דרושים Principal Technical Writer ב-Boston Scientific ב-United States, Santa Clarita

The Principal Field Clinical Engineer (FCE) supports a growing department that manages a large pivotal study program based on an innovative medical device technology platform. The Senior FCE will be responsible for all aspects of case support and product education aimed at treating product education involving coronary interventions, including calcium modification. This role will be reporting to Director, Field Clinical Operations.

⦁ Minimum Bachelor’s degree in Engineering, Anatomy, Physiology related field or equivalent healthcare experience required.
⦁ Minimum 5 years of experience in clinical research experience including coordinating multi-center trials with established technical expertise and knowledge
⦁ Ability to travel upto 75-90% domestically and internationally. Visits include clinical sites and centers.
⦁ Experience in presenting, writing and teaching clinical and medical information
⦁ Experience with group presentations and hands-on experience with surgical catheter based interventions
⦁ Must be able to work effectively with internal groups such as R&D, Quality, Regulatory, technical specialists, and external stakeholders achieve assigned goals
⦁ Ensure compliance with clinical study protocol, and identifying areas of concern and escalating when appropriate

⦁ Excellent written and verbal communication skills, very strong interpersonal skills including proficiency in medical terminology
⦁ Clinical Research experience in Medical Device
⦁ Experience coordinating multi-center Cardiology trials
⦁ Knowledge of Good Clinical Practices and trials, including feasibility IDE and post- market studies.

Maximum Salary: $ 197000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Strategic Planning and Execution:

• Lead the preparation of strategic and tactical plans for business units or regions, ensuring they are cohesive, consistent, and aligned with stakeholder objectives.
• Conduct comprehensive analyses to make strategically sound decisions considering market implications and competitive forces.
• Develop and communicate compelling business objectives under uncertainty and complexity.

Innovative Marketing Leadership:

• Review portfolios to identify areas for improvement, leading teams to evaluate problems, identify solutions, and present business cases to senior stakeholders.
• Drive discussions on innovative ideas and best practices across teams globally, fostering a culture of continuous improvement and innovation.
• Investigate emerging global initiatives, researching customer benefits and identifying disruptive innovations to suggest actionable solutions.

Channel Mix Optimization:

• Analyze and recommend optimal channel mix strategies to enhance customer engagement and experience.
• Integrate digital systems and traditional techniques to deliver seamless customer experiences.
• Lead the development of a vision for optimizing customer journeys across channels, based on evolving customer preferences and strategic goals.

Customer Insights and Value Proposition:

• Lead workshops and experience-sharing sessions on data collection, analysis, segmentation, and customer insights application.
• Champion innovative approaches to gathering and leveraging customer data to capture market share and improve cross-regional customer experiences.
• Develop and present differentiated value propositions for global initiatives, articulating the company’s unique value over competitors.

Project and Resource Management:

• Establish governance processes for complex, cross-regional projects, ensuring effective stakeholder management and alignment.
• Sponsor projects requiring different implementation processes across geographies, managing master project plans and providing regular updates to steering committees.
• Coach project managers and teams on BSC’s Project Management Methodology and Change Management Model.

Business Partnership and Collaboration:

• Facilitate strategic relationship building across the organization and externally, promoting collaboration for optimal results.
• Influence key stakeholders without authority, focusing on mutually beneficial outcomes and building credibility.
• Encourage the organization to foster a global mindset, integrating regional complexities into strategic plans.

Additional Responsibilities:

• Design strategies to maximize the profitability of product lines by collaborating with assigned staff, conducting market research, and performing financial analyses.
• Determine clear and specific priorities for the development of new products/programs and product/program enhancements by defining customer needs and working with other internal functional groups.
• Contribute to the development of an annual departmental budget by forecasting future needs, utilizing previous year's budget, current objectives, and budget guidelines.
• Propose the allocation of resources to assist in managing products/programs' life cycle from concept through retirement by assessing needs and objectives.
• Evaluate promotional plans to ensure they are consistent with product line strategy and that the message is effectively conveyed.
• Evaluate strategies for product/program launches to ensure products are properly positioned and that brochures, sales sheets, training, and supporting materials will launch products successfully and stimulate sales.
• Develop recommendations on translating data collected on customer needs into engineering measures to evaluate product performance.
• Represent the company by visiting accounts to solicit feedback on company products and programs.
• Organize physician symposiums by working with assigned staff in commissioning doctors to participate and working with internal departments to promote and schedule events.

