דרושים Cyberark Support Specialist ב-Bank Of America ב-United States, Jersey City

Job Description:

This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems.

Responsibilities:

• Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
• Mentors other team members and provides technical leadership
• Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
• Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly
• Provides release support when needed and manages engagement across audiences
• Provides full lifecycle management of the infrastructure and application environments
• Administer and support CyberArk Privileged Access Security Suite (Vault, CPM, PSM, PVWA)
• Monitor CyberArk platform health, availability, and performance, ensuring alignment with operational SLAs
• Troubleshoot and resolve credential vaulting, rotation, and integration issues
• Partner with infrastructure and application teams to enable secure access integrations
• Enforce compliance with internal security policies and external regulatory standards
• Provide Tier-2/3 support for CyberArk-related incidents and service requests
• Participate in audits, evidence gathering, and privileged access governance reporting
• Support change management, testing, and deployment of CyberArk updates and patches
• Create and maintain operational documentation, runbooks, and knowledge base articles

Required Qualifications:

• 3+ years of experience in CyberArk Privileged Access Management (PAM) administration and operations
• Strong hands-on expertise with CyberArk components (Vault, CPM, PSM, PVWA)
• Experience managing credentials across Windows, Linux/Unix, databases, middleware, and APIs
• Familiarity with identity and access management (IAM) principles and privileged access best practices
• Strong troubleshooting, problem-solving, and analytical skills
• Excellent communication and collaboration skills with cross-functional teams
• Ability to describe highly technical information in an understandable level to any audience

Desired Qualifications:

• CyberArk certifications (Defender, Sentry, Guardian)
• Experience with CyberArk Secrets Manager
• Scripting knowledge (PowerShell, Python, Bash) for automation and onboarding
• Experience with cloud platforms (AWS, Azure, GCP) and PAM integrations
• Familiarity with Active Directory, LDAP, and authentication mechanisms
• Exposure to SIEM tools (Splunk, QRadar, etc.) for monitoring privileged activity
• ITIL Foundation certification or knowledge of ITSM best practices

Skills:

• Innovative Thinking
• Production Support
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management

Job Description:

Job Description:

• Research, develop and implement investment solutions.
• Support new financial investment portfolio management functions through algorithm development and testing.
• Ongoing review and monitoring of enhanced overlay products and services.
• Collaboration across Product, Platform, Channel, CIO, Research and Control partners to deliver investment solutions.
• Oversight and maintenance of internal firm model portfolios and coordination of rebalance activities.
• Support of restrictions and replacement securities.

Required Qualifications:

• Must be intellectually curious and have strong critical thinking skills to solve complex problems.
• Should be able to multi-task, take ownership and deliver in a fast-paced environment.
• Requires good interpersonal skills and ability to collaborate and communicate effectively in groups.
• Requires good time management skills to deliver within project management deadlines.

Desired Qualifications:

• Bachelor’s Degree in Finance, Mathematics or Economics.
• Minimum 2-5 years of experience in a financial firm with some experience in investment products or investment management.
•Series 65 or pursuit of the CFA charter is a plus.
•Advanced Excel VBA skills and Python experience is favorable.
•Knowledge of tax efficient products or services is a plus.

Skills:

• Active Listening
• Attention to Detail
• Research
• Usability Testing
• Data Collection and Entry
• Issue Management
• Networking
• Project Management
• Reporting
• Agile Practices
• Process Design
• Recording/Organizing Information
• Technical Documentation
• Written Communications

High School Diploma / GED / Secondary School or equivalent

Job Description:

This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. The job supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications.

Responsibilities:

• Development and Maintenance of Data Center and Critical Facility Management Tools, including AIT Ownership, Risk Vulnerability remediation and mitigation, and CRQ (change request) creation and execution
• Annual Execution of Facility and Proximity Risk Assessments
• Annual Refresh of Hosting Locations Standards and Procedures
• Hosting Locations Governance and Quality Control
• Records Retention Management
• Data Center Risk Oversight Forum Presentations
• Yearly / Quarterly Attestations (SOX, SSAE18)
• Risk Action Step Leadership (SIAI / AIAI)
• Security Controls Quality Assurance and Reporting
• Schedule adherence for annual refresh of controls and documentation

Required Qualifications

Desired Qualifications:

• Bachelor's degree in Information Technology or related field

Skills:

• Innovative Thinking
• Production Support
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management

Job Description:

Job Description:
This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems.

Manages and maintains SQL Server databases, servers and related services in a production environment, ensuring data integrity, security, and availability.

This role involves daily operational tasks, performance monitoring and tuning, and implementing high-availability solutions like clustering, Always-On, and database mirroring.

Responsibilities:

• Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
• Mentors other team members and provides technical leadership
• Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
• Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly
• Provides release support when needed and manages engagement across audiences
• Provides full lifecycle management of the infrastructure and application environments

Required Qualifications:

• 5-10 years experience in Information Technology
• Experience in Production support in large scale installation of MSSQL 2016-2022.
• Always-On.
• Troubleshooting, Performance tuning, Replication, Encryption and certificates.

