דרושים Hardware Support Engineer Msp Cx-support ב-אמזון ב-United States, Salt Lake City

On-site Manufacturing Engineers work closely with our CMs to scale up our production on NPIs and ensure that we can meet the production and quality targets. You will also work with ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to monitor and improve the incoming hardware quality of AWS products both proactively in the design phase as well as monitoring, reporting and investigating any early-life product failures. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production up and running, understanding root cause of hardware failures and resolving gaps in our suppliers manufacturing processes.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Manage quality at the CM
- Provide On-Site support to new product launches as well as sustaining issues
- Design in quality and manufacturability on new designs of servers and racksAmazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's or Master’s degree in Industrial, Manufacturing Engineering or similar related field or equivalent experience
- 2+ years of Manufacturing Engineering work experience with server platforms or on high-tech hardware
- 5+ working with manufacturing suppliers to improve incoming quality of systems
- 5+ years Experience reducing cycle time and improving labor efficiency

Responsibilities:
Interact with business customers to understand and document their business processes and requirementsAble to code with any python or any such programming language to calculate and present data.Key job responsibilities
Deliver reliable, scalable, and efficient business solutions by supporting all phases of the software development life cycle (SDLC), including requirements gathering, modeling & design, development, testing, deployment, integration, and documentation.Provide support and improvement across series of internally development models, systems and tools.

- Bachelor's Degree in Information Systems, Computer Science, Engineering, Math, Finance/Accounting, or a related discipline
- 1+ year experience working in financial planning/budgeting, business analysis, or a related analytics field that includes financial modeling, problem solving, and gathering/translating business requirements
- 1+ year experience working with IBM Cognos TM1 (Planning Analytics) solutions or related Performance Management technologies (Hyperion, SAP, Anaplan or similar)

- Experience with dimension management software processes and MDM tools
- Experience with Python, particularly TM1Py.
- Project management & reporting experience, and familiarity with software development methodologies
- Familiarity with AWS solutions such as S3 and Redshift · Knowledge of SQL authoring, RDBMS database interaction, data warehousing concepts, or third-party ETL tools
- Successful experience working in a fast-paced, results-oriented environment

On-site Manufacturing Engineers work closely with our CMs to scale up our production on NPIs and ensure that we can meet the production and quality targets. You will also work with ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to monitor and improve the incoming hardware quality of AWS products both proactively in the design phase as well as monitoring, reporting and investigating any early-life product failures. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production up and running, understanding root cause of hardware failures and resolving gaps in our suppliers manufacturing processes.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Manage quality at the CM
- Provide On-Site support to new product launches as well as sustaining issues
- Design in quality and manufacturability on new designs of servers and racksAmazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's or Master’s degree in Industrial, Manufacturing Engineering or similar related field or equivalent experience
- 2+ years of Manufacturing Engineering work experience with server platforms or on high-tech hardware
- 5+ working with manufacturing suppliers to improve incoming quality of systems
- 5+ years Experience reducing cycle time and improving labor efficiency

About OpsTech IT
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.Key job responsibilities
Responsibilities include, but are not limited to- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.

- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- High school or equivalent

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service

Key job responsibilities

- 8+ years of non-internship professional software development experience
- 8+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 8+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

In this role, you will be responsible for designing, implementing, and deploying mission-critical software solutions that enable Amazon to meet compliance, lineage, and security goals across all AWS services. You will work on Delta, a company-wide change tracking service that monitors software deployments, detects changes in production environments, and validates them against regulatory requirements.Key job responsibilities
* Architect and develop highly scalable, fault-tolerant, and available services that underpin large-scale processing solutions.
* Collaborate with senior engineers to design and implement innovative software applications using modern techniques such as serverless application development, large-scale event and data processing.
* Drive the delivery of integral components of Delta, ensuring high-quality standards through software engineering best practices.
* Leverage AI/ML technologies to improve compliance accuracy and expand Delta's coverage across all AWS compute, storage services, and databases.
* Work in an agile environment, focusing on delivering the most important features for our customers.
* Provide technical guidance and mentorship to junior engineers, fostering a culture of continuous learning and growth.
A day in the life

- 4+ years of non-internship professional software development experience
- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Practical knowledge of data structures and complex algorithms with equivalent development skills to match
- Deep problem-solving skills and ability to resolve ambiguous requirements
- Knowledge of SQL and Big Data technologies.
- Experience with design and development of applications on AWS.
- Good communication skills, both written and verbal
- Self-directed and capable of quickly shipping code in a dynamic environment
- Experience building complex software systems that have been successfully delivered to customers
- Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

About Operations Technology Solutions (OTS)About the Role:
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.Key job responsibilities
Responsibilities include, but are not limited to:
- Troubleshooting difficult IT problems without SOPs Planning and coordinating CMs and CM templates.- Leading continuous improvement efforts.
- Auditing the quality of work performed and provide constructive feedback when necessary.- Serving as the first point of escalation.
- Participating in hiring, training and development of others.

- 3+ years of IT client, server, and network service delivery experience
- 4+ years of IT systems or relevant commercial production environment experience
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
- 4+ years of troubleshooting in a multi-user high availability environment experience
- 4+ years of PC repair, troubleshooting, deployment and liquidation experience
- High school or equivalent diploma
- Moving up to 49 lbs as well as standing and walking during shifts lasting 12 hours.

- 3+ years of supporting a windows server environment experience
- Experience supporting video conference and teleconference equipment