דרושים Business Intelligence Engineer Artificial General ב-אמזון ב-United States, Santa Barbara

Every day will bring new and exciting challenges on the job while you:* Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Foster trusting relationships with customers, understanding their business needs and technical challenges
* Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management
* Work directly with AWS global engineering and service teams to resolve customer issue.TAM 으로서 여러분은 대기업 고객 (ICT, 제조, 운송, 에너지 산업 등) 이 EC2, RDS, ECS/EKS, GenAI, 보안/거버넌스 등 다양한 AWS 서비스를 도입 및 사용할 수 있도록 전략의 수립 및 이행을 지원하게 됩니다. 기술적 및 고객 응대 역량을 발휘하여 고객사 환경 내에서 AWS를 효과적으로 대표하고 사고/장애, 트레이드 오프 및 리스크 관리에 대하여 시니어 리더십과의 논의를 주도합니다. 표준적인 방법론을 활용하여 솔루션 기획, 빌드에 있어 전략/기술적 방향성 및 변론을 제공하고, 고객의 AWS 운영 환경을 양호하게 유지하기 위해 적극적으로 개입합니다. 고객과 긴밀한 협력 관계를 구축하여 고객의 비즈니스/운영상의 필요와 기술적 해결 과제를 파악하고 AWS에서 최대한의 가치를 실현할 수 있도록 보조합니다.우리 팀에서는 IT 아키텍팅 및 운영 (OS/미들웨어/DB/네트워크 관리, 고객센터 시스템/어플리케이션 관리 등 유관 분야) 에 해박한 배경지식을 지닌 후보자를 찾고 있습니다. Enterprise Support 가 고객에게 가치를 제공함에 있어 TAM으로서 중점적 역할을 맡아 혁신의 최전선에서 함께 하고싶은 분이라면 누구나 환영입니다.여러분은 다음과 같은 직무를 수행하며 매일 새롭고 가슴 뛰는 도전을 하게 될 것입니다:* 현장 지원을 통해 AWS 서비스 및 클라우드 관련한 기업 고객의 요청/문의 해결
* 운영상의 퍼포먼스에 대한 완전한 분석 및 주기적 검토 결과를 고객에게 제공
* 서비스 중단, 지표 및 구체적인 론칭 전 계획에 대한 자세한 검토 수행
* 비용 및 복잡성을 낮추는 동시에 AWS 환경이 운영상 양호한 상태를 유지하도록 보장
* 고객과 신뢰관계를 구축하고 고객의 비즈니스 니즈 및 기술적 해결과제를 파악
* 사고/장애, 트레이드 오프 및 리스크 관리와 관련하여 시니어 리더십과 기술적 논의를 주도
* AWS 글로벌 엔지니어링 및 서비스 팀과 직접 협력하여 고객 이슈 해결A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance* 해당 직무는 Korea Enterprise Support 팀 소속입니다. Enterprise Support팀은 아마존 웹 서비스(AWS) 내에서 가장 빠르게 성장하고 있는 조직 중 하나로 산업 부문이나 규모를 막론하고 모든 고객사가 AWS로부터 최선의 가치와 서비스를 제공받을 수 있도록 지원합니다. AWS Enterprise Support 팀에서는 컴퓨트, 스토리지, 데이터베이스, GenAI, 애플리케이션 레벨 서비스, 네트워킹, 서버리스 등 다양한 테크놀로지 영역 전반에서 고객의 혁신을 함께할 Technical Account Manager (TAM)을 채용 중입니다. TAM은 세일즈 직무가 아니며, 주요한 기술 고문이 될 수 있는 기회로서 스타트업에서 대기업에 이르기까지 디지털 전환의 여정을 이제 막 시작한, 또는 이어 나가고 있는 다양한 규모의 고객에게 ‘고객의 목소리’가 되어줄 수 있습니다.

- 7+ years of experience in IT system architecture, implementation, operations, and consulting, with a focus on distributed applications.
- Experience working for enterprise IT companies or with mission-critical enterprise business customers.

- Experience with operating and troubleshooting in at least three of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment.
- Fluent business communication skills in English.
- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience.

* AWS re:Invent 2020: How Goldman Sachs uses an Amazon MSK backbone for Transaction Banking Platform
* AWS re:Invent 2020: How New Relic is migrating its Apache Kafka cluster to Amazon MSK
* AWS re:Invent 2021: How Coinbase uses Amazon MSK as an event store for applications
* MSK Tiered Storage: Optimize cost and improve Kafka scalability
* AWS re:Invent 2023: How Rivian builds real-time analytics from electric vehiclesUtility Computing (UC)
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

* AWS re:Invent 2020: How Goldman Sachs uses an Amazon MSK backbone for Transaction Banking Platform
* AWS re:Invent 2020: How New Relic is migrating its Apache Kafka cluster to Amazon MSK
* AWS re:Invent 2021: How Coinbase uses Amazon MSK as an event store for applications
* MSK Tiered Storage: Optimize cost and improve Kafka scalability
* AWS re:Invent 2023: How Rivian builds real-time analytics from electric vehicles

