דרושים Vice President – Head Cash Operations Global Banking - ב-Bank Of America ב-Malaysia, Kuala Lumpur

Responsibilities

• New sales wins, revenue growth and retention within a predefined portfolio as a corporate sales consultant across all BofA markets – across treasury, trade, and FX.

• Engage key decision makers of the largest and most demanding clients advancing the relationships from 1) access 2) dialogue 3) material relationship 4) pipeline 5) mandate, to 6) strategic advisor.

• Work closely with other regions and corporate banking team to deliver solution to our clients.

• Pro-active approach to sales, sending unsolicited proposals, lead client engagement and pitches / presentations.

• Respond to RFPs (request for proposal).

• Constantly review client names to ensure that the names achieve and maintain hurdle profitability levels or exit the relationship based on the Bank’s business objectives.

• Identify and implement revenue opportunities for names assigned via cross-sell opportunities through ongoing discussions with clients.

• Coordinate with implementation and services teams to ensure a smooth implementation and high client satisfaction.

• Ensure timely resolution of relationship-sensitive client servicing issues within the organization and act as the senior escalation point in relationship-sensitive key service issues.

• Completion of ad-hoc projects related to names and accounts.

Requirements

• Relevant cash and trade sales or relationship management experience within a top tier international/ regional bank.

• Proven track record in managing complex cash and trade deals for multinational corporations.

• Excellent written and oral communication skills in English.

• Strong presentation skills.

• Strong inter-personal and organizational skills.

• Able to successfully develop and maintain collaborative working relationships.

• Strong financial skills.

• Knowledge of Corporate Treasury functions.

• Strong client engagement skills with an unwavering focus on client satisfaction and growing business.

• A strong team player who understands how to leverage various businesses functions/partners to drive business growth and support the US client management and sales teams.

• Willing to travel cross-regions and within the region.

• Strong PC skills (Word, Excel, PowerPoint, etc).

This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting.

Cash Operations

• Manage and control daily operations and administration of the cash operations unit covering payments, check clearing, time deposit, audit confirmation and related regulatory reporting.
• Manage, coach performance of employees and vendor staff, to achieve excellent results, including ensuring strong awareness of the Bank’s operation risk management procedures.
• Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation.
• Ensure standardization of processes to achieve efficiency and client delight.
• Review and document non-standard processes in accordance with the Bank’s procedures and policies. Escalate/Risk accept where required.
• Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings.
• Ensure effective business continuity plan is in place.
• Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Collaborate with Product, Technology and all Key Stakeholders to deliver successful implementation.
• Support the Bank’s digital/transformation strategy.

Key Requirements:

• Minimum 5 years of direct working experience in leading cash operations function.
• Strong people manager.
• Knowledge on local and cross border payments e.g SWIFT, payment channels.
• Knowledge of all applicable regulatory reporting requirement and guidelines.
• Hands-on in key regulatory reporting e.g. ITIS, CCRIS, PIDM reporting is an added advantage.
• Project management and change management skills.
• Sound knowledge of procedures and risk management/effective Quality Assurance.
• Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.
• Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration.
• Solid knowledge on problem analysis and problem-solving.
• Effective written, listening and verbal communication skills.
• Self-motivated, diligent and meticulous.

Responsibilities

• New sales wins, revenue growth and retention within a predefined portfolio as a corporate sales consultant across all BofA markets – across treasury, trade, and FX.
• Engage key decision makers of the largest and most demanding clients advancing the relationships from 1) access 2) dialogue 3) material relationship 4) pipeline 5) mandate, to 6) strategic advisor.
• Work closely with other regions and corporate banking team to deliver solution to our clients.
• Pro-active approach to sales, sending unsolicited proposals, lead client engagement and pitches / presentations.
• Respond to RFPs (request for proposal).
• Constantly review client names to ensure that the names achieve and maintain hurdle profitability levels or exit the relationship based on the Bank’s business objectives.
• Identify and implement revenue opportunities for names assigned via cross-sell opportunities through ongoing discussions with clients.
• Coordinate with implementation and services teams to ensure a smooth implementation and high client satisfaction.
• Ensure timely resolution ofrelationship-sensitiveclient servicing issues within the organization and act as the senior escalation point inrelationship-sensitivekey service issues.
• Completion of ad-hoc projects related to names and accounts.

Requirements

• Relevant cash and trade sales or relationship management experience within a top tier international/ regional bank.
• Proven track record in managing complex cash and trade deals for multinational corporations.
• Excellent written and oral communication skills in English.
• Strong presentation skills.
• Strong inter-personal and organizational skills.
• Able to successfully develop and maintain collaborative working relationships.
• Strong financial skills.
• Knowledge of Corporate Treasury functions.
• Strong client engagement skills with an unwavering focus on client satisfaction and growing business.
• A strong team player who understands how to leverage various businesses functions/partners to drive business growth and support the US client management and sales teams.
• Willing to travel cross-regions and within the region.
• Strong PC skills (Word, Excel, PowerPoint, etc).