Required qualifications:

• Bachelor’s degree and at least 5 years of professional experience in medical device marketing.
• Minimum of 6 years' experience leading strategic marketing initiatives, with a focus on product management and customer insights.
• Proven experience in developing and executing strategic plans and innovative marketing strategies.
• Demonstrated ability to optimize channel mix and integrate digital systems for enhanced customer experiences.
• Experience in project and resource management, with a track record of managing complex, cross-regional projects.
• Ability to influence and build strategic relationships across the organization and externally.
• Willingness to travel up to 30% of the time.

Preferred qualifications:

• Higher education such as MBA, MPH, or MHA in health policy.
• Specific medical device experience, particularly in neuromodulation devices.
• Technical skills related to digital marketing, data analytics, and customer insight tools.
• Proven ability to influence without authority and foster a culture of innovation and continuous improvement.

Solution Promotion and Sales:

• In collaboration with Divisional teams:

• Develop and implement go-to-market strategies for Capital Equipment remote connectivity solutions, with a strong emphasis on field-based customer engagement and solution selling.
• Define value proposition and pricing strategy for Software as a Service (SaaS) and Data as a Service (DaaS) offering. Align with Service Contract strategy.
• Engage directly with divisions and customers in the field to seek feedback and input on the value of the solution, promote and demonstrate the value, and drive usage and adoption.
• Identify and target potential customer segments, offering tailored solutions that meet their unique needs and enhance operational efficiencies.

Product Marketing and Brand Alignment:

• Craft a cohesive brand narrative for remote connectivity, ensuring that messaging aligns with company objectives and resonates with customers across diverse healthcare settings.
• Collaborate with product, regulatory, and divisional marketing and sales teams to deliver clear, compliant messaging that addresses customer pain points and highlights the solution’s benefits.

Customer Engagement and Training:

• Work with Divisions to support:

• Customer onboarding and training related to remote connectivity solutions.
• Development of customer-facing resources, presentations, and training materials to enhance understanding and promote adoption.
• Collection and analysis of customer feedback to continually improve the product and customer experience.

Cross-Functional Collaboration:

• Work closely with IT, Biomed, legal, and other relevant departments to address cybersecurity and legal challenges associated with remote connectivity.
• Coordinate with customer-facing and technical support teams to ensure seamless integration and adoption of connectivity solutions within healthcare environments.

Regulatory and Compliance:

• Partner with divisional Regulatory and Compliance teams to ensure that all marketing and sales efforts meet industry standards, particularly for Class II and Class III medical devices.
• Partner with divisional Regulatory and Compliance teams to address cybersecurity and legal considerations in solution messaging, reassuring customers of data safety and regulatory compliance

Required qualifications:

• 7+ years of experience in product marketing, solution selling, or customer success management within the digital health, medical device, or healthcare IoT industry.
• Proven cross-functional collaboration skills, with demonstrated experience addressing legal, cybersecurity, and compliance requirements for connected medical solutions.
• Sales and field engagement experience with a focus on driving solution adoption through direct customer interaction and fieldwork.
• Technical and regulatory knowledge related to Class II and Class III medical devices, including familiarity with cybersecurity protocols and compliance standards.
• Excellent communication skills, both written and verbal, with the ability to present complex technical information clearly and persuasively to various audiences, from clinical staff to IT professionals.
• Bachelor’s degree in marketing, Business, Biomedical Engineering, or a related field (advanced degree preferred)

Preferred qualifications:

• Master’s degree in marketing, Business Administration, Biomedical Engineering, or a related field.
• Experience in digital health or IoT product management, especially with healthcare connectivity solutions.
• Project management skills, with the ability to manage multiple projects simultaneously and deliver results in a dynamic environment.
• Customer-centric mindset with a strong orientation toward customer satisfaction and successful product adoption.

