דרושים Cgem Collaboration Account Executive ב-Cisco ב-India, Bengaluru

Subject matter expert on Technology & cross-Architecture solutions/Services. Understand customers’ technology landscape (Applications/Infra/Architecture) well & are able to play an advisory role to account teams & customers.

• You Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.
• You have Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
• You negotiate: Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal.
• You are a Critical Thinker: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment.

Minimum Qualifications-

• Graduate, Bachelor's Degree
• 12+ years of sales experience in IT products or services sales

• Master's Degree
• Understanding of Cisco Services & Technologies
• Strong Customer Advocacy and Consulting mindset.

The Framework: Black Belt Academy

Black Belt Academy has seen great adoption across the globe due to its unique persona-based enablement approach aimed towards training individuals inside our Cisco Partners and Distributor playing different roles (Engineering, Sales, Marketeer, CX etc.), according to their role requirements and interests, along with Return on Education metrics for both Partners as well as Cisco.

Roles & Responsibilities in Detail:

• Collate, Curate and design the training and education curriculum for the entire Architecture Portfolio includingall technologies and sub-technologies within that specific Architecture – On-prem, UCCX, UCCE, Webex, Webex Contact Center, Webex Contact center enterprise, Cloud Calling, Cisco Collaboration Devices et all.
• Identify content from all available internal/ external sources and make available to Partners wherever relevant.
• Work with the relevant stakeholders to build and maintain the Collaboration learnings on the Cisco Black Belt Academy.
• Create/ Evaluate Quiz
• Working with the BU and relevant Architecture stake holders in each GEO, Partner org and the GPO team to drive the Architecture Curriculum on the Black Belt Partner Academy.
• Monitoring Usage of the content by Partners and aligning Global trainings/ events to adopt increase in traction.
• Validate content and engagement strategies with all relevant stakeholders whilst driving adoption.
• Develop assessment criteria for successful certification and deal with partner queries wherever required.
• Align demos & labs within these learnings to offer efficient hands-on to the cisco partners.
• Make learning interesting & engaging wherever possible.
• Keep the content refreshed/ updated/ maintained and launch new learning when and wherever necessary prioritizing partner growth, market trends and interest.
• Drive Adoption of Black Belt curriculum via GEO Communities and presenting the platform Globally at several platforms to increase traction.
• Drive alignment between Virtual and Physical training events in each Geo to track end to end education and partner capabilities.
• Communicate with Aspirants/ Validation Engineers regarding rejection of submissions or results of screening.
• Maintain a list of Evaluation Best Practices and Learnings
• Host and deliver quarterly Architecture updates to the relevant Geo participants and Cisco Stakeholders.
• Vet and validate Black Belt aligned content that is hosted by Cisco and Learning partners.
• Building Partner and GEO Communities around education and drive Return on Education (ROE) Metrics.
• Forecast future/ market trends and orient strategies to capture maximum benefits.

Desired technical and interpersonal skills include, but are not limited to:

1. IT graduate with hands on experience in Cisco technologies
2. CCNA and/or CCNP certifications (preferred)
3. Strong communication skills
4. 4+ years of related experience in training and enablement
5. Very Good understanding on Cisco Architectures and Solutions
6. Experience in Partner ecosystem (preferred)
7. Programmability Focus and skillset (preferred)
8. Understanding of Cisco Cloud strategy
9. Desire and ability to learn new technology and solutions.

Preferred skills and requirements

8+ Years of experience on one or more Cisco Architecture with focus on Collaboration.

1. Understanding and hands on experience preferred in the detailed sub technologies for Cisco Collaboration viz On-prem, UCCX, UCCE, Webex, Webex Contact Center, Webex Contact center enterprise, Cloud Calling, Cisco Collaboration Devices et all.
2. Ability to keep up with the industry transitions & well versed with the priorities of today viz Cloud & AI.
3. Ability to handle complex tasks and exceed client expectations.
4. Ability to understand and capture technical as well as business requirements.
5. Self-starter with excellent Presentation skills and consultative skills.
6. Strong Analytical, Communication both written and verbal – Business writing skills, Interpersonal and Organizational Skills with good “people skills” to match.
7. Expertise in working in fast-paced, high-tech environments requiring skills in scheduling, management, team leading, resource coordination and team building.

We tackle whatever challenges come our way. We have each other’s backs, we recognise our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We are seeking a results-oriented Account Executive to drive Cisco’s growth within the AI industry by engaging with Hyper Scaler clients across India. This role involves leading the full sales cycle, building positive relationships with key decision-makers, and identifying business opportunities to position Cisco's ground breaking solutions in networking, security, AI, and cloud. Key responsibilities include:

• Developing and executing account strategies in collaboration with internal teams and global partners.
• Understanding client needs and delivering tailored presentations, proposals, and product demos.
• Driving revenue growth, maintaining accurate sales forecasts, and growing the sales pipeline.
• Staying informed on Cisco technologies, AI industry trends, and the competitive landscape.

Minimum Qualifications (Required)

• Proven experience in B2B technology sales, preferably in networking/security solutions like Cisco products.
• Skilled in building new regional relationships, identifying whitespace opportunities, and driving net-new revenue growth.
• Strong expertise in IT infrastructure, networking, cybersecurity, observability tools, and cloud solutions.
• Consistent track record of exceeding sales targets with excellent communication, negotiation, and presentation skills.
• Self-motivated, able to work independently, and thrive in a fast-paced environment.

Preferred Qualifications (Good to have)

• Experience working with Cisco partners, distributors, or direct teams
• Cisco certifications (e.g., CCNA, CCNP, or Cisco Sales Expert)