דרושים Worldwide Specialist Connected Care Iot & Robotics ב-אמזון ב-United States, San Francisco

You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS’ Gen AI strategy and the services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which features to apply for their use-cases. You can describe the “why” and “what” of generative AI use case and technical solutions at a 200-level, with the detailed “how” being provided by solution architects.
Key job responsibilities
Strategic customer engagement:
Adoption program development:
- As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
- Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
- Develop governance frameworks for sustainable adoption at scale across domains.
Customer success management:
Product feedback loop:
- Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s degree in Computer Science, Engineering, Math, or a related field or 5 years of product management or go-to-market, or sales experience.
- 5+ years of GenerativeAI / AI / ML.
- 10+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics
- Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex business problems with advanced technologies
- Ability to travel up to 15% as needed

- Experience in AWS cloud computing or SaaS, ideal if experience is in GenAI/AI.
- MBA or advanced degree in AI/ML.
- Effective at communicating complex technological solutions to diverse audiences and building strong internal and external brand presence.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceKey job responsibilities
Building relationships to understand our customers and partners is key. As a trusted technical advisor, you’ll use your interpersonal skills to influence a variety of stakeholders from technical teams to executives. You’ll help ensure their short-term technology decisions are aligned with their long-term goals. Speeding up the adoption of our services will be part of your day to day.You’ll also act as thought leader in the wider community. This includes taking part in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. You won’t just be part of an industry movement; you’ll be leading it.A day in the life
The Solutions Architect team at AWS is responsible for helping customers successfully implement cloud technologies. In a typical week you will meet multiple customers, and you will collaborate with them on designing and operating well-architected solutions. You will earn their trust and show them the art of the possible, educating them around the capabilities of AWS. Partnering with internal teams and experts, leveraging a deep knowledge of our tools and products, you’ll craft highly scalable, flexible, and resilient cloud architectures that address our customers’ business problems. As part of our team, you’ll have the opportunity to continuously learn and innovate daily.

- Bachelor's degree
- Experience in design, implementation, or consulting in applications and infrastructures
- Background in any other following or related to Technology Architect, Consultant, Cloud Architect, Technical Lead, Engineering Lead, Systems Engineer etc.
- Experience and/or deeper understanding in one or more technology areas. Specific knowledge in multiple technology domain areas (e.g., software development/architecture, systems engineering, infrastructure, containers, databases, security, networking, data & analytics, AI/ML, GenAI).
- Have worked on design, development, implementation, or consulting applications / platforms in their prior experience
- Can create proof of concepts, demos, and/or scripts from scratch or leveraging reusable components.
- Understands and can articulate common architectural patterns and design principles.
- Able to create technical content that is easily adopted and reusable by others.
- Fluent communication skills.

- Knowledge of AWS services
- Experience architecting, migrating or transforming customer requirements to the cloud
- Professional experience architecting / operating solutions built on AWS or other cloud technology
- Experience migrating or transforming legacy customer solutions and/or applications to the cloud
- One or more AWS certifications, e.g. AWS Solutions Architect Professional
- Able to present to technical and business audiences (training, workshops, publications)
- 4 years’ experience as a Solution Architect or related role.

As a Senior Startup Investor Manager within AWS, you will work with venture capital firms and angel investors to accelerate portfolio company success. You'll work with key investors to help unlock the potential of their portfolio companies on AWS, enabling faster innovation and scaling. Your role focuses on supporting meaningful initiatives between the investment community and AWS, helping startups leverage cloud to achieve breakthrough growth. You'll combine technical understanding of cloud and emerging technologies, such as generative AI, with business acumen to identify opportunities and ensure startups have access to the tools, expertise, and support needed to build world-changing products on AWS infrastructure.Key job responsibilities
• Support and execute initiatives with venture and angel firms, contributing to investor-focused programs that accelerate portfolio company success• Implement solutions that address specific startup and investor needs• Collaborate on cross-functional initiatives involving AWS Startups, Sales, Marketing, and Product teams• Monitor program effectiveness and provide feedback based on results• Collect early-stage market signals from investors and founders to support AWS innovation and help meet the evolving needs of tomorrow's breakthrough companies• Evaluate technical and business potential of startups through understanding of their architecture, technology stack, and market opportunity• Serve as technical advisor to portfolio companies, helping them optimize their cloud architecture and go-to-market approachAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience managing competing priorities and using metrics to drive business decisions
- 7+ years of experience in technology industry with focus on startups, ideally in combination with technical roles
- Strong understanding of cloud computing architectures, services, and best practices and familiarity with generative AI technologies
- Understanding of technical patterns and architectures for workloads relevant to startups
- Bachelor's degree in technical or technical management field or equivalent experience

- Advanced degree, or MBA
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience at startups or venture capital/angel firms
- Experience building and scaling cloud-native applications from the ground up
- Experience with commercial aspects of fast-growing technical businesses
- Ability to understand and evaluate emerging technologiesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Key job responsibilities
To Succeed In This Role, You Will Be
A hiring genius – our business is growing, fast. With your help, we will scale the engineering organization to meet the demands of our customers. You may find yourself wandering the streets wearing a “hiring” sandwich-board. More likely, you will find yourself traveling the world seeking top tech talent from every corner of the globe. You will find yourself organizing tech talks and spreading the word that opportunity is here to stay.
A technical wizard – reliability is core to our brand. Our code is deployed to millions of servers around the world. Our services are built to survive large-scale hardware and software failures. Our customers quite literally bet their businesses on our technology. They expect the best, and we aim to deliver nothing less. You will find yourself pushing the envelope on designing systems of scale. You will find yourself working amongst world’s leading industry experts on game-changing technology. You will find yourself humbled every day by what you learn.

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
- Occasional travel required based on the needs of the business
- Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours
A day in the life
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) PlanLearn more about our benefits here:

- High school or equivalent diploma
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- Excellent customer facing skills

- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience supporting video conference and teleconference equipment
- Experience in Active Directory and Windows Server backup solutions
- Ability to write simple scripts in an administrative language
- Strong analytical skills with demonstrated problem solving abilities
- Proven ability to develop clear, concise change management and standard operating procedure (SOP) documentation

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities
- Develop and execute monitoring and maintenance of test equipment including mechanical, electrical, pneumatic, and vacuum systems
- Troubleshoot and repair failed or faulty components
- Design and implement automated control systems and safety interlocks
- Support day to day operations of HITL venues, including configuration management
- Assemble and deliver test racks including servers, data acquisition systems, sensors, actuators, and thermal control
- Follow ESD, low and high voltage, vacuum, and other safety protocols

- Experience in a Linux or Unix environment
- Experience troubleshooting and debugging technical systems
- Can lift and rack equipment up to 40 pounds
- 2+ years experience with electronics test equipment

- Experience configuring, deploying, and testing software updates, including the ability to identify issues and escalate to development as appropriate
- Experience working with hardware and software teams for setting up, testing, and troubleshooting prototype devices
- Experience scripting in modern programming languages
- 2+ years of demonstrating safety standards experience
- Experience in process design and documentation
- Experience with vacuum systems and high pressure inert gases

You will work with the world’s largest computing infrastructure. Your work involves some periods' independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands on with servers and network equipment.You will interact with other teams like logistics, networking, security, and etc in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security and Projects etc.)Some of the key responsibilities you will undertake are:
- Perform diagnostics and troubleshoot all hardware and related problems
- Perform basic level OS troubleshooting
- Perform basic level configuration troubleshooting
- Perform replacement of our parts of and devices
- Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
- Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
- Follow DC operations, Logistics, Security and Safety related processes and guidelines
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance