דרושים Assistant Manager ב-Bank Of America ב-India, Gandhinagar

Job Description

Individuals will be part of the GBS - GCOR - Compliance Information Barrier Surveillance group supporting one of the global regions AMRS, EMEA and APR. Individual will be responsible for monitoring trading activities across multiple asset classes for market abuse. The individuals will also be responsible for investigating potential compliance/control room issues with multiple levels of management for appropriate disposition.

• Band: 6
• Sub Band: 6A (Senior Manager)
• Role: Individual Contributor (IC)

Responsibilities

• Manage global projects aligned in scope to Global Business Services IBS team and ability to handle multiple projects (Global/Local) in a dynamic environment.
• Management, execution and reporting of the Quality Assurance analysis and results.
• Participate in periodic review and update of test scripts.
• Bi-monthly interactions with Control Room/Line of Business Compliance and EAC supervisory management with regards to escalations, change in the regulatory environment
• Create and maintain escalations inventory and understanding of the GFCC/AML Filing process.
• Identify, aggregate, report and escalate compliance risks, issues, and surveillance enhancements.
• Participate in the parameter recertification process for the IBS surveillances.
• Enables smooth migrations of work to GBS from onshore and maintaining/creating LOB confidence for the GBS team.
• Create and present LOB/GBS Executive presentations, including routine and monthly business reviews.
• Experience communicating with a broad cross-section of executives and business partners with strong organizational, presentation and influencing skills.
• Ability to train and set up a strong, fungible /Cross trained pool of resources within the GBS IBS team.
• Perform peer Quality check and report issues concerning surveillance closures.
• Perform trade surveillance on restricted and watch listed securities.
• Obtain deal updates (from Investment Bankers) – when needed for watch list reviews.
• Conduct trade surveillance to monitor market abuse across asset classes (equity, fixed income, and derivatives trading).
• Monitor trading activity using various exceptions-based reports.
• Managing day to day process requirements.
• Investigate potential compliance issues with management and document findings.
• Work with the global compliance teams to document findings.
• Analyze and organize data, identifying any trends in a timely manner.
• Maintain accurate, organized, and current compliance records and documentation in a manner consistent with the department’s needs.

Education

• Post-graduate in any field

Experience Range

• 5+ years of experience in Information Barrier Surveillance
• 10 years of experience in Trade Surveillance

Job Description*

Associate would require proficiency in data analytics to perform business analysis for operational risk organization. Objective of the role is to develop / modify existing scripts using SAS, SQL, SSIS and Trifacta automation technologies. The developer needs to refer to standard procedures and methodologies to perform data extraction, analysis, sampling and monitoring using above mentioned technologies. The results and analysis based on the work would further be used to develop trend analysis, and risk impact within the business.

Responsibilities*

• Own and execute the end to end execution of new and/or modified test plans, scripts and associated documentation in collaboration with the Test Owner, Test Development Manager and Sampling Execution Manager, ensuring compliance with enterprise testing standards and policies
• Understanding data requirements, working with data partners to ensure appropriate sampling requirements are incorporated in to the Test Plans, developing the logic required for providing samples for tests, distribution of samples for testing and resolution of any issues encountered in executing scripts. Responsible for accessing pertinent databases or acquiring raw data from third party sources along with all associated documentation
• Candidate must exhibit an exceptional degree of ingenuity, creativity, and resourcefulness
• Often acts independently to uncover and resolve issues associated with procurement of data to be used for testing
• Maintain SOR (System of Record) tracking of test status per standards
• Participate in other phases of testing (intake, development, reporting) to provide expertise and feedback on areas assigned
• Delivering high-quality results and managing, manipulating and summarizing large quantities of data
• Incorporate automation during test development using effective and efficient technologies, where possible

Requirements:

Graduates or Post-Graduates in Computer Science, Software Engineering, Statistics.B.Tech/B.E./B.Sc.(Statistics)/B.C.A./M.C.A/M.Sc.(Statistics)

Experience Range:3-6 years

Foundational skills:

• Candidate should be PCEP certified & should have completed multiple development projects in Python.
• Strong understanding of Python/ SQL/Trifacta/SAS/PowerQuery with data warehousing and mining concepts.
• 5+ years’ experience with an internal audit, testing, risk management, process improvement, compliance, or front-line control role
• Strong understanding of the sampling methodologies
• Experience building queries to source data from a variety of different types of data sources such as DB2, Teradata, Oracle, SQL Server, Hadoop, Hive
• Proficiency with MS Office suite with an emphasis on Excel to perform data analytics, pivot tables, lookups and external data source connections
• Ability to communicate complex technical concepts with non-technical business partners, in order to develop populations for testing
• Lead the team of analysts & manage the daily production deliverables pipeline
• Ability to serve as an escalation support for the group of analysts & assist with issue resolution & complete BAU deliverables in timely manner.
• Demonstrated project management skills; Ability to handle multiple competing priorities with demonstrated success at achieving SLA (Service Level Agreements)
• Strong familiarity with sampling business requirements and test design
• Strong partnership and influencing skills, research and analytical skills
• Strong verbal and written communication skills as well as interpersonal skills
• Self-starter, organized, versatile, capable of performing work independently with minimal direction
• Ability to think independently, solve problems, and develop solutions
• Demonstrated ability to interface effectively with Senior management
• Strong team player

Desired skills*

• Experience in Enterprise Control functions and related compliance efforts
• Risk management, Compliance and/or Audit experience
• Working within a financial institution
• Diverse experience across multiple lines of business and functions

Shift Timings:12:30 PM - 9:30 PM IST

GIFT City / Hyderabad

Data Infrastructure & Strategic Initiatives team is responsible for all the automation aspects of testing processes, ensuring quality of data and independent testing of corporate & business level process and regulatory controls by providing seamless access to the appropriate data & platforms required to execute the associated portfolio of tests.
A test is defined in the Independent Testing Enterprise Policy as “An independent point-in-time examination of one or more processes, controls, policies and procedures or data sources utilized for managing risk to assess the effectiveness of the control environment. A test is focused on answering a specific objective and has a pre-defined pass/fail criteria.” Compliance testing may include activities such as automated surveillance and transaction level testing and may be performed onsite. Please note: This is not an application/software testing or application/software development role.

• Developing testing automation that provides timely, useful, and actionable independent insight on the operational health of Bank of America’s processes.
• Work closely with process owners in the Front-Line Units and Control Functions (FLUs/CFs) to obtain an understanding of their processes, including underlying data, flows, and controls, and to identify risks to successful execution, so that appropriate testing and monitoring can be developed.
• The processes to be assessed span across multiple Products, Regulations and Enterprise Processes. The outputs of the methodologies will be used to drive process improvements and timely detection and reporting of errors.
• The role requires being able to document and verbally explain the intuition and details behind the methodologies in a manner that is clear, concise, and consumable for a broad set of audiences that include key stakeholders across the Bank, as well as auditors and regulators.
• The Test Tools and Automation SME will then convert the test requirements into automated tests via Python and SQL.
• Enabling automatic test document generation from code.
• Leverage SDLC/Agile development, understand Coding standards and best practices.
• Perform debugging and code reviews to ensure quality of code.
• Ensure accuracy and quality development and hold validation session with the stakeholders to get a sign-off .
• Ensure adherence to the SLA’s / Metrics – productivity, turnaround-time and accuracy.
• Communicate regularly with management and other support colleagues.
• Manage stakeholders with respect to business deliverables.
• Drive projects independently and ensure timely deliverables.
• Train/Mentor the team in case of any issues

• Graduates or Post-Graduates in Computer Science, Software Engineering B.Tech/B.E./M.C.A
• Certifications If Any

7-10 years

• Hands-on experience on Python/Sql programming.
• Experienced in writing effective, scalable code.
• Well versed with object-oriented or functional software development concepts
• Good understanding of software testing methodologies.
• Worked on varied data problems; structured/unstructured and small/large.
• Applies critical thinking and connects the dots on how processes relate to one another.
• Demonstrates understanding of and passion for the “why”.
• Looks around the corner, explores uncharted territories with an “outside-in” perspective.
• Life-long learner who not only assertively educates self but encourages others to learn and grow.
• Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines.
• Ability to recommend and implement process control improvements.
• Strong written, verbal, presentation creation and delivery skills.
• Communications are timely, concise, easy to follow and tailored to topic, audience, and competing priorities.
• Exercises excellent judgment, discerning appropriate moments to challenge or insert point of view.
• Asks the next level of questions, applies context to determine direction.
• Flexible to shift changes at short notice.
• Ability to work cross-functionally, and across borders to effectively execute the business goals.
• Experience using large data tooling including Hadoop and S3 as well as Spark and Trino
• Experience building unit and integration tests with Pytest

Desired skills:
• Any experience in Operational Risk, Audit or Compliance domain
• Exposure to Trifacta platform
• Automation acumen

12:30 PM - 9:30 PM/1:30 PM – 10:30 PM

Process Overview*

Lockbox Operations performs the account receivables processing for U.S. and Canada commercial clients who utilize this service to expedite cash flow and the updating of their receivables system.

Major functions:

• Lockbox receives, captures, and deposits over 12 million transactions per month, totaling approximately $60 billion.

• Lockbox assists clients with receivables posting by performing data entry (325 million keystrokes per month) of relevant invoice information for the creation of data transmission/output files.

Job Description*

Develop and retain key talent while strengthening overall employee engagement

Identify future client needs and skill set and develop people strategy for the function

Partner strongly across key Global projects such as Digital Transformation program

Executing Operational Risk management processes, tools, policies and procedures

Partnering with BCMR, Audit, Compliance and other control groups as appropriate to ensure oversight and governance standards and requirements, both internal and external, are understood and embedded in processes and functions

Responsibilities*

Operation Management & Process Excellence

Demonstrates intellectual curiosity and a thirst for operational excellence

Strong attention to detail; exercise strong quality control over own work

Requirements*

Graduate in any stream

Experience Range*

7-10 years of experience

Foundational skills*

Operation Management & Process Excellence

Demonstrates intellectual curiosity and a thirst for operational excellence

Strong attention to detail; exercise strong quality control over own work

Work Timings*

Rotational shifts- 24/7 process

Job Location*

GIFT City

Process Overview*

ARQ supports global businesses of the Bank with solutions requiring judgment application, sound business understanding and analytical perspective. The domain experience in the areas of Risk Management, Loss Mitigation and Prospecting Support provide solutions for fraud loss reduction, risk mitigation and cost optimization. The division comprising of highly qualified associates operates from three locations i.e., Mumbai, Gurgaon & Hyderabad. We facilitate information advantage with Strategic/Analytical solutions across Bank by supporting multiple lines of business and control functions.

Job Description *

In this role, you will be expected to work in our Portfolio Monitoring and automation team, as well as with our internal analytics, technology, product and policy partners to deploy advanced analytical solutions with the goal of developing algorithms for anomaly detection on a portfolio level with the goal of reducing fraud losses, reducing false positive declines at the point-of-sale, improving client experience, and ensuring the Bank minimizes its total cost of fraud.

Responsibilities

In this role, you will be expected to work with our model governance team executive as well as our internal analytics, technology, product, and policy partners to deploy advanced analytical solutions with the goal of reducing fraud losses, reducing false positive declines at the point-of-sale, improving client experience, and ensuring the Bank minimizes its total cost of fraud. Some tasks that this role may be responsible for include (but are not limited to):

• Hands on experience in Pyspark, SAS and Hive.
• Develop dashboards and MIS to show model performance, trending, and potential issues.
• Partner with model developers on onboarding the new models into the dashboard suite or making changes to the existing models reports. This will include critically evaluating the requirements and understanding potential impacts to the reporting structure, consistency of the requested metrics, and impacts to the dashboard performance.
• Enhance model performance reports with additional functionality (e.g., drill downs) and optimize dashboards performance.
• Evaluate data needs for the automated model performance monitoring and support data ingestion processes, as needed.
• Partner with model developers on performing root cause analysis of the model performance trends, as needed.
• Work on achieving full model performance monitoring automation by partnering with model developers, technology, and internal data science teams.
• Robotic process automation to reduce the need for manual, repeatable processes.
• Strong SQL skills with commensurate experience in a large database platform
• Design and implementation of visual dashboards supporting model governance & anomaly detection alerting process.
• Assist with the deployments of the monitoring algorithms in coordination with various Tech partners.
• A strong willingness to learn new technologies and ability to think critically.

Requirements

– Advanced degree, preferably in Applied Sciences, Engineering from a premier institute

Certifications if Any- Technical certifications in SAS, Spark, SQL, Python preferred.

Experience –

· 6 to 9 years of relevant experience in analytics, with around 2+ year of direct experience in Pyspark, Tableau, SQL, and data analysis. Experience with model development and fraud analytics are preferred·

· Proficiency with visualization software such as Tableau and presentation software such as PowerPoint

· U.S financial services experience preferable

. Ability to think outside the box and excellent drive/desire to dig in, learn and make a difference.

Work Timings*

11: 30 AM to 8:30 PM, 12: 30 PM to 9:30 PM

Job Location*

Mumbai / Gandhinagar / Chennai

Responsibilities

The role will be responsible for several key areas:

• Work with vendors and internal modeling partners to develop approval documentation for new fraud scores and algorithms. This will include a comprehensive write-up on how the models are built, testing and validation work done, methodology, sampling, performance, etc.

• Conduct periodic model validations on scores, looking for key metrics such as precision, recall, rank ordering of score performance, detection of PSI and other metrics as needed to ensure models are performing well and not deteriorating, which could lead to unexpected fraud losses

• Partner with our Strategies teams to communicate model performance and trends, including providing key insights into areas where scores are deteriorating or underperforming, so appropriate adjustments can be made to prevent unexpected losses

• Work with our partners in Model Risk Management (MRM) to close out any follow-up items on partially/conditionally approved models

• Form strategic partnerships with MRM to develop best practices for fraud model governance that satisfy both the need for quick deployments to mitigate risks, but also our internal and regulatory concerns

• Develop dashboards and MIS to show model performance, trending, and potential issues

• Support automation initiatives within the team and try to automate repetitive tasks

Education*

• Advanced degree, preferably in Statistics/Mathematics, Computer Science, Engineering or other quantitative discipline from a premier institute
• Certifications If Any :Technical certifications in SAS, SQL preferred

Foundational skills*

• 6 to 9 years of relevant experience in analytics, with around 2+ year of direct experience in model risk management. Experience with model development and fraud analytics are preferred
• Experience in SAS or SQL is required. Knowledge of Python/PySpark is strongly preferred. Should also have experience with other data extraction tools like Hive, HUE, or Pig.
• Proficiency with visualization software such as Tableau and presentation software such as PowerPoint
• Excellent communication and organizational skills
• Ability to think outside the box and excellent drive/desire to dig in, learn and make a difference

Desired skills

• Bachelor’s degree preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science, finance, or business. Post graduate degree is a plus.
• U.S financial services experience preferable
• Understanding of business domains like Fraud/Compliance/Risk preferable

Shift Timings: 11 30 AM to 8 30 pm

Location: Mumbai/ GIFT / Chennai

Process Overview

• The Fraud Prevention and Detection team is responsible for fraud prevention & detection (FP&D) across multiple financial products. The team services multiple products – checks & deposits, credit, debit cards, digital transactions and new accounts – and is also responsible for process support activities like account closure and loss booking. The FPD team in GBS is spread across Gurugram, Mumbai and Hyderabad.

Job Description

Responsible for leading specific operations segment(s) within FP&D at GBS with band 7 and/or 6 people managers as their direct team. Oversees daily activities ensuring adherence to KPIs, quality standards, procedures, regulatory requirements and forecasted staffing levels. In addition to the business requirements, the person will be responsible for mentoring team managers and driving employee satisfaction.

Requirements

Education:- Any Graduate

Experience Range:- 15+ Years

Foundational skills:-

Knowledge of fraud and claims lifecycle

Strong interpersonal skills required to interact with a broad range of stakeholders

Proven history of applying critical thinking to drive change

Must be flexible & adaptable; multi-tasker.

Thinks strategically - ability to understand the big picture

Possesses excellent verbal and written communication skills

Strong analytical ability - Able to think outside of the box

Proven ability to manage competing needs and drive to quality despite changing priorities and tight deadlines

Excellent written and verbal communication.

Work Timings

12:30 PM- 09-30 PM