiarity of design patterns.

• Strong knowledge of Equity Derivatives products & product lifecycle is a MUST.

• A team-player who is comfortable working in a team that deals with ambiguity and problem solving

• Experience managing global technology teams

• Good written and verbal communication skills. Consistently demonstrates clear and concise written and verbal communication

• Strong experience working with OpenShift / Kubernetes or other cloud platforms

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

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The Asset Servicing Group Manager is accountable for management of complex/critical/large professional disciplinary areas.

Leads and directs a team of Event Capture operational teams. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.

What you will do

• This role will require the leadership of an Operational group processing Event Capture activities for EMEA markets related to Corporate Actions events (mandatory and Voluntary) within custody operations.

• These activities include revisions of Event announcements, communications and notifications for Corporate Action events and implementation of best-in-class activities, aligned to global standards.
• Drives regional alignment, developing organizational strategies, and builds credibility and trust with regional partners and management.
• Implement best-in class Event Capture processes globally and provide effective communication to senior audience with Global remit.
• Represent Event Capture group and supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients, with a global scope to implement enhanced solutions related to Event Capture.
• Drive implementation and results on Event Capture Global standardization initiatives and multiple high priority visible projects, and appropriately leverages and allocates necessary resources.
• Demonstrates an in-depth understanding of how Event Capture area integrates within the overall function to achieve objectives.
• Drive productivity and efficiencies commitments for the function.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we'll need from you:

• 10+ years of experience

• Senior level experience in a related role with commensurate experience in people management, project management and system transformation implementations within Custody Operations

• Experience in management within Custody Asset Servicing.
• Demonstrated success dealing with Senior stakeholders
• Ability to exhibit strong leadership and influential communication skills with a senior level audience
• Full comprehensive understanding and implementation of opportunities within Event Capture processes

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career” By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program
• Life Insurance Program
• Pension Plan contribution (PPE Program)
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave)
• Sport Card
• Holidays Allowance
• Sport and team recreation activities
• Special offers and discounts for employees
• Access to an array of learning and development resources
• A discretional annual performance related bonus
• A chance to make a difference with various affinity networks and charity initiatives

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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The Application Support Lead Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

Olympus is built on Big data platform and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka. Our team interfaces with a vast client base and works in close partnership with Operations, Development and other technology counterparts running the application production platform, providing quick resolutions and timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed.

• Skills: UNIX/Linux · UNIX/Linux/Windows · Advanced Scripting, automation, debugging · OS / Administration Certifications preferred SQL/ORACLE/SYBASE · Advanced Query writing and debugging · Data Analytics and Reporting Abilities · Programming Languages – Desirable SHELL SCRIPTING · Perl scripting · C or C++ familiarization · C#, .Net, Java, HTML5 familiarization Minimum 4-5 years’ hands-on experience in above skills
• Competencies · Strong social, positive, can-do attitude to quickly learn and take own initiative to deliver innovative and productive solutions · Ability to communicate well at all levels · Good interpersonal skills · Ability to work under stress and time constraints · Maintains good relationships with colleagues and builds strong professional networks.

Hadoop/Big Data Platform Skill Set:

• Working knowledge of various components and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka.
• Very good knowledge on analyzing the bottlenecks on the cluster - performance tuning, effective resource usage, capacity planning, investigating.
• Perform daily performance monitoring of the cluster - Implement best practices, ensure cluster stability and create/analyze performance metrics.
• Hands-on experience in supporting applications built on Hadoop.

• Good SQL experience in any of the RDBMS.
• Focus on Sybase / Oracle / MSSQL databases

• Autosys / CONTROL-M or other schedulers will be of added advantage.

• Knowledge / working experience of ITRS Active Console/other monitoring tools

• PowerShell, UNIX shell scripting, Python, Java will be of added advantage.

Time Type:

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Responsibilities:

• Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
• Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
• Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
• Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
• Stay up-to-date with the latest quality assurance testing tools and strategies
• Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk
• Management
• Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
• Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Support to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
• Identify any monitoring breaks and suggest enhancements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

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