דרושים Sr Customer Solutions Manager Strategic Accounts ב-אמזון ב-United States, San Francisco

You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS’ Gen AI strategy and the services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which features to apply for their use-cases. You can describe the “why” and “what” of generative AI use case and technical solutions at a 200-level, with the detailed “how” being provided by solution architects.
Key job responsibilities
Strategic customer engagement:
Adoption program development:
- As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
- Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
- Develop governance frameworks for sustainable adoption at scale across domains.
Customer success management:
Product feedback loop:
- Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s degree in Computer Science, Engineering, Math, or a related field or 5 years of product management or go-to-market, or sales experience.
- 5+ years of GenerativeAI / AI / ML.
- 10+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics
- Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex business problems with advanced technologies
- Ability to travel up to 15% as needed

- Experience in AWS cloud computing or SaaS, ideal if experience is in GenAI/AI.
- MBA or advanced degree in AI/ML.
- Effective at communicating complex technological solutions to diverse audiences and building strong internal and external brand presence.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceKey job responsibilities
Building relationships to understand our customers and partners is key. As a trusted technical advisor, you’ll use your interpersonal skills to influence a variety of stakeholders from technical teams to executives. You’ll help ensure their short-term technology decisions are aligned with their long-term goals. Speeding up the adoption of our services will be part of your day to day.You’ll also act as thought leader in the wider community. This includes taking part in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. You won’t just be part of an industry movement; you’ll be leading it.A day in the life
The Solutions Architect team at AWS is responsible for helping customers successfully implement cloud technologies. In a typical week you will meet multiple customers, and you will collaborate with them on designing and operating well-architected solutions. You will earn their trust and show them the art of the possible, educating them around the capabilities of AWS. Partnering with internal teams and experts, leveraging a deep knowledge of our tools and products, you’ll craft highly scalable, flexible, and resilient cloud architectures that address our customers’ business problems. As part of our team, you’ll have the opportunity to continuously learn and innovate daily.

- Bachelor's degree
- Experience in design, implementation, or consulting in applications and infrastructures
- Background in any other following or related to Technology Architect, Consultant, Cloud Architect, Technical Lead, Engineering Lead, Systems Engineer etc.
- Experience and/or deeper understanding in one or more technology areas. Specific knowledge in multiple technology domain areas (e.g., software development/architecture, systems engineering, infrastructure, containers, databases, security, networking, data & analytics, AI/ML, GenAI).
- Have worked on design, development, implementation, or consulting applications / platforms in their prior experience
- Can create proof of concepts, demos, and/or scripts from scratch or leveraging reusable components.
- Understands and can articulate common architectural patterns and design principles.
- Able to create technical content that is easily adopted and reusable by others.
- Fluent communication skills.

- Knowledge of AWS services
- Experience architecting, migrating or transforming customer requirements to the cloud
- Professional experience architecting / operating solutions built on AWS or other cloud technology
- Experience migrating or transforming legacy customer solutions and/or applications to the cloud
- One or more AWS certifications, e.g. AWS Solutions Architect Professional
- Able to present to technical and business audiences (training, workshops, publications)
- 4 years’ experience as a Solution Architect or related role.

As a Senior Startup Investor Manager within AWS, you will work with venture capital firms and angel investors to accelerate portfolio company success. You'll work with key investors to help unlock the potential of their portfolio companies on AWS, enabling faster innovation and scaling. Your role focuses on supporting meaningful initiatives between the investment community and AWS, helping startups leverage cloud to achieve breakthrough growth. You'll combine technical understanding of cloud and emerging technologies, such as generative AI, with business acumen to identify opportunities and ensure startups have access to the tools, expertise, and support needed to build world-changing products on AWS infrastructure.Key job responsibilities
• Support and execute initiatives with venture and angel firms, contributing to investor-focused programs that accelerate portfolio company success• Implement solutions that address specific startup and investor needs• Collaborate on cross-functional initiatives involving AWS Startups, Sales, Marketing, and Product teams• Monitor program effectiveness and provide feedback based on results• Collect early-stage market signals from investors and founders to support AWS innovation and help meet the evolving needs of tomorrow's breakthrough companies• Evaluate technical and business potential of startups through understanding of their architecture, technology stack, and market opportunity• Serve as technical advisor to portfolio companies, helping them optimize their cloud architecture and go-to-market approachAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience managing competing priorities and using metrics to drive business decisions
- 7+ years of experience in technology industry with focus on startups, ideally in combination with technical roles
- Strong understanding of cloud computing architectures, services, and best practices and familiarity with generative AI technologies
- Understanding of technical patterns and architectures for workloads relevant to startups
- Bachelor's degree in technical or technical management field or equivalent experience

