דרושים Ops Sr Analyst Markets - Year ב-Bank Of America ב-United States, Chicago

Job Description:

The Information Security Officer will be a member of the Business Information Security Officer's (BISO) organization and work closely with the line of business Front Line Units (FLU) / CIO executives. In this role, you will be supporting a group/team to develop a deep understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls.Scale/Scope
• Contribute to the ongoing information security initiatives and improvements development, implementation and maintenance of information security for FLU/Ops
• Serves as an Information Security subject matter expert and participates in the development, implementation and maintenance of information security for FLU/Ops
• Aligned to Fraud Authentication , Financial Center, and Automated Teller Machines channel segments to drive a security strategy and to ensure appropriate security by design requirements execution
• Provides guidance and advocacy regarding the prioritization of investments that impact information security
• Advises management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs
• Monitors information security trends internal and external to the bank and keeps leadership informed
• Manages quality control and reporting
• Ensures compliance with policies and lawsRequired Skills
• Information Security & Technology professional with 10+ years’ experience
• 7+ years of risk management experience with proven ability to effectively apply risk principles to challenging business situations
• Subject matter expertise in application security, vulnerability testing and development of risk appetite
• Experience evaluating cyber security controls and providing guidance for platform or distributed computing platforms (Cloud, PaaS)
• Experience evaluating third party information security control and providing guidance to reduce risk on identify observations
• Experience with information security for No SQL, Big Data , and unstructured data stores (Cassandra, Hadoop, and /or Teradata)
• Knowledge in Windows, Midrange and Mainframe Platforms with emphasis on security application security controls
• Exceptional executive presentation and communication skills
• Excellent influencing and problem resolution skills
• Advises LOB management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs
• Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
• Strong leadership skills and qualities which enable you to work with peers and various levels of managementDesired Skills:
• Bachelors and/or Master’s degree in Computer Science, Information Technology or related field
• Experience working on cloud control assessment in Microsoft Azure, Amazon Web Services and Google Cloud Platform environments

Risk Management
• Drives GIS/FLU/Ops risk deliverables
• Collaborates with risk partners on info security critical priorities
• Participates in senior FLU/Ops specific Risk Management & Business Continuity Routines
• Identifies and measures global information security (GIS) controls on most critical business processes or channelsLeadership/Strategy
• Ability to build strong Partner relationships with peer technology groups and supported FLU/Ops
• Supports the triage process with the client and helps them understand the GIS support structure
• Drives required risk culture and partnership with peer technology teams and supported FLU/Ops
• Participates in key operating routines to drive information security risk strategy

** On call and weekend rotation required**

Responsibilities include but are not limited to:

Crisis and Event Response
• Serve in a critical response role during crisis events, coordinating efforts to mitigate impact and facilitate recovery.
• Responsible for the continuous improvement, development and execution of crisis response plans, ensuring alignment with organizational business continuity strategies.
• Coordinate with cross-functional teams to prepare for and respond to incidents, including cyber threats, natural disasters, and other emergencies.

Documentation and Reporting
• Maintain up-to-date documentation of operational event response plans, procedures, protocols, and incident reports.
• Provide regular updates to senior management on the status of related business continuity initiatives and response activities.

Continuous Improvement
• Stay informed about industry best practices, regulatory requirements, and emerging threats related to business continuity and cybersecurity.
• Identify opportunities for process improvement and contribute to the enhancement of the organization's resilience capabilities.
• Lead or participate in Project Management activities

Required Qualifications
• 3+ years of experience in crisis management, or a related role, preferably within the cybersecurity sector.
• Strong analytical skills and the ability to assess complex situations and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders
• Experience with risk management frameworks and methodologies
• Knowledge of disaster recovery planning and execution, including IT disaster recovery strategies.
• Understanding of cybersecurity principles, threats, and vulnerabilities that may impact business operations.
• Ability to analyze complex situations, identify vulnerabilities, and develop effective solutions.
• Strong problem-solving skills to address challenges and make informed decisions during event/crisis

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

Responsibilities:

• Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines

• Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.

• Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements

• Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met

• Ensure all jurisdictional regulatory requirements related to KYC are adhered to

• Support business with KYC related queries and requests

• Participate in remediation, internal/external Audits (where applicable)

• Maintains accuracy of client portfolio using internal and external comparison tools

• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling

• Explores methods to enhance processes, further reduce risks, and boost client experience

• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting

• Escalates potential risks and exposures to manager in a timely manner

• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Job Requirements:

• 2+ years of financial services experience

• Excellent verbal and written communications skills

• Documented experience performing in a process-oriented production environment that changes periodically

• Familiar with MS Office Suite(Excel/Word/Outlook/Access)

• Work in a team environment

• Organize work, prioritize tasks and handle multiple assignments simultaneously

• Successfully meet tight deadlines while ensuring data accuracy and integrity

• Work and execute with minimal supervision or remote management

Skills:

