דרושים Sr Relationship Manager Global Commercial Banking ב-Bank Of America ב-United States, Chicago

Job Description:

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence

• Builds relationships with clients to meet financial needs

• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

• Grows business knowledge and network by partnering with experts in small business, lending, and investments

• Manages financial center traffic, appointments, and outbound calls effectively

• Drives the client experience

• Manages cash responsibilities

Required Qualifications:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

• Collaborates effectively to get things done, building and nurturing strong relationships.

• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.

• Is confident in identifying solutions for new and existing clients based on their needs.

• Communicates effectively and confidently, and is comfortable engaging all clients.

• Has the ability to learn and adapt to new information and technology platforms.

• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

• Applies strong critical thinking and problem-solving skills to meet clients’ needs.

• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

• Efficiently manages time and capacity.

• Focuses on results, while acting in the best interest of the client.

• Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

• Experience in financial services and knowledge of financial services industry, products and solutions.

• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

• Six months of cash handling experience.

• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​

• Adaptability

• Business Acumen

• Customer and Client Focus

• Oral Communications

• Problem Solving

• Account Management

• Client Experience Branding

• Client Management

• Client Solutions Advisory

• Relationship Building

• Business Development

• Pipeline Management

• Prospecting

• Referral Identification

• Referral Management

Minimum Education Requirement:

• High School Diploma / GED / Secondary School or equivalent

Job Description:

Job Description:

This job is responsible for conducting quantitative analytics and complex modeling projects for specific business units or risk types. Key responsibilities include leading the development of new models, analytic processes, or system approaches, creating technical documentation for related activities, and working with Technology staff in the design of systems to run models developed. Job expectations may include the ability to influence strategic direction, as well as develop tactical plans.

Responsibilities:

• Leads the development of AML models to support business requirements and the enterprise's risk appetite collaborating with the Technology, Global Financial Crimes, and Model Risk Management teams

• Leads the planning related to setting quantitative work priorities in line with the bank’s overall strategy and prioritization

• Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on model development/validation

• Maintains and provides oversight of model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite

• Leads and provides methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches of development/validation projects and identify areas of potential risk

• Works closely with model stakeholders and senior management with regard to communication of submission and validation outcomes

• Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches

Skills:

• Critical Thinking

• Quantitative Development

• Risk Analytics

• Risk Modeling

• Technical Documentation

• Adaptability

• Collaboration

• Problem Solving

• Risk Management

• Test Engineering

• Data Modeling

• Data and Trend Analysis

• Process Performance Measurement

• Research

• Written Communications

Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, GRA and EIT drive innovation, process improvement and automation.

As a part of Global Risk Analytics, Global Financial Crimes Modeling and Analytics is responsible for enterprise-wide financial crime model development and implementation, ongoing performance monitoring and optimization, data usage, and research and development utilizing advanced analytical tools and systems. The Global Financial Crimes Modeling and Analytics team is made up of nine sub-teams:

7) Research and Development is responsible for future thinking concepts, innovation coordination, tools and technique assessment, artificial intelligence oversight, and vendor assessment oversight.

Overview of Role:

• Responsible for independently conducting quantitative analytics and modeling projects.

• Responsible for developing new models, analytic processes or systems approaches.

• Creates documentation for all activities and works with Technology staff in design of any system to run models developed.

• Supports the planning related to setting quantitative work priorities in line with the bank’s overall strategy and prioritization

• Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on model development/validation

• Supports model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite

• Supports the methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches of development/validation projects and identify areas of potential risk

• Works closely with model stakeholders and senior management with regard to communication of submission and validation outcomes

• Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches

Qualifications:

• Ability to work in a large, complex organization, and influence various stakeholders and partners

• Self-starter; Initiates work independently, before being asked

• Strong team player able to seamlessly transition between contributing individually and collaborating on team projects; Understands that individual actions may require input from manager or peers; Knows when to include others

• Strong communication skills and ability to effectively communicate quantitative topics to technical and non-technical audiences

• Effectively creates a compelling story using data; Able to make recommendations and articulate conclusions supported by data

• Effectively presents findings, data, and conclusions to influence senior leaders

• Ability to work in a highly controlled and audited environment

• Effective at prioritization, and time and project management

• Strong Programming skills e.g. Python, SAS, SQL, or other languages

• Strong analytical and problem-solving skills

Required Education and Work Experience:

• Master’s degree in related field or equivalent work experience

• 3+ years (2+ years with a PhD) of experience in model development, statistical work, data analytics or quantitative research