- Advanced degree, or MBA
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience at startups or venture capital/angel firms
- Experience building and scaling cloud-native applications from the ground up
- Experience with commercial aspects of fast-growing technical businesses
- Ability to understand and evaluate emerging technologiesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job summaryThe Role:
As a Sr. DSP and Wireless Systems Engineer working in the Digital RF Systems team, you will be responsible for DSP architecture definition, design and simulation of DSP blocks in wireless communication SOCs that are used in Kuiper phased array systems. You will be implementing end-to-end system models including fixed point DSP blocks, RF impairments of the radio, phased array antenna and satellite channel. You will be involved in novel techniques to estimate and correct RF impairments that will be implemented in HW and FW. Based on the system level constraints such as low power and cost, you will develop optimized solutions to support high throughput for our customers.As a Sr. DSP Engineer, you will engage with an experienced cross-disciplinary staff to conceive and design innovative product solutions. You will work closely with internal inter-disciplinary teams such as ASIC/RFIC designers, FW/SW engineers, design verification engineers. You will drive key aspects of the silicon design as well as the entire RF line-up. You will support validation of the silicon in the lab and optimize RF performance via algorithms.In this role you will:
· Design and model DSP algorithms such as beamforming, MIMO, DPD, CFR, digital cancellation schemes and RF impairment compensation
· Model RF transceivers impairments and develop RF impairment compensation algorithms. Develop and optimize HW/SW calibration algorithms for RF SOC and phased array systems
. Architect HW and FW partitioning of calibration algorithms
. Develop detailed test plans and test procedures for pre-silicon, help with design verification as well as post silicon validation, integration and characterization of RF Wireless SOC performance
Export Control Requirement:

· 7+ years of relevant experience in wireless DSP/RF systems engineering (LTE, 5G-NR, WiFi 802.11, BLE)
. In depth knowledge of DSP design for low power consumption ASIC
. Experience with MATLAB, Python and/or C/C++ for fixed point DSP algorithm development, modeling and simulation
. Solid understanding of OFDM, AGC, beamforming algorithms, MIMO, channel estimation, equalization techniques
. Solid understanding of RF blocks and components
. Experience in RF impairment estimation and compensation techniques
. Working knowledge of FW implementation of various DSP algorithms
. Experience in using lab equipment, bring-up and validation of chip
· MSEE/PhD is highly preferred with emphasis on digital signal processing and wireless communication systems

. Strong background in Communication Theory (signal estimation and detection, AGC, channel estimation), OFDM, MIMO, Digital/Wireless Communication Systems and engineering
. Extensive experience in designing low power/area digital signal processing blocks for Wireless RF SOCs
. Excellent understanding of RF architectures and blocks used in the Wireless SOCs
· MATLAB, Python, C++ experience with emphasis on fixed point modeling of DSP blocks, RF impairment modeling, RF calibration algorithm development, system performance simulations (EVM, ACRL, OOB emissions)
. Experience with bit-accurate modeling to match RTL implementations, emulations, FW development
. Familiarity with phased array systems and phased array performance optimization techniques
. Experience in silicon bring-up in the lab and using lab equipment such as vector spectrum analyzer, signal generators, high speed scopes and logic analyzers

About the RoleYou can work in San Francisco, CA; Irvine, CA.You Will
- Be responsible for the growth, development, and performance management of software engineers under your leadership
-Contribute to strategic planning and partner with product managers and technical program managers to develop a strong vision for Twitch’s video platform

- 3+ years of experience as an engineering manager
- 5+ years of experience in software development
- Experience running the day-to-day operations of software engineering projects of significant complexity
- Experience in hiring and developing engineers under your leadership

- Experience with languages/frameworks we use at Twitch: Golang, Typescript/React
- Familiarity with video delivery concepts and systems
- Familiarity with Twitch, gaming, and/or streaming on TwitchPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the Role:
You Will:
- Build and maintain the services that power Twitch’s video platform- Contribute positively to Twitch’s engineering culture

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- 5+ years of professional software development or equivalent expertise.
- B.A. or B.S. in Computer Science or a related discipline, or equivalent years of experience
- Experience building backend services at scale with technologies such as Golang and AWS
- Experience serving as a technical leader of a team of software engineers

- Familiarity with video delivery concepts and systems
- Familiarity with AWS’ Interactive Video Service
- Familiarity with Twitch, gaming, and/or streaming on TwitchPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the RoleAs a Senior Engineering Manager, Identity, you will partner with other engineering managers, technical program managers, and product management to modernize and reimagine Twitch’s Identity stack to delight our customers. Reporting to the Director of Identity, Privacy, and Security Platforms, you will lead a team of 8 engineers as you bring operational maturity and excellence to the team’s authentication and authorization systems.You Will- Encourage others to do excellent work through your leadership.
- Attract, grow, and retain excellent software engineers.- Extend, scale, and redefine the Twitch Identity Platform.
- Drive operational excellence Identity’s authentication and authorization systems.

- 3+ years of experience as an engineering manager
- 5+ years of experience in software development
- Experience running the day-to-day operations of software engineering projects of significant complexity
- Experience in hiring and developing engineers under your supervision
- Experience gathering feedback from customers to inform engineering prioritization
- Background in authentication and authorization systems

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.