• Attention to Detail

• Critical Thinking

• Data Collection and Entry

• Recording/Organizing Information

• Research

• Fraud Management

• Interpret Relevant Laws, Rules, and Regulations

• Problem Solving

• Quality Assurance

• Risk Management

• Adaptability

• Customer and Client Focus

• Prioritization

• Result Orientation

• Written Communications

• Leads cybersecurity risk assessments of Generative AI use cases, including assessment of the inherent risk and control effectiveness
• Guides business leaders and technology organizations on initiatives requiring Global Information Security engagement and/or manage problem resolution on cyber security related issues
• Serves as a common risk control partner to identify emerging security risks in the portfolio
• Drives adherence and appropriate risk tolerance levels, operating in accordance with the information security policies defined to protect against threats to data confidentiality, integrity, and availability
• Promotes awareness of current and emerging cybersecurity threats and advise on potential information security exposure
• Facilitates risk reviews across logical and physical boundaries to identify gaps and recommend secure designs
• Interprets the information security requirements outlined in policy, standards and procedures as well as reinforces requirements through education and awareness
• Leads as a "security ambassador" to help business leaders drive strategic and innovative risk mitigation priorities and navigate the Global Information Security organization

• 8+ years of experience in cybersecurity, with at least 2 years focused on cyber assessment of Artificial Intelligence or Machine Learning systems
• A deep understanding of Generative AI/Large Language Models and assessment frameworks including MITRE ATLAS, OWASP Top 10 for LLM and GenAI, and NIST AI RMF
• In-depth knowledge of cybersecurity threats, controls and technologies, with a deep understanding/experience with software developer experiences to bridge the gap between the theoretical and practical application
• Ability to apply knowledge of internal and external information vulnerabilities to evaluate the degree of threat to an information system and answer tactical questions about current operations, predict future behavior or recommend appropriate mitigation countermeasures
• Ability to manage and design controls that may contribute to a remediation plan developed to address policy, technology, environmental, and/or operational gaps
• Ability to bring multiple stakeholders together, including senior business and technology leaders, and cut to the heart of issues to reach consensus
• Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
• Bias for action and a commitment to build partnerships in a dynamic risk & threat driven environment
• Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical parties
• Ability to identify, measure, monitor, and control risk as part of daily business activities, with a focus on specific risk types (e.g., Strategic, Credit, Market, Liquidity, Operational, Compliance, Reputational)
• Ability to design, architect, analyze, support, and secure cloud-based workloads
• Excellent communication, influencing and facilitation skills

Job Description:

Job Description:
Typically has 7+ years workout/corporate loan experience. Reports to the credit products head - special assets or the international special assets regional manager. Primary market contact for both internal and external communications. May have managerial responsibility for all levels of credit products special assets associates in assigned market. Experience includes knowledge of bankruptcy law, workout strategies, and commercial credit analysis, structuring and market dynamics. Has corporate special assets credit approval authority and, may become directly involved in workoutstrategies/negotiations.May have international responsibilities and therefore require familiarity with a multitude of different banking and legal systems, as well as senior level bankers and governmental agencies. Lead workout negotiations on agented deals where the bank is lead agent.

The Special Assets Group (SAG) Corp/Comm Senior Portfolio Officer is responsible for managing a portfolio of problem commercial credit exposures, with an emphasis on the most complex and high-risk credits. The role is central to protecting the bank’s interests by developing and executing effective workout and resolution strategies focused on reducing the volatility and severity of losses and, when possible and appropriate, to maximize revenue and growth opportunities through rehabilitation and retention of existing client relationships.

Responsibilities:

• Manage a portfolio of high-risk/criticized or distressed commercial loans.
• Develop and execute workout and resolution strategies tailored to each credit situation.
• Serve as the primary contact for all loan-related communications, including borrowers, bank participants, legal counsel, and internal/external stakeholders.
• Monitor borrower performance, financial condition, and covenant compliance to ensure timely risk rating adjustments and proactive issue identification.
• Prepare credit approval documents, justify recommended strategies, and present to senior leadership for decisioning.
• Support asset quality forecasting and reporting efforts.
• Ensure compliance with internal credit policies and applicable regulatory requirements.
• Collaborate with LOB partners, legal teams, and external bank groups to drive resolution outcomes.
• Coach and mentor junior associates on the team to help develop credit and corporate workout skills.

