דרושים Amazon Dedicated Cloud Manager Region Reliability Engineering ב-אמזון ב-United States, Columbia

Help shape the future of national security computing as a Cloud Engineer at AWS.As a Cloud Engineer on our team, you'll be instrumental in managing operational excellence for our always-on cross domain systems. You'll implement and maintain robust processes that drive our availability metrics up and our latency metrics down. We need your operational expertise to ensure our infrastructure is ready to scale for future demands, and your problem-solving skills to streamline processes and improve our response times. If you're passionate about operational excellence and want to apply your skills to support critical national security missions, we want to talk to you.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities
As a Cloud Engineer on our Cross Domain Operations team, you will:- Support operational excellence initiatives for mission-critical systems, focusing on availability, resiliency, and security
- Diagnose and resolve system issues across the technology stack in high-pressure situations
- Implement improvements to operational processes, including automation of manual tasks
- Participate in post-incident analysis and help implement preventive measures- Perform technical deep-dives into service components, including networking, storage, and monitoring systems
- Contribute to cross-functional initiatives to improve system reliability
- Learn and apply operational best practices and resilience engineering principlesYou will work both independently and collaboratively within established operational frameworks. We're seeking someone who is curious about how systems work at scale and eager to help automate routine operations.Success in this role requires solid troubleshooting skills, a methodical approach to incident management, and the ability to balance day-to-day operational tasks with improvement projects. You'll need to maintain high standards for security and operational excellence while working effectively as part of a team.A day in the life
Your typical day begins with your team's daily stand-up, where you and your colleagues review operational priorities and ensure critical tasks are on track to meet SLAs. You'll actively participate in discussions and share updates on your assigned tasks and any challenges you're facing.Throughout the day, you'll balance several key activities:- Contributing to operational reviews and post-incident analyses
- Working with team leads to understand and implement customer requirements- Participating in design reviews to provide operational insights
- Conducting technical deep-dives into system components to support improvement initiativesAs part of our 24/7 on-call rotation, you'll be ready to respond to critical issues affecting our national security customers. During these situations, you'll work to resolve issues independently when possible, and collaborate with senior team members on more complex problems, always focusing on both immediate resolution and prevention.Weekly operational reviews provide opportunities to share your insights and contribute to improving our processes and systems. You'll work with the team to identify and implement operational improvements that enhance our service delivery.You'll operate as part of a collaborative team while developing your autonomy and expertise in maintaining our critical infrastructure.
Why AWSWork/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 2+ years of Linux systems administration experience
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- 5+ years of Linux systems administration experience
- 1+ years of experience working with scripting language
- 1+ years experience with cloud computing technologies preferably with cross domain solutions
- Experience automating routine tasks.
- Experience troubleshooting complex undefined issues through performance and log analysis.

- Have strong Linux/Unix Systems Administration knowledge to include reading, understanding and execution of shell scripts- Ability to understand, execute and improve documented procedures and effectively generate documentation to communicate status
- Identify areas to improve operational efficiency for all services through root cause and trend analysis with the identification and development of SLA, metrics, monitors, procedures, tools, and documentation
- Have, or be willing to learn, the capability to automate day to day tasks and develop/build software and/or servicesThis position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Maintain software services once they are live by measuring and monitoring availability and overall health of the environment
- Scale systems sustainably through mechanisms, automation, and evolve systems by pushing for changes that improve reliability and velocity
- Periodically support a 24/7 on-call rotation
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph
- 5+ years of administrative experience with Linux or cloud platform environments

- Experience with AWS CLI and/or AWS Console
- Familiarity with AWS services such as EC2, EBS, S3, CloudWatch, CloudFormation, etc.
- Prefer database familiarity with MySQL and Dynamo DB, or similar engines.
- Prefer scripting experience with Python, Ruby, and/or Bash
- Experience with hardware troubleshooting and device familiarity

Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services, a deep passion for delivering reliable, secure, and high-performing infrastructure is essential. You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall but solve them. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.At Amazon, we hire hands-on managers at all levels. This leader must be able to dive deep into the details on business, operations, and engineering and identify how to deliver outcomes where the solution isn’t understood yet. As a Region Reliability Engineering Manager, you will be be familiar with the technical implementation of creating, securing, deploying, maintaining, simplifying, and safely deprecating software through development and production environments. With this perspective, you drive identification of operational excellence improvements and drive adoption across the organization. You will excel at hiring and developing other Amazon Dedicated Cloud Engineers technical skill and review and improve their work. You will grow leaders in your organization to identify manual actions and relentlessly drive improvements through elimination of process, creation of automation, or escalation through owning teams to drive a better experience for our Builders.We need a technical, detail-oriented operations leader focused on operational excellence to drive best operational practices through the business. You will excel at hiring and developing systems level engineers. You will grow leaders in your organization and lead a charter that grows as your organization grows.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities
In this role you will have the opportunity to:
- Own the continual improvement of operations at AWS.
- Identify Builder operational pain points from disparate data and drive actions to resolve them. Examples includes creation, improvement, simplification, and elimination of processes. Knowing when to create a solution vs. improving existing tools.
- Work across Region Reliability to root cause operational challenges and
- Hire, train, and grow new region reliability engineers
- Drive continual improvement in systems operations through tool building and automation.- Report on the health of these services at an executive level.
- Meet with internal and external customers to develop relationships and clarify requirements and schedules.- Work in an environment where operational excellence is truly the first priority, and where the degree of automation is above bar.
A day in the life
Why AWS
Utility Computing (UC)Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 7+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems
- 3+ years of experience as the systems engineering and operations leader for an Internet service or leading edge IT organization operating in a 24x7 environment
- Current, active US Government Security Clearance of Top Secret or above

- Have strong Linux/Unix Systems Administration knowledge to include reading, understanding and execution of shell scripts- Ability to understand, execute and improve documented procedures and effectively generate documentation to communicate status
- Identify areas to improve operational efficiency for all services through root cause and trend analysis with the identification and development of SLA, metrics, monitors, procedures, tools, and documentation
- Have, or be willing to learn, the capability to automate day to day tasks and develop/build software and/or servicesThis position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Maintain software services once they are live by measuring and monitoring availability and overall health of the environment
- Scale systems sustainably through mechanisms, automation, and evolve systems by pushing for changes that improve reliability and velocity
- Periodically support a 24/7 on-call rotation
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph
- 5+ years of administrative experience with Linux or cloud platform environments

- Experience with AWS CLI and/or AWS Console
- Familiarity with AWS services such as EC2, EBS, S3, CloudWatch, CloudFormation, etc.
- Prefer database familiarity with MySQL and Dynamo DB, or similar engines.
- Prefer scripting experience with Python, Ruby, and/or Bash
- Experience with hardware troubleshooting and device familiarity

The ideal candidate will:- Have strong Linux & Networking Fundamentals. You should have deep experience working with Linux, preferably in a large-scale, distributed environment. You understand networking technology and how servers and networks inter-relate.
- Think Big. You will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.
- Have experience in systems development, software engineering, or a related field.
- Possess strong technical skills in systems design, software development, operations, automation, and process improvement.
- Have experience in designing and implementing resilient, scalable, and efficient technology solutions.
- Be proficient in at least one programming language and familiar with cloud technologies.
- Have excellent problem-solving skills and the ability to break down complex issues into manageable components.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities
As a Systems Engineer you will:- Work autonomously on components, applications, and technology solutions that enhance a major portion of our products or applications.
- Participate in design, scoping, and prioritization discussions, making technical trade-offs and calculating costs of proposed solutions.- Troubleshoot difficult problems, researching root causes and thoroughly resolving defects.- Participate in an on-call rotation to support mission-critical services.A day in the life
Utility Computing (UC)Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
- Current, active US Government Security Clearance of TS/SCI with Polygraph.

- Experience with distributed systems at scale