דרושים Operations Senior Analyst - Aml Refresh ב-Bank Of America ב-United States, Charlotte

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

LOB Description:

Senior point of contact for AMRS based clients for fixed income trades processing related queries. Primary responsibility will be confirmation, allocation, and settlement of US Fixed Income products. Applicant must be on hand to offer premium client service and manage the relationships between our clients and fixed income trading desks. Up to date industry knowledge on key initiatives and developments within the fixed income market is essential. Additionally, the candidate will be responsible for:

• Resolution and escalation of matched and unmatched fixed income trades for AMRS settling in domestic markets.
• Timely response to client queries regarding the confirmation, allocation and settlement of their trades.
• Liaising with other internal departments to ensure timely settlement of client trades.
• Involvement in ad hoc projects for new processes or industry initiatives.
• Keeping up to date client contacts and maintaining current client relationships.
• Open and maintain client accounts as needed to ensure timely allocation and settlement of fixed income transactions.
  

Responsibilities:

• Maintains accuracy of client portfolio using internal and external comparison tools
• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
• Explores methods to enhance processes, further reduce risks, and boost client experience
• Partners with colleagues on the trade and sales support teams, as well as external agents
• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalates potential risks and exposures to manager in a timely manner
• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Required Qualifications:

• 1-3 years of client servicing experience
• 1-3 years of capital markets experience
• Must be client focused with proven track record of excellent communications and interpersonal skills.
• Ability to successfully navigate a complex global markets processing structure.
• Must be self-motivated and able to work independently or as part of team.
• Must be able to operate successfully in a fast paced environment and manage competing priorities.
• Must be ready to train new hires when called upon.

Desired Qualifications:

• Previous experience in a client facing role.
• Fixed Income industry knowledge
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Description Summary:

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

CFO Data Management (CFO DM) supports other CFO Function’s needs and use cases (e.g., management and regulatory reporting). This role will be responsible for Counterparty Data within a larger data environment. Counterparty refers to the clients and other parties associated with Bank of America’s transactions. Counterparty classification is a key element in many reports.

Responsibilities:

• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set.

• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship.

• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform.

• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform.

• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents.

Additional Responsibilities:

• Provide Subject Matter Expertise for Counterparty data attributes.

• Control Data consumed by CFO, including investigating and developing remediation plans for data quality issues.

• Interface with business partners on their data needs, requirements for new data requests, track and prioritize changes.

• Assist team with data analysis and ensure quality of outputs.

• Create SQL scripts and conduct user acceptance testing on new data requests.

• Collaborate across stakeholders including business reporting, product-specific data stewards, tech partners, upstream data providers/data management, and risk/compliance.

• Identify, review, and evaluate potential upstream systems to determine data sourcing strategy.

• Follow the proper risk disciplines and proactively escalate as needed.

• Adhere to Enterprise Data Management Standards and Risk Data Aggregation requirements.

Required Qualifications:

• Minimum 5 years’ of experience with data analysis within the financial industry and/or highly regulated environments

• Capacity to handle multiple tasks and work in a flexible environment.

• Ability to think and act independently, detailed oriented and organized.

• Strong communication skills and the ability to build relationships across a matrixed organization.

Desired Qualifications:

• Bachelor’s degree.

• Bank of America, Regulatory Reporting experience a plus, including applicable Bank of America platforms (e.g. WCC, CED, CESIUM, PRDS).

• Experience with Agile methodology.

• Knowledge of emerging technologies (e.g. Alteryx, artificial intelligence from a data validation/profiling perspective, etc.).

• Exposure to AML/KYC processes.

• Familiarity with transactional databases.

• Analytics experience with SQL.

• Data Management experience.

• Excellent written and verbal communication skills.

• Proficiency with Alteryx, Tableau, and SQL programming language.

• Knowledge and prior experience with Regulatory Reporting.

Skills:

• Data Collection and Entry

• Data Management

• Data Modeling

• Issue Management

• Policies, Procedures, and Guidelines Management

• Analytical Thinking

• Collaboration

• Data Governance

• Data Quality Management

• Data and Trend Analysis

• Business Acumen

• Controls Management

• Production Support

• Regulatory Compliance

• Solution Design

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects
• Perform sanctions reviews on a variety of different Transactions
• Ensure compliance with regulators such as OFAC (Office of Foreign Assets Control)
• Monitor queue volumes and priorities
• Communicate with different Lines of Business to retrieve information or advise of adverse decisions

Required Qualifications:

