דרושים Global Markets Business Support Manager ב-Bank Of America ב-Mexico, Mexico City

Corporate Secretarial Support:

• Assist with the preparation and maintenance of corporate records, including board and committee minutes, resolutions, and statutory filings.

• Coordinate annual filings, director/officer changes, and other regulatory submissions across global entities.

• Support the organization and execution of board and shareholder meetings, including agenda preparation and document distribution.

• Maintain entity management systems and ensure data integrity.

Business Line Legal Support:

• Provide paralegal support to attorneys advising specific business units, including drafting and reviewing routine agreements as requested by attorneys, correspondence, and internal memos.

• Conduct legal research and summarize findings for attorney review.

• Assist with regulatory inquiries, audits, and internal investigations.

• Liaise with internal stakeholders and external counsel to facilitate legal processes.

Compliance & Governance:

• Monitor changes in corporate governance and regulatory requirements and assist in implementing necessary updates.

• Support internal policy reviews and updates in collaboration with legal and compliance teams

Required Skills:

• Bachelor’s degree or equivalent experience.

• Minimum 3 years of relevant experience in a corporate legal or law firm environment.

• Strong understanding of corporate governance, entity management, and regulatory compliance.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office and legal management systems (e.g., Diligent Entities, Workiva, or similar).

• Ability to work independently and collaboratively across teams

Skills:

• Attention to Detail

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Legal Drafting and Writing

• Problem Solving

• Advisory

• Collaboration

• Policies, Procedures, and Guidelines

• Regulatory Compliance

• Strategic Thinking

• Analytical Thinking

• Critical Thinking

• Oral Communications

• Prioritization

Job Description:

Job Description:

Responsibilities

Core skills and requirements

• At least 3 years of Experience in Finance, Product Control, Market Risk or Middle-Office in Investment Banks;

• Deep knowledge of Financial products: FX & IR Derivatives, Bonds and Options;

• Understanding of Latin America global markets dynamics and products;

• Graduated in Accounting, Business Administration, Economics, Mathematics, Engineering, Physics or correlated areas;

• High level of numeracy and proficiency in financial mathematics;

• Strong problem solving, analytical and communication skills to make sound and independent judgment and decisions under rapidly changing and often stressful environment;

• Fluency in English (written and spoken);

• Strong ability in Excel. Alteryx is desirable;

• Highly motivated, pro-active, self-starter and multi-tasking

• Prioritization and time management, commitment to high-quality delivery

• Team player with multicultural sensitivity and analytical mindset over interactions with peers in other countries and divisions.

Key Responsibilities:

• Work closely with Mexico Sales and Trading on strategy and delivery on key business initiatives, ensuring adherence to regulatory, bank policy and control requirements

• Help to coordinate the design, development, and approval of new products

• Monitor and assess all regulatory updates impacting clients

• Identify, assess, and mitigate business risks

• Represent as delegate for Sales and Trading for management routines, targeted risk assessments, internal audits, regulatory inspections and remediation activities

• Help to solve daily issues related to control processes, risk limits, regulatory requirements, technology, among others

• Produce various ad-hoc reports and analyses as needed by Global Markets senior management

Qualifications:

• Minimum 10 years of financial services experience

• Preferred candidates will have a background in one or more of the following areas: Front Office, Middle Office, Operations, Finance

• Strong knowledge of Global Banking or Global Markets lines of business

• Strong verbal and written communication skills

• Proficient in Excel and PowerPoint

• Must be detail oriented

• Proven experience in a role that is self-directed

• Proven ability to manage timelines and display sound judgment to escalate issues as needed

• Critical thinker, energetic and intellectually curious

• Fluency in English

Responsibilities:

• Responsible to provide oversight and governance of technology initiatives in remediation of internal and external regulatory mandates.

• Support the regulatory compliance and regulatory change process within the Mexico technology team.

• Develop and mature processes, routines, and strategies in remediation of internal and external technology mandates.

• Lead the Mexico technology team through the preparation of external assessments to ensure adequate, on-time, and coordinated response to examinations as well as the tracking and remediation of issues and findings.

• Lead remediation initiatives and projects to remediate new regulatory requirements.

• Collaborate with different levels of the organization including risk and compliance officers, local and global technology teams, global information security, and audit.

• Responsible to provide status updates to stakeholders and CTO leadership pertaining to the target outcomes, remediation, risks/issues, and schedule. Ensures that execution is aligned with target outcomes by working with thesponsor/stakeholders.

• Participate in local technology control forums and Mexico Banking industry groups such as ABM to represent the Bank of America Mexico Technology team.

Required Skills:

• 10+ years of professional experience preferably in technology or systems areas within the Mexico Banking industry.

• Ample expertise in internal risk, regulatory compliance, governance, or control functions.

• Experience with of information security, cybersecurity, network security, or application security standards and practices applicable to the Mexican Banking industry.

• Deep understanding of the Mexico Banking and Treasuries regulations such as Banxico, CNBV, CONDUSEF, SHCP, etc.

Desired Skills:

• Capacity of operating in a matrix environment with strong leadership abilities to partner horizontally and vertically across the organization.

• Ability to build strong relationships based on good listening skills, attention to detail, clear communication, transparency, trusted opinion, portrait political acumen.

• Knowledge in Agile methodologies and/or ITIL Service Management practices is highly desired.

• Ability to participate and interact with different levels of the organization including executive leadership, front line units, business, regulators, and industry forums.

• Responsive in all requests and interactions.

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Skills:

• Attention to Detail
• Customer and Client Focus
• Monitoring, Surveillance, and Testing
• Process Performance Management
• Research
• Adaptability
• Business Analytics
• Critical Thinking
• Reporting
• Written Communications
• Data Management
• Policies, Procedures, and Guidelines Management
• Process Design
• Process Effectiveness
• Strategic Thinking

This job is responsible for supporting users in an elevated desktop support role. Key responsibilities include performing complex technical problem resolution of hardware and software issues remotely, by telephone, and/or on location for end users. Job expectations include working proactively to perform analytical, technical, and administrative functions, communicating technical information to clients and partners with care and empathy, and supporting peers and team members as needed.

Responsibilities:

• Supports execution of the day-to-day restoration of incidents and work orders for hardware and software and ensures adherence to agreed upon service levels
• Facilitates the resolution of reactive and proactive problems throughout the service lifecycle and follows incident and service management processes
• Interfaces between end users and third party hardware vendors to resolve hardware dispatch tickets
• Partners with peer technology support teams, including desktop engineering, product managers, and application support teams to identify resolutions to incidents
• Investigates complex technology incidents to diagnose and resolve underlying causes impacting end users

Skills:

• Active Listening
• Analytical Thinking
• Problem Solving
• Production Support
• Technical Troubleshooting
• Attention to Detail
• Customer and Client Focus
• Emotional Intelligence
• Issue Management
• Oral Communications
• Adaptability
• Critical Thinking
• Risk Management
• Written Communications