דרושים Director Project Delivery- Construction ב-Buildots ב-Israel, Tel Aviv-yafo

About the Role

As the, you will own the delivery strategy and execution across the client lifecycle, driving scalable operations and ensuring exceptional results from system setup through ongoing client support. You’ll oversee a multi-team department responsible for designing, delivering, and supporting tailored client systems—ensuring quality, efficiency, and client satisfaction at scale, all in alignment with company growth.

Key Responsibilities

• Own the Delivery department's strategy, structure & performance.
• Plan team capacity, hiring, and offshore strategy aligned with business growth.
• Resolve delivery challenges, improve workflows, and ensure consistent quality.
• Drive process innovation to support scale and reduce dependency on high-skill resources.
• Build & maintain smooth collaboration with Sales, Customer Success, Product, and other key teams.
• Lead and develop managers and team leads across multiple disciplines and geographies.

What You Bring

We’re looking for an
experienced leader(8+ years) with deep roots in the construction industry, who combines strong operational management skills and a passion for technology-driven innovation to successfully deliver complex projects and scale teams in a dynamic environment.

1. Strong Construction Industry Background
2. Demonstrated experience in the construction sector with deep knowledge of industry terminology, workflows, and challenges. Ability to interpret construction models and assess their complexity to effectively align delivery with client needs.
3. Leadership Excellence
4. Demonstrated ability to lead, inspire, and develop multi-disciplinary teams across regions, managing complex projects through growth and change.
5. Operational Management Expertise
6. Skilled in designing scalable processes, driving operational efficiency, managing capacity planning, and overseeing cross-functional collaboration in fast-paced environments.
7. Technology Mindset- A genuine interest in technology and innovation within construction, with hands-on experience driving or supporting tech-enabled projects—such as working in innovation teams, adopting ConTech solutions, or contributing to tech startups.

Requirements:

• 3+ years working in construction-related roles or equivalent experience
• Studies- degree in Construction Management, Civil Engineering, Architecture, or related field preferred.
• 8+ years in leadership roles including senior positions, managing cross-functional teams in dynamic environments.
• 5+ years experience in operational or project management roles in service delivery environments.
• Experience in tech-related roles within construction or related sectors; background in construction innovation, digital transformation, or ConTech preferred.
• Excellent communication and presentation skills in English

*By submitting your application, you agree that Buildots will process your personal data in accordance with

What you'll do:

Drive Process Improvement through Data Analysis:Analyze project performance data to identify inefficiencies, trends, and bottlenecks. Propose and lead initiatives to optimize our delivery processes, improving overall efficiency and predictability.

: Lead critical planning sessions to ensure all stakeholders are aligned and informed.

Requirements:

• At least one year of project planning experience in dynamic, fast-paced, global environments - a must
• Strong understanding of resource planning, allocation, and optimisation principles and methodologies.
• Bachelor’s degree in Industrial Engineering, Supply Chain, Operations, or a related field
• Technical Skills: Proficiency with Jira - extreme advantage!
• Excellent analytical and problem-solving skills, with the ability to identify trends, analyze data, and propose actionable solutions.
• Great communication and presentation skills - Hebrew and English , written and spoken
• Experience working with multiple entities, managing cross-functional collaborations effectively.
• Organizational Skills: Strong organizational skills and attention to detail.
• Proactive Mindset: A self-starter with a proactive attitude and a continuous improvement mindset.

*By submitting your application, you agree that Buildots will process your personal data in accordance with

Our group is a prominent professional arm within our Operations department, responsible for creating the framework of the Digital Twin for our clients’ construction projects. It involves integrating our clients’ models, schedule and construction insights, with our proven construction management methodologies, into an accurate digital representation of the project.

With a regional structure, the regional teams making up the Construction Solution group provide global coverage, strategically aligning tools and methods to address unique regional requirements and leverage local market expertise.