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

• Define and drive technical strategy and architecture at the organizational level, making high-impact decisions that influence multiple teams and services
• Build and lead multiple teams of engineers, fostering a culture of engineering excellence and innovation
• Design and oversee the implementation of large-scale distributed systems
• Partner with senior leadership to define long-term technical vision and roadmaps that align with organizational objectives
• Establish and champion best practices in software development, including architectural patterns, testing frameworks, and operational excellence
• Identify strategic technical opportunities and risks at the organizational level
• Drive cross-organizational initiatives and build consensus across multiple stakeholder groups
• Influence technical decisions beyond your immediate organization through thought leadership and mentorship
• Lead the evaluation and adoption of new technologies that can provide strategic advantagesYou will be instrumental in shaping the technical direction of Amazon Advertising's content and metadata systems while delivering scalable solutions that enhance customer experience. This role requires exceptional technical leadership, extensive system design expertise, and the ability to drive organizational-level technical strategy while balancing immediate business needs. You'll be expected to make significant architectural decisions while building and leading high-performing engineering teams.Key job responsibilities
• Lead and define technical architecture across our organization, making strategic decisions that influence the broader advertising technology ecosystem• Establish and drive engineering excellence at scale by defining architectural principles, engineering standards, and best practices that span multiple teams• Build and develop technical leadership across teams, mentoring engineers and technical leads while fostering a culture of innovation and excellence• Own the technical strategy and execution of major initiatives that span multiple teams, from conception through successful deployment• Partner with leadership to shape product strategy and technical direction, providing architectural vision and guidance that aligns with long-term business objectives• Design and architect distributed systems at scale while ensuring reliability, performance, and cost efficiency across the organization• Lead organization-wide technical forums and architecture reviews, driving alignment and consensus across multiple stakeholder groups and technical leaders• Identify strategic technical opportunities and risks at the organizational level, developing comprehensive plans to address them before they impact business outcomes• Build and maintain strong partnerships across organizations, influencing technical decisions and driving integration of complex systems at scale• Define and implement operational excellence standards across multiple teams, establishing best practices for system observability, reliability, and incident management• Drive technological innovation at scale by evaluating emerging technologies and architectural patterns, making strategic recommendations that provide competitive advantages• Influence product and technical roadmaps beyond immediate team boundaries, ensuring technical decisions support broader organizational goals• Lead resolution for critical production issues, establishing processes to prevent future occurrencesA day in the life
* Write/review code, lead design discussions, and ultimately deploy robust and high impact services.
* Work with stakeholders to find and implement solutions
* Mentor junior engineers, raise the team's engineering practice bar, and help build/grow the team.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience in Ads technology and product
- Experience in building and integrating with high-scale services
- Knowledge of software development methodology and tools, with demonstrated experience in a developer role
- Excellent communication, collaboration, reporting, analytical and problem solving skills
- Experience with building accounting automation services

Key job responsibilities
* Work directly with agencies and advertisers to recommend and curate deals-enabled supply that helps them successfully achieve their marketing goals
* Collaborate across Amazon Ads sales to drive cross-org demand enablement strategies
* Develop deal executions that scale in a predictable and repeatable manner
* Translate marketplace feedback into product requirements, and collect marketplace intelligence required to help guide the overall direction of our team and program

- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Our team within the Creative X org is focused on creating an engaging user experience through content and interactivity enrichment, while helping advertisers reach their target audience at scale. We're seeking an experienced software development engineer to architect and lead critical initiatives that will shape our technical direction. As an SDE, you will:• Own and drive the technical strategy for major features and services, making high-impact architectural decisions that affect multiple teams
• Mentor junior engineers and cultivate engineering excellence within the team
• Lead the design and implementation of complex distributed systems that scale to handle millions of requests
• Collaborate with product managers and other technical leaders to define technical roadmaps and deliver solutions that align with business objectives
• Drive best practices in software development, including code quality, testing automation, and operational excellence
• Identify and resolve technical risks before they impact the business
• Partner with cross-functional teams across Amazon Advertising to design and implement integrated solutionsYou will be instrumental in delivering an end-to-end solution that enables optimal retail metadata content in ads for the best customer experience. This role requires strong technical leadership, system design expertise, and the ability to balance long-term architectural goals with immediate business needs. You'll be expected to make significant technical contributions while also elevating the capabilities of your team members.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

We're seeking a passionate and skilled Software Development Engineer with experience in Python and building AI evaluation infrastructure. In this role, you'll empower engineers, analysts, scientists, product designers, and business leaders to build intelligent models for our customers. You will launch fast and iterate quickly to build amazing features with bar-raising quality.Key job responsibilities- Implement efficient data pipelines to support AI/ML model training and evaluation systems
- Build intuitive data products and visualization tools that enhance data accessibility and insights
- Design, develop, and maintain robust and scalable data infrastructure supporting large-scale data operations, including extraction, transformation, aggregation, ingestion, and query execution
- Research and adopt technical solutions and best practices in architectural design, coding, testing, documentation, and security

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience in machine learning, data mining, information retrieval, statistics or natural language processing
- Experience with AWS technologies (Redshift, Athena, RDS, S3, EMR, Lambda, CDK) and Hadoop ecosystems (Spark, MapReduce, YARN, Hive, etc.)
- Experience with full stack development