דרושים Senior Vice President - Desk Relationship Manager ב-Citi Group ב-India, Gurugram

In this role the job responsibilities are, but not limited to:

• Analyze, design and redesign complex business requirements, process maps, functional specifications, and communicate clearly with development teams.

• Evaluate existing recruitment business processes and identify opportunities for improvement or efficiency based on previous workday experience (must have).

• Collaborate in simultaneous global system enhancements and new vendor incubation from inception through implementation.

• Provide actionable insights and evaluate new ideas regarding our overall recruitment technology ecosystem involving workday systemic/integration/process changes based on previous experience.

• Collaborate and utilize strategic reporting data requests (ongoing) to drive future-state dashboard development, operational decision making based on results, and best practice recommendations.

• Exposure to global metrics function and utilizing recruitment metrics to drive operational improvement and efficiencies.

• Function autonomously as a change agent for all recruitment systems initiatives

• Collaborate with Practitioners to document UAT strategy, plan and scripts utilizing knowledge of current structure and future requirements as we update and upgrade systems and recruitment procedures.

• Develops and designs standards and procedures, ensures that they are adhered to throughout the software development life cycle.

• Strives for continuous improvements and streamlining of processes.

• Ensures consistency and quality of processes across the organization.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 4-6 years of Workday HCM configuration and integrations experience or experience supporting large scale Workday implementations, globally.

• Experience with instance of Workday recruitment in a global environment, along with downstream vendor integrations to support the recruitment process (i.e., assessments, interviewing, etc.).

• Relevant & demonstratable experience/involvement with evaluation of new and existing tools within the recruitment ecosystem such as Eightfold, Video interview vendor integrations with Workday, Digital signatures, assessments, etc.

• Should be an expert in Workday HCM functional configuration with demonstrated capabilities in redesigning recruiting business processes for large scale transformations.

• Should have intermediate to advanced understanding of Workday supported integrations including file formats like XML, XSLT, JSON etc.

• Demonstrated transformationalbusiness analystskills todrive

Soft Skills

• In-depth understanding of Systems Development Life Cycle processes.

• Thorough understanding of end-to-end testing processes, Quality Center, and other testing related tools.

• Requires communication and diplomacy skills and an ability to persuade and influence.

• Ability to strategically evaluate and provide insights and opportunities based on previous experience in recruitment technology space, along with associated metrics and market valuation.

• Strong communication skills – able to communicate effectively with colleagues at all levels within the organization.

• Good organizational skills

• Influencing skills – ability to influence stakeholders and partners across the business.

• Ability to learn quickly and be a self-starter in terms of filling knowledge gaps.

• Act as an internal consultant.

• Ability to prioritize efforts in a demanding environment.

• Bachelor’s/University degree, Master’s degree preferred

Time Type:

• Comprehensive Capital Analysis Review (CCAR) is an annual regulatory submission to US Federal Reserve Board (FRB). It is used to ensure that institutions have robust, forward-looking capital planning processes that account for their unique risks and sufficient capital to continue operations throughout times of economic and financial stress. As part of CCAR, the Federal Reserve evaluates institutions' capital adequacy, internal capital adequacy assessment processes, and their plans to make capital distributions, such as dividend payments or stock repurchases.

  The FP&A Statistical Modeler Intmd Analyst is an intermediate level position, part of FP&A Model Development team

  Responsibilities:

• Development of econometric forecasting models for key Balance sheet and income statement line items for capital and business planning purposes. This includes the calculation of Net Interest Income (“NII”), Non-Interest Revenue (“NIR”), Interest Rate Exposure (“IRE”), and other associated interest rate risk metrics.
• Developing Champion and Challenger models using different time series forecasting methodologies to comply with SR 15-18 guidance.
• Development of Benchmark models using Industry data series to meet regulatory requirements
• Manage the model life-cycle from first-line of defense perspective and participate in Segmentation, Risk Identification, overlay discussions with Businesses and Finance teams.
• Responsible for understanding changes to quantitative requirements published by MRM in Model Testing Guidance and presenting the key changes to senior model development leads. Also, be a champion in addressing observations raised by MRM and Internal Audit in a quantitative manner by thinking out-of-box.
• Responsible for writing model development documentation and partner with Model Risk Management (MRM) to address their feedback.
• Contribute to stakeholder conversations with Businesses, Finance, Treasury and Risk to seek their sign-offs on Champion models.