What you'll do:

• Bring your knowledge to the creation of the ‘Buildots solution’ for global construction projects.
• Conduct frequent construction-focused technical discussions with our customers.
• Be a construction expert within the company to guide other internal teams.
• Work by Buildots design guidelines combined with clients’ specific requirements to create a digital twin that allows them to maximise value of the Buildots Platform and serves the client’s needs throughout the project lifecycle.
• Understand the complexities of specific project’s construction methodologies to allow you to create a Buildots system that accurately represents how the client will be building the project
• As part of the overall VDC team, use your experience to constantly contribute to the optimisation of our unique design methodology to improve quality and tools.
• Take a prominent part of our clients’ implementation stage, by meeting our clients at discovery sessions, understanding their specific needs, while representing Buildots product and strategy.
• Collaborate with various teams, such as Customer Success, Account Management and Product, in order to support the project and our clients' needs.

Requirements:

• 7+ years of proven operational experience in construction projects - proven practical experience in site-based or project management related roles a must.
• Engineering (civil / structural) or equivalent, or Construction management degree.
• Excellent verbal and written professional communication skills in English and Hebrew.
• Working knowledge of MEP systems and installations
• Strong working knowledge of BIM environment and 3D modeling software.
• Comfortable with working in a fast paced, dynamic and changeable environment
• Strong working knowledge of MEP systems and installations.
• Great interpersonal skills & interface management - ability to professionally communicate with our clients; manage discovery sessions, and effectively communicate with construction professionals on site and remotely.
• Strong organizational, time management, and problem-solving skills.
• Tech savvy, proficient in computer applications, MS Office and G Suite.
• Be able to attend the Tel-Aviv office 3+ days per week.

Advantages:

• Working knowledge of Revit and AutoCAD.
• Experience working on residential, commercial or industrial building projects.
• Experience with Navisworks Manage.
• Experience with Microsoft Project, Power Project or P6
• Proficiency in other languages (German/French/Other).

If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.

*By submitting your application, you agree that Buildots will process your personal data in accordance with .

About the Role:

As a Project Configuration Specialist, you will be responsible for:

• Configuration of our product for clients' needs using Buildots configuration system
• Setup Buildots Digital Twin for new projects into Buildots system
• Solve technical configuration issues.
• Work together with Project Managers and Customer Success to support the project and clients’ needs.
• Ongoing project maintenance through the project life cycle.
• Be part of creating the Team’s tools and workflows internally and with the product/development team.

Requirements:

• B.Sc 4th-year student or graduate last year
• Strong analytical skills with a passion for data
• Ability to manage multiple tasks at the same time
• Excellent communication skills; ability to quickly and clearly articulate key issues and to listen and capture concerns of others
• Able to demonstrate initiative and a proactive approach to daily tasks
• Flexible attitude and problem-solving
• Fast learner, adaptive, and thrive in a fast-paced environment
• Excellent English, verbal and written
• Immediate availability
• Be a great person and a team player

If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.

Strategy, Roadmapping & Execution

• Partner with the CCO to shape the long-term strategy for customer excellence, including customer-centric service models and scalable org design.
• Own the roadmap and lead execution across cross-functional initiatives that advance service quality, automation, scalability, and customer satisfaction.

Process Design & Optimization:

• Design, implement, and continuously improve cross-team workflows between Operations, CS, and other departments.
• Standardize service delivery models, communication protocols, and engagement frameworks for field teams and enterprise stakeholders.
• Lead cross-functional alignment to reduce friction and streamline execution across the customer lifecycle.

Foundations & Enablement

• Develop and scale internal programs including onboarding, training, knowledge management, and continuous learning for the Customer org.
• Own the tools, systems, and content needed to support high-performing, customer-facing teams.

Voice of the Customer & Product Partnership

• Build structured feedback loops that bring the Voice of the Customer (VoC) into every corner of the organization — product, R&D, delivery, and leadership.
• Work closely with Product and Engineering to prioritize customer-led feature development and ensure product evolution supports real-world needs.

Agility & Learning Culture

• Drive a culture of fast learning and adaptability within the CS and Ops teams
• Implement structured retrospectives, post-mortems, and knowledge sharing practices to ensure rapid iteration and continuous improvement.

Metrics, Monitoring & Excellence Standards

• Define and implement key performance indicators (KPIs), service benchmarks, and reporting cadences across the CCO org.
• Build performance dashboards and real-time tracking tools to drive operational visibility and accountability.
• Establish and oversee structured QA and performance review processes across CS and Ops.

