

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
- Occasional travel required based on the needs of the business
- Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours
A day in the life
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) PlanLearn more about our benefits here:
- High school or equivalent diploma
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- Excellent customer facing skills
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience supporting video conference and teleconference equipment
- Experience in Active Directory and Windows Server backup solutions
- Ability to write simple scripts in an administrative language
- Strong analytical skills with demonstrated problem solving abilities
- Proven ability to develop clear, concise change management and standard operating procedure (SOP) documentation
משרות נוספות שיכולות לעניין אותך

About the RoleYou Will- Design and build scalable infrastructure to train, deploy and manage ML models- Develop and automate software for ML workflows- Optimize cost and performance of training and inference workloads- Contribute to ML infrastructure roadmap planningPerks
* Medical, Dental, Vision & Disability Insurance
* 401(k)
* Maternity & Parental Leave
* Flexible PTO
* Amazon Employee Discount
- 3+ years of professional software development experience
- Experience designing and building scalable and easy-to-use ML infrastructure systems
- Experience productionizing, scaling or extending ML models to solve real world use cases
- Experience collaborating with ML platform consumers
- Excellent coding skills in modern languages and frameworks
- Experience with AWS technologies such as ECS, Sagemaker, Redshift, Batch, DynamoDB, Lambda, SQS, and Step Functions
- Minimum of Bachelor’s degree in Computer Science or equivalent experience
- Knowledge of supervised ML algorithms
- Experience in building and managing data platforms
- Familiarity with Twitch and/or streaming on TwitchPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the RoleYou can work from San Francisco, CA, or Seattle, WA.You Will- Partner with data analysts, product managers, technical leads, and other engineers to design, develop, launch, and operate distributed systems at scale.Perks
* Medical, Dental, Vision & Disability Insurance
* 401(k)
* Maternity & Parental Leave
* Amazon Employee Discount
- 3+ years of software development experience
- BA/BS in Computer Science or equivalent industry experience
- Experience building backend services at scale with technologies such as Golang and AWS.
- Background in deploying and operating services in the AWS ecosystem at scale
- Background in media protocols (audio / video)
- Experience building highly available and resilient systems
- Experience building distributed systems at scale
- Background in computer networkingPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About OpsTech IT
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
Key job responsibilities- Handles support requests and procedures across the network
- Assist in training new hires
- Continuous learning of new technologies
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- High school or equivalent
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- Strong software engineering background with full-stack development experience
- Deep understanding of machine learning fundamentals, particularly large-scale model training
- Expertise in distributed systems, cloud computing, and scalable data processing
- Experience with data pipeline design, ETL processes, and data management systems
- Proficiency in translating academic concepts into production systems
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience with dataset curation and quality assessment techniques Knowledge of computer vision and multimodal data processing
- Background in research environments or supporting ML research workflows
- Experience with data visualization and annotation tooling
- Familiarity with modern data filtering and deduplication methodologiesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the Role:
You Will:
- Build and maintain the services that power Twitch’s video platform
-Contribute positively to Twitch’s engineering culture
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Familiarity with Twitch, gaming, and/or streaming on TwitchPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Key job responsibilities
We are looking for an Applied Scientist II to lead and drive innovation in spoken word content intelligence. You will provide machine learning leadership to the team that helps accelerate the business. You will build various data and machine learning models that help us innovate different ways to enhance customer experience.
- 3+ years of building models for business application experience
- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
- Experience programming in Java, C++, Python or related language
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
- Occasional travel required based on the needs of the business
- Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours
A day in the life
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) PlanLearn more about our benefits here:
- High school or equivalent diploma
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- Excellent customer facing skills
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience supporting video conference and teleconference equipment
- Experience in Active Directory and Windows Server backup solutions
- Ability to write simple scripts in an administrative language
- Strong analytical skills with demonstrated problem solving abilities
- Proven ability to develop clear, concise change management and standard operating procedure (SOP) documentation
משרות נוספות שיכולות לעניין אותך