דרושים Business Director Chief Staff Customer Services & Strategy ב-Capital One ב-United States, Arlington

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Audit Director, Financial Crimes Compliance

Responsibilities:

• Lead and/or execute compliance related audits within Capital One, including the supervision of audit staff on related audit engagements.

• Proactively monitor the assigned audit universe for changing risks and needed updates. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan.

• Direct business unit and project audits across assigned portfolios.

• Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope.

• Supervise and coordinate work assignments amongst audit team members. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports.

• Establish and maintain good relationships with key business and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus. Effectively represent internal audit at management meetings, internal forums, and to external organizations.

• Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role.

• Deliver appropriate, succinct and organized information, tailoring communication style to audience. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables.

• Manage timely and quality delivery of multiple tasks, including audits, projects, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines.

Here’s what we’re looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business and its control environment.

• You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.

• You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.

• You’re a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.

• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Travel Expectations:

This role is hybrid. Associates are expected to spend a minimum of 3 days per week in-person at one of our offices listed on this job posting Monday though Thursday. Fridays are enterprise- wide virtual work days.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 10 years of experience in auditing, at least 10 years of experience in compliance or at least 10 years of experience in risk management

• At least 5 years of experience in Anti-Money Laundering (AML), Sanctions and Fraud compliance

• At least 5 years of experience in banking or financial services

• At least 3 years of experience in people management

• At least 3 years of experience managing audit engagements

Preferred Qualifications:

• Master’s Degree in Accounting, Finance, Economics, or Business Administration

• Professional Certification such as Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Regulatory Compliance Manager (CRCM)

• Experience with consumer compliance, privacy and conduct risk management

• 15+ years of experience in internal auditing, regulatory compliance, first or second line risk management, or a combination

• 7+ years of experience in banking or financial services

• 7+ years of experience in leadership or supervisory roles

• 10+ years of experience in Bank Secrecy Act (BSA), Anti-Money Laundering (AML) , US PATRIOT Act, and Office of Foreign Assets Control (OFAC) requirements

• 1+ years of experience conducting international audits and interacting with foreign regulators

• 3+ years of experience with data analytics tools in support of internal audit

Charlotte, NC: $181,800 - $207,500 for Audit Director Chicago, IL: $181,800 - $207,500 for Audit Director McLean, VA: $200,100 - $228,400 for Audit Director New York, NY: $218,300 - $249,100 for Audit Director Plano, TX: $181,800 - $207,500 for Audit Director Richmond, VA: $181,800 - $207,500 for Audit Director Riverwoods, IL: $181,800 - $207,500 for Audit DirectorThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Senior Associate, Product Manager - Business Cards & Payments (Card Capabilities)

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered

  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

  • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

• Business Focused

  • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

  • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

• Technology Driven

  • You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology

  • You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

  • You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

• Integrated Problem Solving

  • Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible

  • Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

• Transformational Leadership

  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

  • You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you

• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work

• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s degree in computer science or engineering

• 1+ years translating business strategy or analysis into consumer facing digital products

• 1+ years of experience working on core product platforms powering digital experiences

• 1+ years working with cross functional teams as a product owner in an agile development process

McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management Richmond, VA: $99,100 - $113,100 for Sr. Associate, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As a Senior Project Manager of Product Management at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

Key responsibilities include:

• Elevate and champion Enterprise Data customer support agenda

• Develop sustainable feedback loops to address customer challenges

• Provide differentiated support experiences for key moments

• Display strong consulting and collaboration skills to work with partners to understand business problems and focus on bringing issues to resolution

• Demonstrate outstanding communication and partnership skills with key stakeholders across all levels to manage, inform, and influence outcomes

• Identify ways to improve and streamline business processes

• Demonstrate organizational agility to adapt to changing demands and work in a dynamic environment

• Proactively find opportunities for customers to gain additional value out of target state tools & platforms

Who you are:

• Extremely organized with strong task coordination, and time management skills to drive and deliver results

• Able to handle ambiguity and able to dive deep without losing sight of the project’s direction and commitment

• Experienced communicating and influencing senior leaders and partners

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 8 Years of Project Management experience

• At least 1 year of People Management experience

• At least 4 years of experience in solutions architecture or client consultation service experience

Preferred Qualifications:

• Knowledge of financial industries and data technology

• Exposure to Agile methodology

Richmond, VA: $155,300 - $177,200 for Sr Manager, Project Management McLean, VA: $170,800 - $194,900 for Sr Manager, Project ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Senior Director, Data Science

In this role, you will:

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love

• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data

• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation

• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

The Ideal Candidate is:

• Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers.

• Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.

• Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea.

• A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond.

• Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.

• Statistically-minded. You’ve built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.

• A data guru. “Big data” doesn’t faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.

Basic Qualifications:

• Currently has, or is in the process of obtainingone of the followingwith an expectation that the required degree will be obtained on or before the scheduled start date :

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 11 years of experience performing data analytics

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 9 years of experience performing data analytics

  • A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 6 years of experience performing data analytics

• At least 6 years of experience leveraging open source programming languages for large scale data analysis

• At least 6 years of experience working with machine learning

• At least 6 years of experience utilizing relational databases

Preferred Qualifications:

• PhD in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 6 years of experience in data analytics

• At least 1 year of experience working with AWS

• At least 5 years of experience managing people

• At least 5 years of experience in Python, Scala, or R for large scale data analysis

• At least 6 years of experience with machine learning

McLean, VA: $308,700 - $352,300 for Sr Dir, Data Science Richmond, VA: $280,600 - $320,200 for Sr Dir, Data Science New York, NY: $336,700 - $384,200 for Sr Dir, Data ScienceThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Director of Data Protection - Technology Risk Management

This Director, Cybersecurity Risk will be accountable for establishing and leading Cyber Risk Management functions as related to specific domain(s) of cyber security. This individual will be accountable for the organization’s governance of cybersecurity risk domains by developing and implementing executive-level processes responsible for overseeing and managing cybersecurity risk. As part of the second line of defense, you will collaborate closely with leaders in Cyber, Technology, the Lines of Business, and other risk management offices to lead and oversee evaluations of the firm’s cybersecurity strategy and priorities and offer independent advice and recommendations regarding ways to further mature the firm’s cyber and risk management posture and cyber risk policies. In addition, you will lead the identification and analysis of new or emerging cybersecurity and technology risks to the enterprise as related to your accountable domain(s).

As a leader within a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the firm, as well as influence the overall direction of Cyber Risk Management. The position affords opportunities for substantial growth. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately.

Responsibilities:

• As part of a team, develop and implement processes to provide independent oversight and effective challenge of the firm’s cybersecurity priorities.

• Ensure effective governance by identifying, framing, and presenting risk topics to be discussed by senior management in enterprise cyber risk forums.

• Draft agendas, manage action items, and coordinate with stakeholders to develop a robust understanding of the risk posture as related to accountable cyber security domain(s).

• Advise and consult on the development and management of new cybersecurity policies, standards and procedures.

• Stay current on emerging cyber threats and potential implications to the firm as related to accountable cyber security domain(s).

• Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve strategic objectives.

• Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 4 years of experience in project management

• At least 8 years of experience in information security, information technology, or risk management

• At least 4 years of experience developing, evaluating, or implementing cybersecurity or technology governance structures

• At least 1 year of experience with cybersecurity policies or information technology policies

Preferred Qualifications:

• At least 4 years of experience developing presentations for senior level audiences

• At least 4 years of experience with analyzing emerging threats and reports that describe the implications of threat(s)

• Excellent verbal and written communication skills across levels of leadership

• Passion and expertise in cybersecurity, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions

• Ability to manage multiple projects while maintaining superior results

• Ability to work cross-functionally, individually, and to lead work among a team

• Execution oriented and a self-motivator

• Professional security management certifications, such as a Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM)

McLean, VA: $263,900 - $301,200 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber TechnicalThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered- Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused -Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven -Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving- Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership -

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

Chicago, IL: $144,000 - $164,400 for Manager, Product Management McLean, VA: $158,400 - $180,800 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager, Product Management Richmond, VA: $144,000 - $164,400 for Manager, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.