Budgeting & Performance

• Own and manage the comprehensive CCO department budget — including headcount, tools, and programs.
• Monitor financial performance and optimize resource allocation in line with strategic priorities.

What We’re Looking For

• 8+ years in operational excellence, product operations, customer experience, or similar leadership roles — preferably in B2B SaaS, construction tech, or other complex industries.
• Proven experience leading cross-functional initiatives and building scalable systems across CS, Operations, Product or Services orgs.
• Strong strategic thinking, with the ability to turn vision into roadmap and roadmap into execution.
• Deep understanding of customer-centric processes, especially in high-touch, technically complex environments.
• Analytical mindset with a passion for data, dashboards, and performance-driven decision-making.
• Exceptional communication and influencing skills — able to align and lead stakeholders across functions and levels.
• Experience working with enterprise customers and familiarity with the construction industry or operational field services is a plus.

About the Role

This is not an entry-level position — we’re looking for someone who brings hands-on experience, structured and analytical thinking, and a deep understanding of GTM processes in fast-paced environments. You will be the operational force behind several strategic programs, working closely with key stakeholders to build scalable processes, ensure alignment, and deliver measurable business impact.

Key Responsibilities

• Build, optimize, and maintain core processes, workflows, and documentation that supports all segments of GTM.
• Partner with stakeholders across the company to align on goals, design end to end processes and drive efficient project execution.
• Track and communicate progress, risks, and outcomes of projects to relevant stakeholders and leadership.
• Follow up with internal teams on task completion, ensuring deadlines are met and potential delays are flagged early.
• Identify operational bottlenecks and proactively implement solutions to remove friction.

Requirements

• 3+ years of experience in Project Management or Revenue Operations, in dynamic, fast paced, global environments.
• 2+ years of technical background and/or Salesforce programming.
• Solid understanding of Go-To-Market functions and how they interconnect (Marketing, Sales, Customer Success, Account Management).
• Proven ability to manage complex projects with multiple stakeholders and competing priorities.
• Strong organizational skills with attention to detail and the ability to drive projects from concept to completion.
• Proactive and influential approach. Strong interpersonal skills, demonstrated ability to take initiative, motivate others, and effectively manage tasks across a matrixed team structure.
• Experience with project management tools (e.g., Monday.com, Asana, Jira) and CRM systems (e.g., Salesforce, HubSpot).
• Analytical mindset with a data-driven approach to problem-solving and decision-making.
• Excellent communication skills, both written and verbal, Hebrew and English.

About the Role:

In this role, you will be at the forefront of ensuring seamless project support and execution, ensuring optimal service to our clients.

You will lead the Operational teams' day-to-day work while managing multiple cross-functional interfaces in the company to guarantee timely, efficient, and high-quality project deliveries.

Responsibilities:

• Project Onboarding & Transition : Take ownership of the project after initial setup, ensuring a smooth handover from the Setup team and alignment on ongoing needs, scope, and support structure.
• Ongoing Stakeholder Communication : Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, and Operations), ensuring transparency, responsiveness, and alignment throughout the project lifecycle.
• Timeline & Resource Management: Manage and prioritize ongoing client requests, issues, and optimizations. Ensure efficient coordination of internal resources to support evolving project needs without compromising stability or timelines.
• Issue & Risk Management : Proactively identify bottlenecks, recurring issues, or client dissatisfaction risks. Escalate appropriately and work cross-functionally to resolve root causes.
• Status Monitoring & Reporting : Track the health of the running system and provide clear, periodic updates to stakeholders. Ensure visibility of open tasks, client sentiment, and support performance.
• Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.
• KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.

Qualifications and requirements

• 4+ years of project management experience, leading complex and technical projects in dynamic, fast-paced, global environments - a must
• Bachelor’s degree in Business, Supply Chain, Operations, or a related field - an advantage
• Great communication and presentation skills - Hebrew and English , written and spoken
• Experience working with multiple entities, managing cross-functional collaborations effectively
• Strong ability to learn complex systems and processes quickly
• Incredible interpersonal skills (!)
• Proactive problem solver with a Can-Do approach
• Exceptional organizational skills
• Excellent prioritization and focus skills
• Analytical thinking - Can extract and process data to make data-driven decisions.
• Proficiency in project management tools (e.g., Jira, Asana)