• Qualifications / skill sets:

• 4-6 years of relevant statistical /business experience in financial services
• Strong understanding of statistical techniques such as Ordinary Least Square regression (OLS) , Fixed-effect Panel Regression, Error Correction Models, Seemingly Unrelated regression and Cointegration .
• Understanding of Machine learning algorithms will be a plus
• Hands-on experience in programming and modeling using SAS, Python and R is preferred.
• Follow a culture of accountability and strict quality control of the data integrity and modeling process
• Ability to build key relationships with finance and business teams
• Must be able to present technical matters in a way that is meaningful to the audience

• Education:

• Masters / PhD in quantitative discipline such as Statistics, Economics or related discipline

Time Type:

Shape your Career with Citi

Citi’s

based inGurgaon, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

The primary purpose of the Test Manager is to ensure new systems launches and existing system upgrades deliver the required functionality to the quality expected.

The Test Manager will work with sponsors and key stakeholders to assess the risk appetite and devise a test strategy and plan. They will oversee the execution of the plan and provide a go / no go recommendation to the sponsors at the end of the testing phase.Test Managers will also be responsible for driving the implementation of the Test Strategy, focused on “shifting to the left”. This includes more involvement with the BAs and development team to ensure requirements are unambiguous and match client expectations.
We work with both Agile and Waterfall methodologies.

Key Responsibilities:

• Work with sponsors / stakeholders to understand the risk appetite for any system change
• Define test strategy, both internal testing and Joint Client testing
• Apply Shift to Left testing approach withVendors/BA’s/Stakeholdersand Clients to manage risk within Testing
• Define and manage progress of Testing plan
• Manage Level of Effort and timelines for testing
• Manage workshops with Business SMEs/BAs/Client
• Manage creation of test scripts/cases for execution in user acceptance testing (both internal and external) phases
• Manage execution of test scripts and review actual results against expected results, in accordance with the prescribed test plan
• Chair Defect calls and Work with the system supplier to analyse and resolve defects identified during all test phases
• Provide daily reporting on test execution & defect management to the Test and Project Managers
• Create and maintain productive working relationships with peers, the clients and the vendors
• Produce go / no go recommendation based on test execution results

Development Value:

• Gain a wider knowledge of the clients’ business models and Citi’s end-to-end processes and the Citi Operating Model.
• Develop the individual’s awareness of business risk and understanding of cost/benefit decision making.
• Working with and coordination of colleagues across multiple global sites and a multi-client base.

As a successful candidate, you’d ideally have the following skills and exposure:

• Ability to plan and organise work
• High level of attention to detail
• Numeric
• Ability to execute actions according to a prescribed plan of activities
• Communication and interpersonal skills

• Ability to work under pressure against aggressive deadlines
• Ability to work as part of a team, and also work independently with minimum supervision
• Ability to manage team of Test Analyst’s to ensure Testing Project plan is on track
• Ability to communicate and articulate to Senior Stakeholders Testing progress and escalation of blockers
• Working closely with Client Stakeholders and collaboration during planning and Test execution
• Previous experience of following and reporting on progress against test plans
• Previous experience in fund accounting
• Previous experience of user acceptance testing, including Managing, planning, defining the approach, scripting and test execution
• Principles of quality process improvement, Shift to Left approach
• Experience of using JIRA to manage Business requirements, Test Cycles and Defects
• Experience using Multifonds (fund administration). Other related Citi systems desirable

Time Type:

• The Model/Anlys/Valid Intmd Anlyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.
• Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
• Responsibilities:
  • Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational. Also, may develop, validate and strategize uses of scoring models and scoring model related policies.
  • Supports the design, development, delivery and maintenance of best-in-class Risk programs, policies and practices for Risk Management.
  • Reviews institutional or retail analytics and Models and other documents to ensure compliance with various regulatory and legal requirements.
  • Identifies potential risks and escalates for further review.
  • Handles preliminary investigations, assists with reconciliation procedures and prepares routine correspondence.
  • Creates and maintains reports for control, tracking, and analysis purposes and ensures appropriate and secure retention of documents.
  • Works with more senior staff in investigating and responding to customer and operational complaints.
  • Interacts and works with other areas within Risk Management, as necessary.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  Qualifications:
  • 5+ years experience
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Demonstraed project management and organizational skills and capability to handle multiple projects at one time
  Education:
  • Bachelor’s/University degree or equivalent experience