• 2+ year experience in Operations or Compliance
• Experience & knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with wires and/or ACH experience
• Experience in client due diligence and KYC
• Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
• Analytical and detail oriented.
• Ability to work under pressure, meet deadlines and navigate change
• Ability to work independently, as well as, within a team.
• Strong risk framework and approach.
• Ability to prioritize, use own initiative and be flexible
• Good oral and written communications skills.
• PC proficiency and excellent Keyboarding/Typing skills.
• Overtime as required

Desired Qualifications:

• Experience in Global Banking & Markets business process
• Knowledge of Excel, Word, Outlook
• Team player attitude, enthusiasm and commitment
• Monitor work flow and team progress, provide feedback to manager/team
• Monitor escalations received from Lines of business and response in timely manner
• Coordinate with other sites/regions to ensure daily SSCOE goals are met
• Provide training to new hires and up skill training to existing associates
• Ensure existing training is updated appropriate to adjust for changes in environment over time

Skills:

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Responsibilities

• Capture and translate business requirements into infrastructure and system design for specific implementations.

• Provide consulting services to Core Technology Infrastructure line of business and technical partners.

• Execute procedures reliably and escalate appropriately to solve incidents quickly.

• Support change implementations and proactively identify potential issues resulting from the changes.

• Perform access and physical provisioning /deprovisioning, additions, modifications, and deletions for infrastructure and applications.

• Fulfill requests from business users and operations.

• Provide release support when needed and participate in work engagement.

• Provide full lifecycle management of the infrastructure and application environments.

• Install, configure, upgrade and patch IBM MQ V9.2 or higher software to maintain current versions.

• Perform provisioning and renewal of IBM MQ digital certificates to enable securing of IBM MQ channels with TLS for authentication and encryption.

• Implement IBM MQ security features TLS, OAM, CONNAUTH and CHLAUTH to ensure IBM MQ Queue Managers, Channels, and Queues are secured with appropriate encryption, authentication, and authorization.

• Design and implement highly available solution architectures with both Replicated Data Queue Managers (RDQM) and RedHat pacemaker for IBM MQ.

• Administer IBM MQ objects with both meshIQ Navigator and the IBM runmqsc command line utility.

• Build solutions and technology, leveraging automation and monitoring solutions, including BladeLogic, Splunk, and Dynatrace, in compliance with Information Security standards.

• Remote work may be permitted within a commutable distance from the worksite.

Required Skills & Experience

• Master's degree or equivalent in Engineering (any), Information Systems, CIS, MIS or related: and

• 3 years of experience in the job offered or a related IT occupation.

• Must include 3 years of experience in:

• Installing, configuring, upgrading and patching IBM MQ V9.2 or higher software to maintain current versions;

• Performing provisioning and renewal of IBM MQ digital certificates to enable securing of IBM MQ channels with TLS for authentication and encryption;

• Implementing IBM MQ security features TLS, OAM, CONNAUTH and CHLAUTH to ensure IBM MQ Queue Managers, Channels, and Queues are secured with appropriate encryption, authentication, and authorization;

• Designing and implementing highly available solution architectures with both Replicated Data Queue Managers (RDQM) and RedHat pacemaker for IBM MQ;

• Administering IBM MQ objects with both meshIQ Navigator and the IBM runmqsc command line utility; and,

• Building solutions and technology, leveraging automation and monitoring solutions, including BladeLogic, Splunk, and Dynatrace, in compliance with Information Security standards.

If interested apply online ator email your resume toand reference the job title of the role and requisition number.

This job is responsible for conducting quantitative analytics and complex modeling projects for specific business units or risk types. Key responsibilities include leading the implementation and development of new models, analytic processes, or system approaches, creating technical documentation for related activities, and working with Technology staff in the design of systems to run models developed. Job expectations may include the ability to influence strategic direction, as well as develop tactical plans.

Responsibilities:

• Turn modeler code into a highly scalable big-data production application

• Identify continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on model development/validation

• Lead and provide methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches of development/validation projects and identify areas of potential risk

• Work closely with model stakeholders and senior management with regard to communication of submission and validation outcomes

• Perform analysis on large datasets and interpret results using both qualitative and quantitative approaches

Minimum Education Requirement:Master’s degree in related field or equivalent work experience

Required Skills and Experience:Successful candidates will have a minimum 10 years relevant experience and will possess the following skills:

• Advanced big data software development skills in both python and spark

• Deep expertise in Loss and Risk Forecasting Automation: odds calculations, cash flow calculations, model monitoring, back testing, reporting, etc.

• Sees the broader picture and can identify new methods for doing things

• Experience with Linux operating system and command line tools

• Familiar with software design principles: separation of concerns, single responsibility, DRY, etc.

