דרושים Crm Manager - Tallahassee Fl ב-Boston Scientific ב-United States, Tallahassee

The anticipated annualized base amount or range for this full time position will be$70,000 to $90,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Key Responsibilities

• Strategic Partnership: Act as the primary IT advisor to business leaders, participating in board meetings and influencing strategic decisions to ensure technology investments deliver measurable business value.
• Business Relationship Management: Build and maintain strong relationships with business stakeholders, understanding their needs, challenges, and opportunities. Translate business requirements into actionable IT initiatives.
• Portfolio & Demand Management: Lead the identification, prioritization, and delivery of IT projects that support business goals. Ensure transparency and alignment of IT investments with business strategy.
• Hands-On Leadership: Be actively involved in project delivery, issue resolution, and change management. Roll up sleeves to support teams, troubleshoot problems, and ensure successful outcomes.
• Change Agent: Drive digital transformation and process improvement initiatives. Advocate for innovation and continuous improvement, leveraging technology to optimize business operations.
• Value Realization: Define and track KPIs to measure the impact of IT solutions. Ensure that IT services and projects deliver tangible business benefits.
• Stakeholder Communication: Communicate complex IT concepts in business terms to senior leaders and board members. Prepare and deliver presentations, reports, and business cases.
• Governance & Compliance: Ensure IT initiatives comply with corporate policies, regulatory requirements, and industry best practices.
• Team Collaboration: Work closely with IT delivery teams, vendors, and cross-functional partners to ensure seamless execution of projects and services.

Must Haves:

• B.S. degree in Computer Science or a related discipline
• 8+ years of experience in system architecture/design/delivery
• Fluent in English and Spanish
• Strong business acumen and understanding of business processes in a multinational environment Ability to analyze, optimize, and implement business processes, ensuring that technology solutions are designed to support and enhance end-to-end business workflows. Prioritize process improvement and operational excellence over a purely technology-first approach
• Experience managing complex portfolios and leading change initiatives
• Track record of driving innovation and continuous improvement
• Strong negotiation/facilitation skills
• Experience with complex RFQs and RFPs; experience as negotiator with vendors for relevant products and services
• Able to communicate effectively at all levels within the organization
• Able to work on a team, in person, and in a collaborative virtual setting
• Hands-on approach with a willingness to get involved in project delivery and problem-solving
• Strong analytical and problem-solving skills
• Self-motivated, self-directed, adaptable
• Strong organizational skills, experience leading large development teams and strategic initiatives

Nice to Haves:

• Master’s degree in business administration or related areas
• Although not required, proven experience in the following areas is preferred: MedTech/Healthcare industry, closed loop sales and marketing, customer relationship management, sales enablement technologies, analytics, defining user journeys, and developing a 360 view of the customer
• Portuguese speaking skills

Responsibilities Include:

• Establishes, develops, and maintains positive business relationships with Customers and Patients.
• Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
• Uses clinical expertise, market & product knowledge to advance growth opportunities.
• Provides exceptional customer service to all customers.
• Educates customers staff on technical matters relating to Axonics products and therapies.
• Completes proper Patient care documentation in Axonics Patient Care Management (PCM) system.
• Makes and receive patient calls/text through Axonics PCM system. Some calls can be after hours and weekends.
• Partners with Area Director and Territory Managers to learn market dynamics and local customer motivations and needs; has a thorough understanding of how Axonics products and solutions offer value to the patient.
• Contributes to the achievement of quarterly goals associated with specific initiatives at the Area and / or on a national level.
• Assists with education / training of new employees.
• Manages inventory provided for case coverage and trunk stock.
• Expedites the resolution of customer problems and complaints to maximize satisfaction.
• Coordinates sales and marketing efforts with team members and other departments.
• Visits accounts regularly to replenish literature and establishes / maintains relationships with office staff.
• Works closely with Territory Managers to drive sales growth in target accounts and key areas.
• Actively participates in territory sales growth activities such as but not limited to customer lunch and learns, community education sessions, Advance Practitioner seminars, quarterly business reviews and other approved activities.
• Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of best practices and promotional trends.
• Maintains high level of clinical, market and product knowledge.
• Completes all assigned training in a timely manner.
• Continuously improves through feedback.
• Manage personal expenses per company expense policy and report monthly in Concur.
• Maintains proper credentials for Hospital Systems in area.

Qualifications:

• Bachelor’s degree preferred.
• A minimum of 3 years of clinical experience in the medical device industry or a minimum of 5 years of clinical experience in urology as a RN.
• Highly motivated and target driven with a proven track record.
• Excellent communication and negotiation skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.