דרושים Sr Media Specialist Enterprise Account Engineer ב-אמזון ב-United States, Portland

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Senior Video Compression Development Engineer, you will write great code to process our customers’ video and metadata. You’ll work on cutting edge compression technologies like VVC, AV1, HEVC, high dynamic range video, and enhancement filters. You will solve new problem for our customers by utilizing ML and Generative AI. You will work on a focused team with clear leadership and a direct ability to solve our customers’ problems and enable their success. Your work will have a broad reach. Your code will process thousands of video streams around the world, and the final output will be enjoyed by millions of viewers. The full resources of Amazon Web Services are available to us and the only limit is our imagination.Key job responsibilities
- Improving the quality per bit in our home-grown video encoders.- Design and implement improved video filters, whether this be a scaler, deinterlacer, or a brand new perceptual filter
- Improve compute performance of our video processing
Why AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- 5+ years of video codec development experience, particularly AV1, HEVC, H.264 and MPEG2

- Bachelor's degree in computer science or equivalent
- Experience with SSE/AVX2/NEON is a plus
- Practical experience applying ML to solve complex problems in an applied environment
- Experience designing and implementing video filters

Key job responsibilities
You will evangelize AWS services and influence customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS.A day in the life
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceKey job responsibilities
Successful candidates will have a strong delivery and change management background, be detail oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, and have the ability to gain stakeholder buy-in. Your enterprise experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.You will evangelize AWS services and influence customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS.A day in the life
A day in the life

- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar

Role Highlights:
• Part-time work during the school year (16 hours/week)
• Full-time work during the summer (40 hours/week)
• 1:1 mentoring with an experienced Software Engineer
• Effective performance management and integrated opportunities for growth

• Currently enrolled in an accredited college or university Bachelor's or Master's degree program. -Majoring in Computer Science, Software Engineering, or related STEM field.
• Graduating Spring 2027 and beyond.
• Ability to work year-round until graduation (part-time during the school year and full-time during the summer).
• This role is not offered as remote or hybrid and working hours must be conducted in person at our corporate office in Portland, OR.
• Candidates must be living within commutable distance to Portland, OR and able to work in-person year-round.
• Able to start working with the cohort December 2025.
• Programming experience with at least one modern language such as Java, Python, or C++ including object-oriented design.

• Previous technical internship(s), if applicable.
• Ability to effectively articulate technical challenges and solutions.
• Adept at handling ambiguous or undefined problems as well as ability to think abstractly.

Note: This role requires the ability to work out of an office either in Portland, Seattle or Santa Clara/Mountain View.Key job responsibilities
As a Senior Media Specialist TAM, you will:- Complete the onboarding and off-boarding requirements of assigned key customers- Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets
- Interface with customer project managers and technical owners to understand requirements and deliver product releases
- Collaborate with Product Managers to prioritize customer requirements, advocating for the customer
- Work with Engineering managers to ensure delivery of product features to meet customer requirements- Mentor junior Media Specialist TAMs and EngineersDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer
- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience
- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business
- 3+ years experience in the Media & Entertainment market segment

- Experience in internal enterprise or external customer-facing environment as a technical lead
- Excellent communication and leadership skills including facilitation, negotiation, and conflict resolution
- Ability to understand and communicate business and technical needs
- 4+ years’ software engineering experience
- Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
- Adaptive bitrate video streaming and delivery technologies
- Experience with Amazon Web Services or other cloud providers in a 24x7 operational services or support environment

Up to 10% travel requiredKey job responsibilities
- Act as the primary technical point of contact representing the technical needs of high-value media workflow for key enterprise accounts
- Participate in the on-boarding and off-boarding requirements of assigned key customers
- Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets
- Interface with customer project managers and technical owners to understand key technical and operations requirements
- Collaborate with Product Managers to define customer technical requirements, helping to advocate for solutions that drive long-term operational success
- Work with Engineering managers to ensure delivery of product features to meet customer technical requirements- Ability to effectively communicate with technical leads at internally and at key accounts, across, up, and down both organizations
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience
- 3+ years experience using the public cloud as a developer, architect, systems engineer, or technical implementer
- 3+ years’ experience in systems engineering or technical operations support, with some customer-facing responsibilities
- 3+ years’ experience (and demonstrated credibility) working in a technical role within a software engineering-focused business
- 3+ years of experience in video compression, packaging and delivery mechanisms such as HLS, DASH, CMAF, RTMP, UDP, and file based workflows

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
- Occasional travel required based on the needs of the business
- Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours
A day in the life
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) PlanLearn more about our benefits here:

- High school or equivalent diploma
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- Excellent customer facing skills

- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience supporting video conference and teleconference equipment
- Experience in Active Directory and Windows Server backup solutions
- Ability to write simple scripts in an administrative language
- Strong analytical skills with demonstrated problem solving abilities
- Proven ability to develop clear, concise change management and standard operating procedure (SOP) documentation

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Incident Prevention team is looking for experienced software engineers who are excited about building large scale systems spanning tens of thousands of servers, across multiple data-centers worldwide. These are core systems development positions where you will own the design and development of significant software components critical to our industry leading database services architect-ed for the cloud.
Key job responsibilitiesAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Knowledge of AWS Operational Practices