• 5+ years of leadership and/or management experience

Responsibilities

Reviews construction draw packages, identifies and helps resolve construction and title issues, keeps accurate records of detailed construction loan budgets and all sources of funds, including loan funds and non-loan sources of funds, and ensures loans are in balance all with some supervision Serves as a point of contact for assigned clients on all loan related servicing matters for moderately complex to complex deals which may include syndicated loans and delivers a high level of service to lenders, investors, borrowers, vendors, and Lines of Business while ensuring compliance with servicing agreements, government regulations, and the bank's policies with minimal supervision Coordinates fundings with Fulfillment and Assignment Desks as needed and ensures communications are timely and accurate Performs payoff quotes and related calculations including prepayment calculations Assists Loan Administrators with their primary responsibilities and helps managers in directing workflow and performing quality assurance activities.

Required Qualifications:

Has two or more years previous commercial real estate loan administration experience Familiarity with commercial credit or commercial loan terminology Experience with reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments Highly organized, proactive, and able to plan, prioritize and manage deliverables Strong written and verbal communication skills; able to target messaging to different audiences Effective problem-solving skills Proficient computer skills, including Windows, Excel, Word, and Outlook Can work independently while balancing early escalation to ensure seamless closing Adapts well to a quickly evolving environment.

Finance, accounting, or mathematical background Experience with LoanIQ, ACBS, or similar booking platform Funding experience payments/advances to commercial loan clients Bachelor’s degree or equivalent loan administration experience Monitors, research and instructs payment processing for borrower payments, disbursements, and fees and collects appropriate fees due from the lender or servicer Maintains past due principal, interest, and fees as well as reconciliation exceptions within acceptable levels

Problem Solving

Recording/Organizing Information

Relationship Building

Data Collection and Entry Financial Analysis

Oral Communications

Written Communications

Data Management

Legal Structures and Legal Forms

Regulatory Compliance Result Orientation

High School Diploma / GED / Secondary School or equivalent

Job Description:

Job Description:

This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.

Responsibilities:

• Operates as a back up financial center leader within a market

• Manages client traffic, engaging and appropriately routing clients, and fostering client retention

• Manages business results through formalized management routines and coaching

• Creates a world class client experience environment

• Manages market-level initiative prescribed by market leaders

• Drives operational excellence

Required Qualifications:

• 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team

• Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals

• Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction

• Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability

• Proven record of balancing risk and making sound decisions while achieving business goals

• Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service

• Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results

• Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills

• Proficiency in computer skills and professional programs (for example, Microsoft Office)

• Availability to work weekends and/or extended hours as required to run the business

• Must be able to travel to any financial center within the defined market

Desired Qualifications:

• 1+ years management experience including hiring, coaching, and developing direct reports

• Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality

• Bachelor’s Degree in related field

• Bilingual (fluent verbal and written)

• Customer Service Management

• Performance Management

• Coaching

• Customer and Client Focus

• Talent Development

• Risk Management

• Sales Performance Management

• Business Operations Management

• Recruiting

• Result Orientation

• Referral Management

• Leadership Development

• Inclusive Leadership

• Prioritization

• Problem Solving

Minimum Education Requirement:

• High School Diploma / GED / Secondary School or equivalent

Job Description:

This job is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities include serving as the primary point of contact or trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates, and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify business development, cross-selling opportunities for new and existing clients as well as focusing on overall client satisfaction.

Responsibilities:

• Manages an extensive portfolio of HENPF clients and prospects with annual revenues of $50 million and above to help companies save, borrow, and invest for their current and future needs
• Acquires, deepens, and maintains profitable client relationships through sales, prospecting, and enhancing existing relationships
• Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
• Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects
• Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues
• Coaches and mentors peers, while utilizing leadership skills
• Adapts to changes in sales practices and broader market and industry conditions as needed

Skills:

• Client Management
• Client Solutions Advisory
• Prospecting
• Relationship Building
• Risk Management
• Financial Analysis
• Leadership Development
• Project Management
• Referral Identification
• Sales Performance Management
• Business Development
• Client Experience Branding
• Continuous Improvement
• Data and Trend Analysis
• Pipeline Management
• Intellectual Curiosity

Required Qualifications:

• 10+ years’ experience in broad based commercial lending/corporate finance/relationship management experience
• Demonstrates management capability of an extensive portfolio of Healthcare, Education and NFP clients with revenues greater than $50 million.
• Proven track record of prospecting new business, enhancing existing relationships and closing profitable transactions.
• Professional proven sales skills and experience, including planning, execution and follow up of client meetings.
• Strong corporate finance, capital markets and accounting acumen.
• Financial modeling experience and the completion of a formal credit training preferred.
• Outstanding oral and written communication skills.
• Demonstrated leadership ability.
• Capable of organizing, facilitating, leading and negotiating with a team of bank associates to solve client problems.
• Securities Industry Essentials (SIE), Series 7 & 63(Must obtain SIE, series 7 & 63 license within 180 days of start date)

Desired Skills:

• Undergraduate degree in related field or equivalent work experience. MBA desirable.
• Existing knowledge of the market preferred.
• Active member/participation in local community organizations.
• Highly desirable to have active networking contacts and Centers of Influence established in market.
• Desire to work in a specialty team with an interest in Healthcare, Education & NFP institutions.

Responsibilities:

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk

• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews

• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time

• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities

• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals

• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment

• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

Required Qualifications:

• Proven success in consultative sales in financial services or in business-to-business sales

• Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers

• Is passionate about outside sales and enjoys spending time prospecting

• Wants to enhance existing relationships and exceed sales goals

• Can analyze financial conditions of clients and industry trends

• Can understand and interpret financial statements and cash flow analysis

• Has excellent communication skills and demonstrated leadership ability

• Enjoys partnering and negotiating with a team of bank employees to solve client issues

• Demonstrated management of a client portfolio with focus on relationship development and deepening

• Thorough knowledge of small business financial products and services

• Familiarity with CRM platforms and other banking systems

Desired Qualifications:

• Community leadership

• Strong computer skills with an ability to multitask in a demanding environment

• Undergraduate degree in business, finance or economics preferred or seven years relevant work experience

Skills:

• Client Experience Branding

• Client Management

• Client Solutions Advisory

• Customer and Client Focus

• Pipeline Management

• Credit Documentation Requirements

• Financial Analysis

• Oral Communications

• Prioritization

• Written Communications

• Coaching

• Interpret Relevant Laws, Rules, and Regulations

• Prospecting

• Risk Management

Minimum Education Requirement:

High School Diploma/GED or equivalent work experience

Job Description:

The Information Security Officer will be a member of the Business Information Security Officer's (BISO) organization and work closely with the line of business Front Line Units (FLU) / CIO executives. In this role, you will be supporting a group/team to develop a deep understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls.Scale/Scope
• Contribute to the ongoing information security initiatives and improvements development, implementation and maintenance of information security for FLU/Ops
• Serves as an Information Security subject matter expert and participates in the development, implementation and maintenance of information security for FLU/Ops
• Aligned to Fraud Authentication , Financial Center, and Automated Teller Machines channel segments to drive a security strategy and to ensure appropriate security by design requirements execution
• Provides guidance and advocacy regarding the prioritization of investments that impact information security
• Advises management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs
• Monitors information security trends internal and external to the bank and keeps leadership informed
• Manages quality control and reporting
• Ensures compliance with policies and lawsRequired Skills
• Information Security & Technology professional with 10+ years’ experience
• 7+ years of risk management experience with proven ability to effectively apply risk principles to challenging business situations
• Subject matter expertise in application security, vulnerability testing and development of risk appetite
• Experience evaluating cyber security controls and providing guidance for platform or distributed computing platforms (Cloud, PaaS)
• Experience evaluating third party information security control and providing guidance to reduce risk on identify observations
• Experience with information security for No SQL, Big Data , and unstructured data stores (Cassandra, Hadoop, and /or Teradata)
• Knowledge in Windows, Midrange and Mainframe Platforms with emphasis on security application security controls
• Exceptional executive presentation and communication skills
• Excellent influencing and problem resolution skills
• Advises LOB management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs
• Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
• Strong leadership skills and qualities which enable you to work with peers and various levels of managementDesired Skills:
• Bachelors and/or Master’s degree in Computer Science, Information Technology or related field
• Experience working on cloud control assessment in Microsoft Azure, Amazon Web Services and Google Cloud Platform environments

Risk Management
• Drives GIS/FLU/Ops risk deliverables
• Collaborates with risk partners on info security critical priorities
• Participates in senior FLU/Ops specific Risk Management & Business Continuity Routines
• Identifies and measures global information security (GIS) controls on most critical business processes or channelsLeadership/Strategy
• Ability to build strong Partner relationships with peer technology groups and supported FLU/Ops
• Supports the triage process with the client and helps them understand the GIS support structure
• Drives required risk culture and partnership with peer technology teams and supported FLU/Ops
• Participates in key operating routines to drive information security risk strategy