Role is to perform regulatory reporting (NFRR) and client onboarding process for the Global Markets Operations team at Bank of America Malaysia Berhad. Candidate must also be on hand to offer client service functions and deal with all stakeholder queries and manage the relationships between our external and internal stakeholders. Up to date market knowledge and on regulatory changes within the regulatory reporting primarily in Global Market regulatory reporting requirement.Directly interacting with clients and regulators to ensure compliance of regulatory reporting requirement.
• Prepare and submit all related regulatory reporting primarily Cash BOPs, CCRIS, AOO, OTC and other related Global Market reporting requirement accurately, completely and timely.
• Facilitate the client onboarding process for Global Market counterparties.
• Follow - up and escalate on non- compliance of regulatory requirement
• Liaise with traders, on-boarding team, internal and external clients.
• Source and request SSI and static setup for counterparties and instruments.
• Professional and detailed communication with the relevant stakeholders to resolve differences in a timely matter.
• Uphold controls and procedures for the team.

- Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.
· Good communications skills and ability to present to an audience.
· Ability to work under pressure in a team environment.
· Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
· Self-motivated and able to work minimal supervision. Candidate will be able to manage own time and know when to escalate.
· Knowledge of Operational Risk, Sanctions and Funding process
· Understanding of the Malaysia regulatory environment as it relates to banking and Markets products

Role is to perform regulatory reporting (NFRR) and client onboarding process for the Global Markets Operations team at Bank of America Malaysia Berhad. Candidate must also be on hand to offer client service functions and deal with all stakeholder queries and manage the relationships between our external and internal stakeholders. Up to date market knowledge and on regulatory changes within the regulatory reporting primarily in Global Market regulatory reporting requirement.Directly interacting with clients and regulators to ensure compliance of regulatory reporting requirement.
• Prepare and submit all related regulatory reporting primarily Cash BOPs, CCRIS, AOO, OTC and other related Global Market reporting requirement accurately, completely and timely.
• Facilitate the client onboarding process for Global Market counterparties.
• Follow - up and escalate on non- compliance of regulatory requirement
• Liaise with traders, on-boarding team, internal and external clients.
• Source and request SSI and static setup for counterparties and instruments.
• Professional and detailed communication with the relevant stakeholders to resolve differences in a timely matter.
• Uphold controls and procedures for the team.
- Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.
· Good communications skills and ability to present to an audience.
· Ability to work under pressure in a team environment.
· Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
· Self-motivated and able to work minimal supervision. Candidate will be able to manage own time and know when to escalate.
· Knowledge of Operational Risk, Sanctions and Funding process
· Understanding of the Malaysia regulatory environment as it relates to banking and Markets products

Responsibilities:

We expect the individual to work as an individual contributor to conduct testing independently and with the opportunity to lead audits. In particular:

• Lead/assist to develop an audit plan (e.g. audit scope, audit test plans) based on detailed evaluation of process/business risks and controls.
• Perform and document the execution of specific audit procedures as defined by the projects’ objectives and planned audit approach.
• Communicate audit results to impacted stakeholders in an accurate, timely and professional manner to guide the issue acceptance and resolution process.
• Assist with drafting quality and timely audit reports supporting audit opinions and to share results with audit and business leaders.

Manage the local internal audit function in accordance with local regulatory requirements, and in conjunction with regional manager including:

• Managing the annual local audit plan, including working with regional audit team to ensure plan delivery.
• Ensuring timely and accurate local regulatory submissions.
• Maintain local risk assessments.
• Maintain ongoing development training and meeting the minimum required training hours.
• Review and reassess local Audit Charter and policies periodically.

Demonstrate competence and intellectual curiosity. Stay informed of current economic developments, local regulations, risk, processes, and controls relevant to banking.

Education:

• Bachelors’ Degree preferably in accounting, finance or related field.
• Local certification (Bank Audit Practices (BKA)/ Chartered Banker) and professional audit, accounting or risk certifications (e.g. CA, CPA, CIA, ACAMS , FRMS) will be a plus.

Work experience:

• At least 10-15 years of relevant work experience, with focus on audit (internal audit or external audit with Big 4 firms). Exceptional mid-career change candidates with no audit experience will be considered.

Knowledge:

• Strong business acumen and sound knowledge of banking business process flow, internal controls, products and local regulatory requirements.
• Knowledge of two or more of the following lines of businesses will be advantageous:
  • Corporate banking, transaction services, banking operations, credit or anti-money laundering
• Intermediate analytical / automation skills (e.g. Alteryx, Python, SQL) a plus

Language:

• Fluent in English (speaking and business writing)
• Fluency in a 2nd language a plus

Required

• Bachelor’s Degree with min 10 years of transaction banking experience
• Sound knowledge of financial products and solutions
• Knowledge of tax and regulatory environments
• Excellent written and oral communication skills in English and local language
• Strong presentation, consultative and relationship skills
• Sound knowledge of Microsoft office products i.e. PowerPoint, Excel, Word
• Understanding of global transaction banking best practices including knowledge about clearing houses and foreign exchange

Desired

• Strong leadership, managerial and interpersonal skills
• Experience of working in leading global bank for over 5 years in transaction banking
• Regional products & solutions