דרושים Aws Customer Service - Technical Support ב-אמזון ב-United States, Seattle

You: As a Sr. Machine Learning Compiler Engineer III on the AWS Neuron team, you will be a thought leader supporting the ground-up development and scaling of a compiler to handle the world's largest ML workloads. Architecting and implementing business-critical features, publish cutting-edge research, and mentoring a brilliant team of experienced engineers excites and challenges you. You will leverage your technical communications skill as a hands-on partner to AWS ML services teams and you will be involved in pre-silicon design, bringing new products/features to market, and many other exciting projects. A background in Machine Learning and AI accelerators is preferred, but not required.Work/Life Balance
Mentorship & Career Growth

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Experience as a mentor, tech lead or leading an engineering team

- Bachelor's degree in computer science or equivalent

Key job responsibilities
You will lead efforts to build distributed training support into PyTorch and JAX using XLA, the Neuron compiler, and runtime stacks. You will optimize models to achieve peak performance and maximize efficiency on AWS custom silicon, including Trainium and Inferentia, as well as Trn2, Trn1, Inf1, and Inf2 servers. Strong software development skills, the ability to deep dive, work effectively within cross-functional teams, and a solid foundation in Machine Learning are critical for success in this role.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSWork/Life Balance
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
- Develop breakthroughs is agentic architecture in areas such as autonomy, self-validation, and continuous learning.
- Mentor and guide junior scientists.
- Develop technology strategy and roadmap supporting product development
- Develop prototypes for key technology, oversee the productization of the prototype, and develop critical assessment for the prototype
- Write technical reports summarizing R&D progresses and communicate such progresses with stakeholders

- PhD, or Master's degree and 10+ years of CS, CE, ML or related field experience
- 8+ years of building models for business application experience
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience programming in Java, C++, Python or related language
- Experience in any of the following areas: AI (NLP or multi-modality models), Deep Learning, LLM model training, graph learning, static code analysis, software engineering.

• Experience using Unix/Linux
• Experience in professional software development

Explore the Product:
A day in the life

- B.S. in Computer Science or related field
- 5+ years as a software engineer
- 5+ years of engineering team management experience
- Proven track record in new hardware chip bring-up
- Deep knowledge of backend compiler architecture, including, lowering, control-flow management, DMA optimization, and code generation

- M.S. or Ph.D. in Computer Science or related technical field
- Experience with LLVM and LMIR
- Experience with deep learning models and algorithms.

This position includes being a member of the operational team that requires a week of on-call responsibilities once every 6 to 8 weeks. On-call duties include responding to customer issues, reviewing operational metrics, and improving operational excellence. Nobody likes to be paged in the middle of the night, which is why we place a top priority on ensuring issues are solved at the root cause to prevent them from happening again. Adjustments to the on-call schedule are commonly made to account for personal commitments as they arise.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

- 4+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
- 2+ years of non-internship professional software development experience
- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby

- Experience with PowerShell (preferred), Python, Ruby, or Java
- Experience working in an Agile environment using the Scrum methodology
- Experience automating and configuring systems using the Desired State Configuration (DSC) in a large enterprise environment
- Experience utilizing AWS cloud solutions in a DevOps environment

In this role, you will drive data-driven decision making, establish efficient workflows, and manage complex problems with effective risk mitigation strategies. Strong communication skills are crucial, as you will interact with senior leadership and create various forms of documentation including strategic narratives and PR/FAQs. We're looking for someone who can foster an inclusive environment, mentor team members, and drive process improvements while maintaining operational excellence. Success in this position requires balancing tactical needs with strategic goals, making thoughtful trade-offs, and consistently improving team operational metrics. The ideal candidate will have a proven track record of building sustainable, high-performing teams and driving strategic initiatives while maintaining exceptional standards of operational excellence.Key job responsibilities
• Collaborate with internal teams or vendors to execute projects and resolve customer issues.
• Lead continuous improvement efforts.
• Audit the quality of work performed and provide constructive feedback when necessary.
• Participate in hiring, training and development of others.
• High attention to detail and capable of managing multiple priorities simultaneously.
• On-call for high-severity issues outside standard hours.
• Work with the team onsite in our corporate offices Monday-Friday.

- Bachelor's degree
- 5+ years of Information Technology (IT) experience
- 7+ years of IT Leadership experience

Application deadline: Dec 31, 2025In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You may identify when technical implementations have defects or are not highly available, performant, or maintainable. You understand operational risk and avoid taking unnecessary risks. You identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner.This is a shift work position. This team works 24/7 operations, and may require you to work some nights and/or weekends.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- 2+ years of systems administration (Linux or Windows) experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- Experience troubleshooting and debugging technical systems, or experience in technical support
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Experience with internet fundamentals and cloud computing concepts
- Knowledge of databases, storage and big data concepts
- Experience with AWS core services, Command Console, or command line interface
- Experience with Virtualization (VMware, Xen, Hypervisor)
- Experience with security concepts and best practices
- Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools Experience managing full application stacks from the OS up through custom applications