Desired Qualifications:

• Cohesity, NetBackup, Foglight, PowerShell, Linux, Redis

Skills:

• Innovative Thinking
• Production Support
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management

This job is responsible for the initial and elevated response to emergencies/critical incidents reported to the 24-hour command center. Key responsibilities include ensuring support and coordination between reporting parties and various teammates, law enforcement and vendors, and participating in various training support activities. Job expectations include identifying process improvements by relaying lessons learned and participating in complex projects to support quality assurance and process enhancements.

Responsibilities:

• Responds to inbound calls into SOACC Command Center

• Documents engagement reports pertaining to physical security incidents

• Monitors and responds to security system alerts

• Manages access to monitored facilities in line with standards

• Organizes and manages information flows between reporting parties and the incident management system, ensuring data integrity, confidentiality, and accessibilit

• Supports multiple specialty security teams, to include False Alarms/Permitting, ATM Security, Mastermind Site Programming, and Alarm or Video Programming

• Engages resources as appropriate during technology issues and outages

• Identifies process improvements across SOACC functions

• Participates in projects and initiatives related to the SOACC function

Required Qualifications:

• Knowledge of Security Protocols: Understanding of security protocols and emergency response procedures.

• Crisis Management: Experience in handling crisis situations calmly and effectively.

• Must be highly organized and can handle several tasks concurrently and prioritize work appropriately.

• Ability to work in a team environment is essential.

• Rapidly analyze complex alarm and incident information from systems used by SOACC and maintain proficient operational knowledge of these systems as technology advances.

• Ability to work flexible shift schedules.

• Ability to accurately identify issues, implement effective resolutions and/or make recommendations and appropriately elevate to senior management.

• The Operations specialist must be flexible, energetic, and willing to take ownership for work performed and decisions made during the course of duty.

• High degree of professionalism with a service-minded attitude

• Strong attention to detail

• Effective interpersonal, communication and writing skills

• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Typing speed – 45 wpm or better

• Ability to execute on approved business strategies with appropriate management support

• Must have a valid driver’s license

• Must be able work 2nd shift hours/schedule

Desired Qualifications:

• Associate’s degree in Criminal Justice, an IT related field or equivalent work experience

• Experiences working in a Global Security Command Center

Skills:

• Active Listening

• Adaptability

• Attention to Detail

• Crisis Management

• Critical Thinking

• Decision Making

• Prioritization

• Problem Solving

• Collaboration

• Customer and Client Focus

• Issue Management

• Written Communications

• Oral Communication

• Emotional Intelligence

• Due Diligence

High School Diploma / GED / Secondary School or equivalent

Job Responsibilities:

• Overseeing all corporate action events
• Managing the MAA manager portal
• Trade creation and routing
• Liaison between Portfolio Manager's and Traders
• Fiduciary responsibility of striving for best execution on all transactions
• Gathering and disseminating market intelligence to appropriate parties
• Continuously interact with equity traders to promote collaboration and market awareness
• Managing and enhancing relationships with business partners across the firm
• Monitoring/managing intraday risk

Required Qualifications:

• Effective communication skills
• Work well under pressure
• Strong analytical skills
• Passion for investing
• Intellectually curious and strategic thinker
• Team player with strong multi-tasking and problem solving skills

Desired Qualifications:

• 2-5 years of relevant work experience
• Bachelor's Degree

Skills:

• Active Listening
• Administrative Services
• Attention to Detail
• Research
• Usability Testing
• Data Collection and Entry
• Issue Management
• Networking
• Project Management
• Reporting
• Agile Practices
• Process Design
• Recording/Organizing Information
• Technical Documentation
• Written Communications

High School Diploma / GED / Secondary School or equivalent

Job Description:

Job Description:
Managed Account Advisors (MAA) Client Advocate is dedicated to providing Financial Advisors a comprehensive solution to specific client unique requests. To accomplish this level of premier service our team requires an ambitious mind-set and a talent for outside-the-box thinking in order to determine how we can help satisfy the client’s and the Financial Advisor’s requests. The Client Advocate must possess excellent communication skills to ascertain the intent behind the phone engagement they’ve received, and then utilize their operational experience to ensure that all necessary parties (Financial Advisors, Discretionary Managers, various internal partners) have the information they need to complete the required tasks without creating any errors or adding unnecessary steps/time to the process.

• Act in a field-facing capacity as a representative of Managed Account Advisors
• Field inbound calls or respond to emails from Financial Advisors, Wealth Management Specialists, Client Relationship Managers, etc. and provide guidance around how they can accommodate their client’s request
• Process unique requests which require deviation from standard procedures
• Research inquiries from branches and provide detailed explanations for trading activity within client accounts
• Ensure the caller’s interaction with MAA is as efficient as possible by taking ownership of their inquiry or request from start to finish

Skills:

• 2-5+ years investment industry experience preferred
• Service support minded professional
• Trade experience
• Strong interpersonal, verbal, and written communication skills
• Ability to work independently or to coordinate with multiple teams
• Outstanding attention to detail
• Expert with Microsoft office suite of applications (Required)
• Bachelors Degree (Required )

• Active Listening
• Administrative Services
• Attention to Detail
• Research
• Usability Testing
• Data Collection and Entry
• Issue Management
• Networking
• Project Management
• Reporting
• Agile Practices
• Process Design
• Recording/Organizing Information
• Technical Documentation
• Written Communications

Bachelors Degree