דרושים Officer Operations Team Lead ב-Bank Of America ב-Thailand, Bangkok

Job Description:

Job Description:
This job is responsible for providing standard research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

Job Description
Responsibilities
- Provide support for FX transaction processing and relevant tasks including, but not limited to, Local Regulatory Report
- Serve as an independent and primary contact person for external client communication and internal stakeholders
- Liaising with other internal departments to ensure timely resolution of all incidents
- Work with trading, middle office and technology teams to test and implement enhancements to the trading systems including the project participation based on business requirement(s).Requirements
- Strong organizational skills and ability to multitask is crucial
- Be open-minded, flexible and willing to learn new process
- Possess a positive mindset and attitude- Ensure strong internal control and productivity standards
- Ensure compliance and adherence to operating procedures and regulatory requirements
- Be conversant with International bank policy, guidelines and work environment
Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and efficiency improvement
∙ Excels in working among diverse viewpoints to determine the best path forward

Responsibilities:

• Assist in preparing regulatory reports to Bank of Thailand and other authorities under supervision.
• Support the calculation and preparation of tax filings (VAT, WHT, SBT), with guidance.
• Prepare and post daily/monthly journal entries and support the monthly closing process.
• Help complete daily reporting, ensuring timeliness and accuracy.
• Coordinate with other departments (Operations, Treasury, Risk, etc.) for data input and reconciliations.
• Maintain documentation and support files to ensure audit-readiness.
• Learn and apply process improvement tools to increase reporting efficiency.

Education & Experience

• Bachelor’s degree or higher in business administration, Finance, or related field
• Fresh graduates with strong academic performance and internship experience are welcome to apply.
• Strong interest in developing a career in financial reporting or regulatory compliance.
• Background in accounting or reporting is a plus, but not required.
• Prior internship or work experience in a bank, audit firm, or finance team is an advantage.

Technical Skills

• Proficient in Microsoft Excel; ability to work with large data sets and formulas.
• Exposure to tools such as Alteryx, Tableau, Power Query, or Workiva is a plus.
• Willingness to learn financial systems and reporting platforms (e.g., Oracle, Axiom, and BDCC)

Soft Skills

• Strong attention to detail and analytical thinking, especially when working with data.
• Take ownership of assigned responsibilities and escalate issues as needed.
• Accountability and discipline, especially in time-sensitive tasks.
• Clear communication and willingness to ask questions when in doubt.
• Positive attitude and proactive mindset in learning and teamwork
• Able to meet daily reporting deadlines.
• Good command of written and spoken Thai and English

Development Path:

This role is designed to offer structured learning and progression over time, with increasing responsibilities in regulatory reporting, tax compliance, and control frameworks. Ongoing training and support will be provided to help the candidate grow into a key reporting role in the Finance team.

Your background

• Bachelor’s Degree or higher

• Experience in Regulatory Reporting and Banking Operations, preferably Teller, Cheque Clearing & Lockbox and Partner Bank Collection under Commercial Services area.

• High level understanding of Banking Operations business divisions and Cash Management products.

• Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analyzing, managing and reporting from large sets of structured data (e.g. list of invoices, withholding tax, credit note, etc.). Advanced Word, PowerPoint skills and Analytical tools is a plus

• Detail oriented

• Able to produce accurate work output and reports under tight deadlines

• Communicates effectively in English in both oral and written formats and tailors message appropriately to audience

• Demonstrated intellectual curiosity and operational excellence experience

• Able to think critically to quickly analyze and resolve issues

• Influences and delivers results through collaborative relationship with key partners and stakeholders

• Ability to work independently and under pressure, prioritize work and deliver against regulatory deadlines and a dynamic environment

• Able to demonstrate a high level of integrity with a mature approach to work

• Discrete when handling confidential information

Regulatory Reporting

• Delivers regulatory reports to regulatory agencies in line with expectations on completeness, accuracy, quality, and timeliness

• Defines and executes control practices, including compliance with all regulatory and policy requirements, including data quality standards

• Ensures that key risks, performance indicators, and desktop procedures are fully documented, in line with enterprise standards, reviewed on a regular basis and challenged and escalated where necessary

• Responds to inquiries from regulatory agencies and internal control partners (e.g., Audit and Compliance), and provides reporting, as needed

• Establishes credible, collaborative and influential relationships with key senior stakeholders, including FLU and Front Office partners

• Identifies, tracks, and remediates errors, breaches, data issues and control enhancements that impact the respective reports

• Coordinates the partnership with upstream process owners and data providers to improve data quality of regulatory reports, and with Non Financial Regulatory Reporting Interpretation and Technology teams to review and maintain data dictionaries for completeness of business requirements and ensure completeness of all operational and reporting requirements

• Works effectively on assigned projects, ensure understanding of the project goals, tasks, and deadlines, prioritize tasks, communicate regularly with stakeholders, and utilize project management tools to stay organized and on track.

Commercial Services

• Teller Service, over the counter cash and cheque deposit processing

• Cheque Clearing processing

• Lockbox data capturing

• Partner Bank Collection processing

Responsibilities:

∙ Products cover FX.
∙ Primary responsibility for FX Processing functions
∙ Day-to-day activities in FX back office, which includes accurate trade capture, validation, counterparty confirmation, settlements, tracking and monitoring, exception reporting and corporate actions
∙ Perform Daily AMLO report and BOT DMS reporting i.e. FTX, FXA, OLB, FXM, FXU, etc
∙ Serve as the primary contact for client communication from reconciliation to query handling and trouble shooting.
∙ Deliver daily and monthly cash reconciliation between internal systems and external parties.
∙ Day to day maintenance of proprietary client information.
∙ Ensure strong internal control and productivity standards.
∙ Ensure compliance and adherence to operating procedures and regulatory requirements.
∙ Be conversant with internal and external policy guidelines relating to products handled, promptly identify deviations and exceptions and resolve/escalate in a timely manner.
∙ Effectively interact with the front office and middle office for problem resolution and ongoing support.
∙ Effectively liaise with business partners and support groups within and outside the country as and when required, for the smooth execution of transactions.
∙ Handle queries from on-site inspectors and concurrent auditors relating to his/her area of responsibility
∙ Work with trading, middle office and technology teams to test and implement enhancements to the trading systems including the project participation from the business requirement.