דרושים Startup Customer Operations Associate Ace Ops & Pmo ב-אמזון ב-United States, Seattle

Key job responsibilities
-Design and implement comprehensive testing strategies for Android mobile applications across Fire Tablets and TV devices
-Develop and maintain sophisticated automation frameworks for regression and feature testing-Analyze and interpret complex testing data to drive continuous improvement
A day in the life
Your day will be filled with exciting challenges that go beyond traditional testing. You'll dive deep into app performance, explore advanced testing methodologies, and collaborate with cross-functional teams to create seamless digital experiences. Expect to engage in hands-on testing, develop robust automation frameworks, and continuously push the boundaries of quality assurance.

-5+ years of direct experience listed in the job description
-Bachelor's degree in Computer Science, Engineering, or related technical field
-Strong cataloguing experience
-Proficiency in manual testing methodologies
-Strong understanding of QA tools and processes
-Experience with Ubuntu desktop environment
-Experience troubleshooting hardware devices
-Demonstrated ability to work effectively with diverse stakeholders (Program Managers, QAEs, TPMs, Developers)

Key job responsibilities
What You'll Do
• Design and develop scalable, high-performance software solutions that optimize the customer service experience and reduce customer effort
• Lead technical initiatives that support our CSAs in solving complex customer problems with precision and confidence
• Build systems that enable data-driven decision making while maintaining the highest standards of customer data protection and privacy
• Create and implement solutions that empower CSAs to exercise good judgment while providing consistent, reliable customer support
• Collaborate with product managers and stakeholders to identify customer pain points and architect solutions that transcend organizational boundaries
• Develop and maintain monitoring systems that help identify customer impact issues and enable swift resolution through automated escalation paths
• Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes
• Mentor junior engineers while fostering a culture of customer obsession and technical excellence
• Build and maintain tools that help CSAs deliver personalized solutions while maintaining operational efficiency at scale
• Participate in on-call rotations to ensure our systems maintain high availability and reliability, treating every customer issue with urgency
About the team
Technologies You'll Work With
• Core programming languages including but not limited to Java
• Linux operating systems
• AWS services and cloud infrastructure
• Distributed systems and microservices architecture
• Database technologies and data structures

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon seeks an Electromagnetic Interference and Compatibility (EMI and EMC) Engineer to join the Antenna Team. As a Kuiper EMC/EMI engineer you will develop requirements, review designs and build test capability for complex payload subsystems for low-earth-orbit satellites. In this role you will influence decision makers on the process, procedures and necessary tests required to achieve EMI/EMC qualified hardware. You will execute tests and provide leadership for other engineers and technicians during test campaigns. The key responsibilities of the role are:
• Define requirements for testing and qualifying subsystems
• Perform analysis of radiated emissions and susceptibility (RE/RS)
• Develop models for interference and shielding issues to mitigate and control emissions and susceptibility.
• Work with electronic component design teams to communicate requirements related to electromagnetic environments such as shielding, grounding, bonding and isolation
• Work with subsystem design owners on EMI related challenges
• Define and coordinate EMI and EMC testing for a satellite and its subsystems
• Coordinate requirements and validation with Launch Providers’ EMI and EMC teams.
• Develop and maintain EMI/EMC test labs and equipment and support execution of EMI/EMC testing for a satellite and its subsystems
• Identify emission and susceptibility non-conformance. Debug all failures to root-cause and provide manufacturable solutions.Export Control Requirement

- Bachelor's degree in Electrical Engineering or a related field
- 3+ years of experience in a hardware development role focusing on electromagnetic environments or EMI/EMC.
- 3+ years of experience with defining and conducting EMI/EMC testing for electronic components and systems.

