דרושים ב-Capital One ב-United States, Miami

Here's what we're looking for in you:

- You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team.

- You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors.

- You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride.

- You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer.

- You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café.

- You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience.

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification

- At least 2 years of Customer, Retail, or Financial Services experience

- At least 1 year of People Management experience or 2 years Retail Bank Experience

Preferred Qualifications:

- 3+ years of Customer, Retail, or Financial Services experience

- 2+ years of People Management experience

- Bachelor's Degree

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

This Dealer Success Manager position will work to cover the Miami, FL metro area. As a Dealer Success Manager, you will create and modify processes while collaborating with forward thinking leadership to influence results that have a direct impact on the company’s bottom line. You will educate and gain buy-in from key auto dealer stakeholders concerning the utilization of process to ensure appropriate execution each and every time.

General Responsibilities:

-Training and onboarding dealerships onto different programs, with follow-up meetings to ensure product and process understanding

- Assisting in the creation of training and onboarding materials and processes for dealerships

- Product and Process troubleshooting

- Providing subject matter expertise on processes when representing the Sales organization

Basic Qualifications:

High School diploma, GED or equivalent certification

At least 1 year of experience in Process Management

At least 1 year of experience in Relationship management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.