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Strategic Planning and Execution:

• Lead the preparation of strategic and tactical plans for business units or regions, ensuring they are cohesive, consistent, and aligned with stakeholder objectives.
• Conduct comprehensive analyses to make strategically sound decisions considering market implications and competitive forces.
• Develop and communicate compelling business objectives under uncertainty and complexity.

Innovative Marketing Leadership:

• Review portfolios to identify areas for improvement, leading teams to evaluate problems, identify solutions, and present business cases to senior stakeholders.
• Drive discussions on innovative ideas and best practices across teams globally, fostering a culture of continuous improvement and innovation.
• Investigate emerging global initiatives, researching customer benefits and identifying disruptive innovations to suggest actionable solutions.

Channel Mix Optimization:

• Analyze and recommend optimal channel mix strategies to enhance customer engagement and experience.
• Integrate digital systems and traditional techniques to deliver seamless customer experiences.
• Lead the development of a vision for optimizing customer journeys across channels, based on evolving customer preferences and strategic goals.

Customer Insights and Value Proposition:

• Lead workshops and experience-sharing sessions on data collection, analysis, segmentation, and customer insights application.
• Champion innovative approaches to gathering and leveraging customer data to capture market share and improve cross-regional customer experiences.
• Develop and present differentiated value propositions for global initiatives, articulating the company’s unique value over competitors.
• Project and Resource Management:
• Establish governance processes for complex, cross-regional projects, ensuring effective stakeholder management and alignment.
• Sponsor projects requiring different implementation processes across geographies, managing master project plans and providing regular updates to steering committees.
• Coach project managers and teams on BSC’s Project Management Methodology and Change Management Model.

Business Partnership and Collaboration:

• Facilitate strategic relationship building across the organization and externally, promoting collaboration for optimal results.
• Influence key stakeholders without authority, focusing on mutually beneficial outcomes and building credibility.
• Encourage the organization to foster a global mindset, integrating regional complexities into strategic plans.

Additional Responsibilities:

• Design strategies to maximize the profitability of product lines by collaborating with assigned staff, conducting market research, and performing financial analyses.
• Determine clear and specific priorities for the development of new products/programs and product/program enhancements by defining customer needs and working with other internal functional groups.
• Contribute to the development of an annual departmental budget by forecasting future needs, utilizing previous year's budget, current objectives, and budget guidelines.
• Propose the allocation of resources to assist in managing products/programs' life cycle from concept through retirement by assessing needs and objectives.
• Evaluate promotional plans to ensure they are consistent with product line strategy and that the message is effectively conveyed.
• Evaluate strategies for product/program launches to ensure products are properly positioned and that brochures, sales sheets, training, and supporting materials will launch products successfully and stimulate sales.
• Develop recommendations on translating data collected on customer needs into engineering measures to evaluate product performance.
• Represent the company by visiting accounts to solicit feedback on company products and programs.
• Organize physician symposiums by working with assigned staff in commissioning doctors to participate and working with internal departments to promote and schedule events.

Required qualifications:

• Bachelor’s degree and at least 5 years of professional experience in medical device marketing.
• Minimum of 6 years' experience leading strategic marketing initiatives, with a focus on product management and customer insights.
• Proven experience in developing and executing strategic plans and innovative marketing strategies.
• Demonstrated ability to optimize channel mix and integrate digital systems for enhanced customer experiences.
• Experience in project and resource management, with a track record of managing complex, cross-regional projects.
• Ability to influence and build strategic relationships across the organization and externally.
• Willingness to travel up to 30% of the time.

Preferred qualifications:

• Higher education such as MBA, MPH, or MHA in health policy.
• Specific medical device experience, particularly in neuromodulation devices.
• Technical skills related to digital marketing, data analytics, and customer insight tools.
• Proven ability to influence without authority and foster a culture of innovation and continuous improvement.

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.