• Understanding of algorithms and data structures

• Experience with version control systems, i.e., Git

• Knowledge of SQL

• Strong communication skills and ability to effectively communicate quantitative topics to technical and non-technical audiences

• Strong team player able to seamlessly transition between contributing individually and collaborating on team projects; Understands that individual actions may require input from manager or peers; Knows when to include others

• Experience implementing models into various production environments

• Demonstrated leadership skills; Ability to exert broad influence among peers

• Strategic thinker that can understand complex business challenges and potential solutions

• Ability to work in a large, complex organization, and influence various stakeholders and partners

• Ability to work in a highly controlled and audited environment

Desired Skills and Experience:The ideal candidate will possess the following skills and experience:

• GRA Core Platform (GCP) experience

• Familiar with systems architecture concepts: service based, layered, microservices, scalability patterns

• Experience with engineering complex, multifaceted processes that span across teams; Able to document process steps, inputs, outputs, requirements, identify gaps and improve workflow

• Experience creating, optimizing, and debugging software solutions deployed into distributed computing environments (experience with Spark is a plus)

• Familiar with use of vectorization and data locality concepts to optimize software efficiency

• Experience with high performance Python libraries, i.e., Numpy, Numba, Cython

• Experience with LaTeX

• Familiarity with SDLC tools: unit testing libraries, Jira, Jenkins

• Consumer Financial Product Industry experience

Skills:

• Critical Thinking

• Quantitative Development

• Risk Analytics

• Risk Modeling

• Technical Documentation

• Adaptability

• Collaboration

• Problem Solving

• Risk Management

• Test Engineering

• Data Modeling

• Data and Trend Analysis

• Process Performance Measurement

• Research

• Written Communications

This job is responsible for assisting the Compliance and Operational Risk officer team to execute second line of defense compliance and operational risk oversight for a Front Line Unit (FLU), Control Function, and Third Parties. Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively “the Policies”), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented. Job expectations include identifying, challenging, escalating, and mitigating risks in a timely manner to provide independent challenge to FLU processes and controls.

Responsibilities:

• Assists in assessing risks, associated controls, and their effectiveness, driving compliance with applicable laws, rules, and regulations while adhering to policies and developing reporting and documentation
• Engages in activities to provide support to the Compliance and Operational Risk teams in order to provide independent compliance and operational risk oversight of Front Line Unit or Control Function performance and any related third party and vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively "the Policies") and the Compliance and Operational Risk Management Program and Standard Operating Procedures
• Supports the identification and escalation of problems or issues that arise, driving actions to address the root causes that lead to compliance risk issues and operational risk losses
• Assists in the development of independent risk management reporting for respective area(s) of coverage as input into management routines

Skills:

• Monitoring, Surveillance, and Testing
• Process Management
• Regulatory Compliance
• Reporting
• Risk Management
• Active Listening
• Attention to Detail
• Issue Management
• Policies, Procedures, and Guidelines Management
• Business Process Analysis
• Critical Thinking

Job Description:

This job is responsible for analyzing, improving, and optimizing the operations within the Transactional Foreign Exchange Remittance Transfers group. The team specializes in investigating and resolving client claims for remittance transfers in foreign currency. You will be responsible for end-to-end management of foreign currency wire investigations, break reconciliations, trade reversals, risk management and compliance reporting ensuring accuracy and timeliness according to Regulation E. TFX RT is also responsible for staying current with foreign currency updates to enhance client experience. You will work closely Front Office teams, trading desks, foreign bank partners and other line of business for wire investigations. The role will require you to identify operational inefficiencies and trends to drive process improvements and support the operations. In this role, you will also be required to use critical thinking skills to navigate gray areas within the operation in a fast paced and high-risk environment.

Required Qualifications:

• 1 year experience in foreign exchange operations, financial operations, or a similar role

• Risk and resolve experience

• Experience with Microsoft Office Suite

• Strong oral, written, and interpersonal communication skills

• Strong organizational skills

• Strong attention to detail

• Ownership and accountability for delivering high quality work

• Ability to prioritize effectively, adapt, and meet deadlines

Desired Qualifications:

• Experience with payment investigation systems: Global Investigations-Payments/Wires, Cash Manager, QZ Task, Cashpro FX

• Experience implementing process improvements and automation

• Understanding of Dodd Frank

• Demonstrates leadership, leading through change and process improvements to deliver results

Additional Skills Used:

• Controls Management

• Stakeholder Management

• Strategy Planning and Development

• Continuous Improvement

• Drives Engagement

• Influence

• Strategic Thinking

• Data and Trend Analysis

• Decision Making

• Problem Solving

• Quality Assurance

Hours 8 AM - 5 PM