Required Qualifications:

• Minimum of 7+ years of experience in corporate workout, credit restructuring, or related risk management experience.
• Strong credit analysis and underwriting skills, including risk rating, structuring, and covenant assessment.
•Analytical/technicalskills, including financial accounting, modeling and loan structuring
• Strong communication skills; ability to communicate vertically, horizontally, and externally
• Industry knowledge across multiple sectors

Desired Qualifications:

• Knowledge of Business Law, a legal aptitude, strong knowledge of contracts, and knowledge of bankruptcy law
• Ability to work independently on complex transactions while exercising sound credit judgment
• Knowledge of ancillary banking products such as treasury services, derivatives, commercial cards, and deposits
• Strong Knowledge of Commercial Loan Documentation
• Knowledge of Commercial Credit Structure
• Ability for problem solving / critical / creative thinking / mental flexibility
• Strong Negotiation Skills
• Ability to think strategically, with an eye for detail

Skills:

• Adaptability
• Collection Management
• Critical Thinking
• Problem Solving
• Risk Management
• Credit and Risk Assessment
• Decision Making
• Financial Analysis
• Legal Structures and Legal Forms
• Underwriting
• Client Management
• Loan Structuring
• Negotiation
• Oral Communications
• Written Communications

Job Description:

EET EEDS Senior Language Engineer will be responsible for building and maintaining machine learning models to identify end user intent for a multi-channel Virtual Assistant.

• Design & drive the intent architecture for all of Erica for Employees across 5 domains.
• Work within the framework of a vendor based Virtual Assistant (Amelia).
• Manage the ongoing model governance for E4E’s web and voice models per MRM guidelines.
• Primary contact for MRM team and Erica for Employees.
• Lead the Gen AI POC and accountable for getting production approval and use case in production Q4 2025.
• Lead a team of 7 contactors/FTEs.
• Test, validate, and determine if we replace Microsoft Azure’s ASR with Soundhound’s ASR.
• Understand the intent portfolio for NLU across domains (e.g., technology, human resources) and how it maps to conversation design for web, mobile, and voice channels.
• Identify and build appropriate datasets to train and test machine learning models for intent classification and speech recognition.
• Develop tools and telemetry that can measure/monitor accuracy and performance and update the models accordingly throughout development lifecycle.
• Develop disambiguating and error handling strategies as the virtual assistant scales.
• Monitor conversations in the application to identify underperforming content and develop solutions to improve the performance.
• Collaborate with data scientists, product owners, UX researchers, and engineers to build out the “brain” of the virtual assistant.
Required Qualifications:

• Experience with conversational interfaces and natural language processing.
• Experience training machine learning algorithms for data classification and/or speech recognition.
• Experience improving intent recognition of a data classification model.
• Experience with python.
• Unique skillset in computational linguistics and technical experience.
• Familiarity with LLMs.
• Familiarity with using version control technologies such as git, svn, or JIRA.
• Experience in DevOps and Agile methodology.
• Strong analytical and troubleshooting skills.

Skills:

• Automation
• Influence
• Result Orientation
• Stakeholder Management
• Technical Strategy Development
• Application Development
• Architecture
• Business Acumen
• Risk Management
• Solution Design
• Agile Practices
• Analytical Thinking
• Collaboration
• Data Management
• Solution Delivery Process

Job Description:

This job is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities include serving as the primary point of contact or trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates, and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify business development, cross-selling opportunities for new and existing clients as well as focusing on overall client satisfaction.

Responsibilities:

• Manages an extensive portfolio of HENPF clients and prospects with annual revenues of $50 million and above to help companies save, borrow, and invest for their current and future needs
• Acquires, deepens, and maintains profitable client relationships through sales, prospecting, and enhancing existing relationships
• Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
• Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects
• Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues
• Coaches and mentors peers, while utilizing leadership skills
• Adapts to changes in sales practices and broader market and industry conditions as needed

Skills:

• Client Management
• Client Solutions Advisory
• Prospecting
• Relationship Building
• Risk Management
• Financial Analysis
• Leadership Development
• Project Management
• Referral Identification
• Sales Performance Management
• Business Development
• Client Experience Branding
• Continuous Improvement
• Data and Trend Analysis
• Pipeline Management
• Intellectual Curiosity

Required Qualifications:

• 10+ years’ experience in broad based commercial lending/corporate finance/relationship management experience
• Demonstrates management capability of an extensive portfolio of Healthcare, Education and NFP clients with revenues greater than $50 million.
• Proven track record of prospecting new business, enhancing existing relationships and closing profitable transactions.
• Professional proven sales skills and experience, including planning, execution and follow up of client meetings.
• Strong corporate finance, capital markets and accounting acumen.
• Financial modeling experience and the completion of a formal credit training preferred.
• Outstanding oral and written communication skills.
• Demonstrated leadership ability.
• Capable of organizing, facilitating, leading and negotiating with a team of bank associates to solve client problems.
• Securities Industry Essentials (SIE), Series 7 & 63(Must obtain SIE, series 7 & 63 license within 180 days of start date)

Desired Skills:

• Undergraduate degree in related field or equivalent work experience. MBA desirable.
• Existing knowledge of the market preferred.
• Active member/participation in local community organizations.
• Highly desirable to have active networking contacts and Centers of Influence established in market.
• Desire to work in a specialty team with an interest in Healthcare, Education & NFP institutions.