What You'll Be Doing:
Work with internal and external partners on the delivery of marketing and product initiatives to drive acquisition and spend growth
Leverage first-party data, partner data, and category intelligence to develop actionable insights to inform program strategy, product development, new card benefits, customer experience, and marketing
Lead performance reporting, analyze progress towards achieving program KPIs, identify risks and opportunities to plans, present updates to stakeholders, and develop executive updates
Manage relationships with key external partners, including the bank issuer and card network
Provide operational support including budget and forecast reconciliation, invoicing, customer service reporting, and escalation management
Continuously evaluate the success of the co-branded credit card, proactively recommending ways to improve the value to customers, Booking.com, and the bank partner
Define and manage the product roadmap of future features, and project manage the rollout of these initiatives
Maintain domain expertise of the co-brand space both inside and outside the OTA/travel industry, benchmarking Booking.com vs. key competitors and best-in-class brands
What You'll Bring:
Bachelor’s degree required; MBA or other advanced degree preferred
8+ years of complex program, product, or project management experience (preferably in a global organization) with domain experience in Loyalty, Credit Card, Financial Services, or Consulting preferred
Product Management or Partnerships experience a plus
Proven track record of independently leading high-complexity, cross-functional projects from end to end
Strong analytical skills, including independently using quantitative and qualitative data to drive decision making and priorities
Strong presentation skills, with the ability to tell a clear story with data and craft insights-informed recommendations
Demonstrates well-developed business acumen and an entrepreneurial mindset
Demonstrates a product-owner, protagonist mindset reflecting subject matter expertise
Solution-oriented, self-directed, detail-oriented, and resourceful with excellent organizational skills
Highly structured, results-driven, intellectually curious, and eager to make an impact
Able to function with minimal direction in an ambiguous, white-space, and constantly changing environment
Strong stakeholder management and communication skills, particularly towards high-level stakeholders including Senior Managers, Directors, and other business leaders
Able to influence and steer leadership, senior management, and groups, while driving a sense of urgency
Able to deconstruct a complex problem into actionable and easy to understand solutions
Strong interpersonal skills focused on collaboration. Able to build and maintain lasting relationships and connections with diverse teams, across the organization and outside the company
Able to work effectively in a global organization with stakeholders located across continents and time zones
What We'll Provide:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:
Medical, life, and disability insurance*
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
Industry leading product discounts for yourself, friends, and family
Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
Collaborative, friendly and diverse culture
Referral Program
This role will have a salary range of: $187,000 - $207,000
Additional Annual or Quarterly bonus potential (role dependent)
*Please note that while our philosophy is the same in every location, benefits may differ by office/country.
Should you require accommodation to meet the essential functions of this job, please let us know.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