- PhD or Master in Electrical Engineering, Physics or related degree
- 7+ years of experience in spaceflight avionics development as an electromagnetic environments effects engineer.
- Experience with EMC industry standards and specifications for aerospace such as MIL-STD-461 and AIAA S-121A.
- Experience with using analysis to define requirements for emissions and susceptibility of avionics components.
- Experience modelling electromagnetic environments using electromagnetic (EM) computational commercial software.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.A Program Manager in Central Operations your responsibilities will focus on driving efficiencies into our service, support, transportation, execution and engineering business models to reduce our marginal costs and optimize capacity deliveries. You will own and manage service goals that may span multiple organizations and teams within multiple subject areas simultaneously. Business-impacting projects you would be responsible for will enhance data center operations efficiency. It is expected that these projects require timely execution with the highest degrees of safety, security, performance, availability and reliability. Our ideal candidate is an articulate, motivated, and organized individual with experience in leading global initiatives at an enterprise scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center projects, products and operations.
Key job responsibilities
Develop Key Performance Indicators (KPI's) and Organizational goals tracking dynamic cross-organizational programs and products.Coordinate effective cross-organizational engagements to drive closure on long standing, complex, and often ambiguous problem sets.Own one or more highly visible, complex, cross-functional projects from end to end; including product definition, roadmap planning, resource planning and project execution.Synthesize large and complex data sources and program details into concise narratives and program status reports.Be data-driven and understand how to identify the right data points to effectively articulate the What, Why, and How of in scope projects.
Why AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

To succeed in this role you should be passionate about working with large datasets and be someone who loves to bring data together to answer key business questions. You should have deep expertise in the creation and management of datasets and the proven ability to translate the data into meaningful insights. You should have a solid understanding of efficient and scalable data mining and an ability to use the data in financial and statistical modeling. In this role, you will have ownership of end-to-end development of reports and solutions to complex questions and you’ll play an integral role in strategic decision-making.
Key job responsibilities
- Gather data and perform sophisticated analytical exercises
- Employ data mining, segmentation, and other analytical techniques to capture important trends and create relevant measurement dashboards
- Drive standardization, simplification and automation of internal processes and data productsA day in the life

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Bachelor's degree

Key job responsibilities
* Solve front-end engineering problems, applying appropriate technologies, UX patterns and best practices.
* Use common user interface design patterns to decrease friction between the customer and software.
* Instrument software with real user metrics (e.g., taps/clicks, feature interaction, performance, fatals) to provide data and protect the customer experience by using alarms and monitors.
* Proficient with debugging, profiling, and analysis tools used to support front-end applications
* Focus on operational excellence, constructively identifying problems and proposing solutionsA day in the life
* Participate in bi-weekly sprint planning
* Attend daily standups with the team
* Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager
* Communicate weekly on project statuses
* Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders
* Contribute feature code and conduct code reviews for your teammates
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience
- Experience using JavaScript frameworks such as angular and react

- 1+ years of agile software development methodology experience
- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node

Key job responsibilities
• Act as trusted advisor and thought leader in the development of the strategy and execution of the sales and GTM deal cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive partner and channel opportunities.
• Collaborate with finance and analytics teams to produce financial models, risk assessments and performance metrics that will guide each deal, ensuring data-driven decision-making and scalability.
• Dive Deep into customers’ business needs and obstacles, tailoring deal structures that are mutually beneficial to all parties.
• Inspire and influence internal stakeholders, experts and other resources not under direct control, proactively removing obstacles to drive deal momentum and deliver seamless execution.
• Facilitate alignment and effective AWS communication within sales team and internal/external key partners/customers and promptly resolve any conflicts to encourage harmonious and productive interaction.
• Continuously monitor and analyze industry trends and competitive landscapes to inform deal strategy and identify high-potential opportunities.
• Ensure disciplined sales methodology application across management groups, resulting in consistent and accurately forecasted financial results.
• Cultivate best practices through analysis and reporting in support of continuous improvement.
• Work with key internal stakeholders (e.g. AWS Partner Organization, finance, operations, legal, etc.) as needed.A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• 12+ years of technology related deal team or complex sales environment experience
• 5+ years of experience in business consulting, GTM/strategic collaboration deals with technology and/or services partners

• Advanced degree or equivalent relevant experience
• Direct field experience and knowledge of AWS products and services
• Demonstrated success in structuring, negotiating, and closing large-scale, high-impact partnership deals
• Proven track record of managing and streamlining complex processes with a close attention to detail
• Understanding of the Global/SI business model and ISV partnerships
• Strong written and verbal presentation skills and the ability to articulate complex concepts to cross-functional audiences.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.