מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
דרושים Payroll Analyst ב-אפל ב-China, Shanghai
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Payroll Analyst ב-China, Shanghai והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market. Fluency in English reading, writing and comprehension skills to partner with international teams. Excellent active listening skills with...
תיאור:
As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.This position is required to work Monday through Friday with work hours starting from 9am to 6pm local time with scheduling and work flexibility based on business needs.
Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market
Fluency in English reading, writing and comprehension skills to partner with international teams
Excellent active listening skills with the ability to understand verbal nuances
Understanding of the local region and cultural variations
Demonstrates integrity and focuses on customer privacy
Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
Sensitivity to space and color
Highly organized with strong attention to detail
Ability to independently navigate systems and tools
Experience in content review or a similar environment, prior testing experience preferred
Demonstrates flexibility and adaptability to changing work-flows and responsibilities
Grows with a team where expertise is shared and feedback is welcomed
Excels at working independently to make timely decisions and take appropriate actions
Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
Successfully meets or exceeds targets, working within tight deadlines
Ability to identify business process solutions that increase efficiencies
Ability to maintain focus and aim for high results through large volumes of tasks
Ability to work on safety data which could include offensive material
Thrives in repetitive work and ambiguous scenarios
Bachelor’s degree or equivalent job-related experience
Provides high quality customer service to both internal and external groups, effective communication and presentation skills required. Meet payroll delivery timelines, on time every time (no missed pay dates or...
תיאור:
Provides high quality customer service to both internal and external groups, effective communication and presentation skills required
Meet payroll delivery timelines, on time every time (no missed pay dates or statutory submissions)
Analyses and explains all components of payroll processing in SAP HR/ ADP GV
Identifies, analyses, researches and resolves errors and discrepancies between Apple’s internal HR/Employee systems and the payroll system to ensure accurate system status prior to payroll processing
Build and performs audits and reconciliations to the highest quality and understand the purpose and importance in the payroll
Supports various projects and/or system UAT stages through partnership and collaboration with IS&T, Ops & QA teams
Ensures all documentation is properly updated and supported according to company policies, procedures, regulatory practices and legal requirements
Solves day-to-day operational problems of varied scope and complexity
Production Support for Global Payroll systems for technical defects, enhancements or regular maintenance, providing timely ticket updates to business partners
Supports global peers, acting as a back-up or additional resource for audits, error handling, and global payroll processing
Handling of confidential data and understanding of responsibility
Must have experience with SAP HR Payroll or ADP GV for Payroll processing
Overall understanding of payroll and post payroll process flows, from the point of data capture through gross to net calculation to include processing or analyzing complex payments, required
Experience in payroll process and processing for multiple countries globally
Proficiency with spreadsheet, process mapping and word processing tools
Motivated self-starter who works well individually and in teams; good organizational and planning skills with strong attention to detail, required
Understand day to day priorities and adapt to an ever-changing/ fast paced environment
Experience developing and/or redesigning processes to maximize efficiency and effectiveness while maintaining proper internal controls and meeting segregation of duties requirements
Language skills a plus, specially English or other local language like Japanese/Chinese to support local process and partners
Education - Qualifications are generally met by someone who has a technical Bachelor’s degree or 5+ years of experience in similar roles.
Experience processing payroll for multiple regions in Greater China, Korea and Japan up to and including post-process audits, bank file creation, termination processing, legislative reporting such as monthly lodgments & year end statements generation, GL files generation and inbound/ outbound interfaces management
Payroll processing experience for MNCs
Strong communication (written & verbal) and interpersonal skills
Ability to identify key stakeholders and successfully influence without authority
Experience in process automation and analytics using various next generation tools
Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus. 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent...
תיאור:
Design data models for automated reports and develop dashboards using industry standard visualization tools such as Tableau to supervise key trends of metrics and generate insights on demand, staffing and quality performance.
Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus.
5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience. Contact Center experience preferred.
3+ years of proven data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python for data collection, storage, cleaning, preparation, analysis and visualization.
Experience in data science models and statistical analysis techniques such as text analytics, hypothesis testing, sentiment analysis, regression etc.
Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner and influence and engage with senior leadership.
Familiarity with AWS and Snowflake preferred.
Proven problem-solving, collaborator management and cross-functional project work experience.
Ability to stay positive in high stress situations and balance multiple tasks in a dynamic environment.
Comfortable to work independently with strong work ethic and attention to detail.
Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus. 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent...
תיאור:
Design data models for automated reports and develop dashboards using industry standard visualization tools such as Tableau to supervise key trends of metrics and generate insights on demand, staffing and quality performance.
Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus.
5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience. Contact Center experience preferred.
3+ years of proven data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python for data collection, storage, cleaning, preparation, analysis and visualization.
Experience in data science models and statistical analysis techniques such as text analytics, hypothesis testing, sentiment analysis, regression etc.
Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner and influence and engage with senior leadership.
Familiarity with AWS and Snowflake preferred.
Proven problem-solving, collaborator management and cross-functional project work experience.
Ability to stay positive in high stress situations and balance multiple tasks in a dynamic environment.
Comfortable to work independently with strong work ethic and attention to detail.
Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
3+ years of experience providing production support for internal customers or partner teams. A keen passion for solving complex problems and creating innovative solutions. Demonstrated ability to communicate with and...
תיאור:
3+ years of experience providing production support for internal customers or partner teams
A keen passion for solving complex problems and creating innovative solutions
Demonstrated ability to communicate with and influence at all levels of an organization, including catering communications to audiences of varying technical comprehension.
Ability to occasionally work weekends and holidays to provide critical support coverage, including new product launches and events requiring heightened support.
* Experience with SAP modules (e.g., S/4HANA, ECC) in a support or implementation capacity and Proficiency in data extraction, transformation, and loading (ETL) processes from SAP systems for AI/ML initiatives.
* Familiarity with AI/ML concepts and their application in business process optimization or predictive analytics and Understanding of machine learning frameworks (e.g., TensorFlow, PyTorch) and their integration with enterprise systems.
* Ability to leverage AI/ML tools and techniques to enhance incident resolution and proactive problem identification.
* Demonstrated capabilities and understanding of ITIL or similar models of IT Service Management (ITSM)
Hands-on experience supporting telephony, network, contact center and/or and e-commerce solutions.
Established proficiency in applying advanced analytical proficiency to solve support issues
Hands-on experience with ServiceNow or a similar ticketing system
Demonstrated ability to understand and explain complex business processes, systems, and tools with a focus on upstream/downstream impacts.
Curiosity, a desire for continuous improvement, and an ability to navigate through adversity.
Passionate focus on customer experience. Ability to influence partner and boundary teams through collaboration and data analysis. Exceptional communication and meeting facilitation skills. Strong teamwork with a high degree of...
תיאור:
Inclusion is a shared responsibility, and we hold ourselves and one another accountable for bringing everybody in.- Onboarding and specialist meta-data management- Service level monitoring including real-time scheduling decisions- Analysis of service level trends across varying contact channels including chat, phone, email, and back office functions- Continuous process improvements to contact routing strategies- Review / build / manipulate forecasts to predict call volume and work load distribution based on an analysis of historical trends and external factors- Responsible for the generation and maintenance of Specialists schedules
- Provide interval, daily, and weekly reporting on performance attainment for major contact center channels. Provide context for situations where performance goals are not achieved, as well as analysis for improving in the future.- Frequently review routing and skilling strategies to ensure operational objectives and management priorities are synchronized and mutually supportive.- Provide project management resources to coordinate complex sets of tasks on short- to medium-range work efforts. Develop staff to ensure appropriate skills throughout project lifecycle.
Passionate focus on customer experience
Ability to influence partner and boundary teams through collaboration and data analysis
Exceptional communication and meeting facilitation skills
Strong teamwork with a high degree of adaptability
Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams
Makes space to listen, learn, and amplify diverse perspectives and experiences
Confronts barriers to greater inclusion with tenacity, care and commitment
5 years' experience in Contact Center Operations or Workforce Scheduling and planning along with 3 years’ experience managing a team
Experience directly working with Aspect/Alvaria eWFM
Experience producing reports from raw data via Excel or Numbers into Tableau for decision makings
3+ years of experience providing production support for internal customers or partner teams. A keen passion for solving complex problems and creating innovative solutions. Demonstrated ability to communicate with and...
תיאור:
3+ years of experience providing production support for internal customers or partner teams
A keen passion for solving complex problems and creating innovative solutions
Demonstrated ability to communicate with and influence at all levels of an organization, including catering communications to audiences of varying technical comprehension.
Ability to occasionally work weekends and holidays to provide critical support coverage, including new product launches and events requiring heightened support.
Demonstrated capabilities and understanding of ITIL or similar models of IT Service Management (ITSM)
Hands-on experience supporting telephony, network, contact center and/or and e-commerce solutions.
Established proficiency in applying advanced analytical proficiency to solve support issues
Hands-on experience with ServiceNow or a similar ticketing system
Demonstrated ability to understand and explain complex business processes, systems, and tools with a focus on upstream/downstream impacts.
Curiosity, a desire for continuous improvement, and an ability to navigate through adversity.
Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market. Fluency in English reading, writing and comprehension skills to partner with international teams. Excellent active listening skills with...
תיאור:
As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.This position is required to work Monday through Friday with work hours starting from 9am to 6pm local time with scheduling and work flexibility based on business needs.
Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market
Fluency in English reading, writing and comprehension skills to partner with international teams
Excellent active listening skills with the ability to understand verbal nuances
Understanding of the local region and cultural variations
Demonstrates integrity and focuses on customer privacy
Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
Sensitivity to space and color
Highly organized with strong attention to detail
Ability to independently navigate systems and tools
Experience in content review or a similar environment, prior testing experience preferred
Demonstrates flexibility and adaptability to changing work-flows and responsibilities
Grows with a team where expertise is shared and feedback is welcomed
Excels at working independently to make timely decisions and take appropriate actions
Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
Successfully meets or exceeds targets, working within tight deadlines
Ability to identify business process solutions that increase efficiencies
Ability to maintain focus and aim for high results through large volumes of tasks
Ability to work on safety data which could include offensive material
Thrives in repetitive work and ambiguous scenarios
Bachelor’s degree or equivalent job-related experience
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Payroll Analyst בחברת Apple ב-China, Shanghai. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.