Time Type:

Responsibilities:

• Collect, measure and analyse project management data. Identify, track and close project issues.
• Steering meetings & discussions to gather requirements from business stakeholders.
• Supporting solution design, testing and implementation.
• Ensure creation of project scope plan and creation of project schedule.
• Forecast project costs, track actual project costs, identify variances, and revise forecasted project costs as needed.
• Create the project quality management plan, identify quality standards and metrics to measure achievement of these standards.
• Identify project risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6 to 8 years relevant experience
• Should have very good experience around Security Pricing, e.g. Future, Option, bonds & Equites
• Experience around Capital market instruments is must.
• Bachelor’s/University degree or equivalent experience

Time Type:

This role is critical in helping to shape and drive process and technology change across the Middle Office business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.

• Perform process analysis and design solutions in response to client or operational needs;
• Define User stories, and process flows
• Create Business case and training need assessment, operations readiness
• Deliver business requirements, prepare testing plans and execute/oversee testing;

• Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients,  whilst ensuring the right infrastructure to align our vision and strategic goals;

• Take proactive actions targeted at minimizing and mitigating implementation & projects risk;

• Challenge the status quo, display initiative and innovation in coming up with solutions;

• Perform root cause analysis of common operational problems;

• Manage client and business ad-hoc queries and requirements;

• Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met;

• Display appropriate involvement in Department initiatives & strategic planning.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 7 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs);

• Experience of working with asset management clients on a variety of investment fund vehicles (e.g. OEICS, Segregated) or Securities Services operations;

• Thorough understanding of financial market;

• Understanding of BABOK standard and/or IIBA certification is advantageous;

• Very good command of English;

• Ability to work in fast paced environment under tight contractual deadlines;

• Capability for stepping into project management at times when required;

• Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences;
• Experience working on large migrations on-boards transformation projects and/or doing metrics on ops processes e.g. lean time in motion, root cause analysis FMEA etc

• Strong analytical skills;

• Knowledge of MS Visio, PowerBI and SQL is a definite asset.
• Data analyst competencies and advantage
• Looking for a operations BA, not technology BA.

What would you get in return?

• Competitive salary; annual salary review; discretionary annual performance bonus;

• A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications;

• A great environment for learning new technology and tools;

• Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others;

• Opportunity to work in hybrid mode;

• Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance);

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with;

• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed);

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas.

Time Type:

Cash types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral.

The roles and responsibilities will include actively managing risk and exposure for our clients by ensuring the investment book of record is reconciled with external record holders daily (custody / fund accounting etc.). The role requires an understanding of the mechanics of the reconciliation process, exception management, client service, troubleshooting issues, driving innovative enhancements, data analysis, maintaining documentation, assisting management in leading processes, and recommending improvements to ensure efficient and accurate processes.

Responsibilities:

• Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Identify opportunities to implement process improvements and recommend system, service, and process enhancements including leading and evaluating system testing
• Coordinate staff assignments to achieve optimal effectiveness through assessment of business requirements and staff skill sets and development needs
• Build and maintain relationships with internal and external clients, and serve as point of escalation of complex customer issues
• Perform discovery and due diligence with clients and visits regarding service quality measurement
• Manage the Risk and Control agenda including audits, interfacing with internal and external auditors, and identifying process gaps
• Work closely with senior management on identifying opportunities for cost saves, full-time equivalent (FTE) reduction, and optimization
• Work closely with Sales and CEs on client management and service improvement initiatives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Possess strong knowledge in Reconciliations process & applications

Process Management:

• Timely and accurate delivery of all functions performed within concerned team
• Design & implement Service Level Agreements with Internal & External teams.
• Work closely with Fund Accounting leads / teams across all the global locations to provide necessary support.
• Setup regular governance forums with all stakeholders
• Design & implement oversight & escalation metrics

Qualifications:

• 10+ years of relevant experience
• Chartered Accountant/CFA/MBA / Degree in Finance is preferred
• Extensive knowledge of funds services and process & experience in managing operational delivery will be an advantage.
• Demonstrated leadership and management skills
• Ability to work in a team-oriented environment
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated Subject Matter Expert (SME) knowledge in related area

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Time Type: