דרושים Worldwide Specialist Solutions Architect - ב-אמזון ב-United States, Austin

OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities- ITSM (IT Service Management)
- HAM (Hardware Asset Management)
- System Integrations
- Perform technical administration and maintenance of ServiceNow
- Interface with ServiceNow for all operational requests / issues / planning.
- Lead ServiceNow release upgrades including technical and stakeholder management activities.
- Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
- Provide user training related to ServiceNow processes, policies and procedures.A day in the life- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

- Bachelors degree in Information Technology, Management Information Systems, Computer Science, Business or equivalent work experience.
- Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
- 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
- 3+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.

- 5+ years experience in multiple areas of technology, including application administration, configuration, and/or data services.
- Proven experience Agile scrum/Kanban methodology.
- Experience with JavaScript, Perl or PHP is strongly preferred.
- Experience customizing or developing reports from data residing in relational databases.
- Experience with web service integrations using REST, SOAP, etc.
- ITIL Foundation certified or related experience preferred.

The Role:
In this role you will:
· Implement wireless system architecture in silicon from system specification to chip specification to RTL to optimizing timing / power to chip level validation.
· Develop solutions optimizing customer experience (throughput, latency, and availability) while meeting power and cost constraints.
· Drive high quality designs for first-time right silicon solutions, and meeting the power objectives
· Create standalone verification test bench to verify the correctness of your block.
· Work with the verification team and participate in System level verification using test benches constructed using UVM, System C and DPI-C.
· Ensure that the block meets DFT, timing and power targets by working closely with the implementation team.
· Learn about requirements and solutions for systems operating in space
· Drive trade-off analysis to benefit customer experience and optimization of resources (costs, power, spectrum).Export Control Requirement:
Key job responsibilities
- Engage with architects and system engineers to drive hardware micro-architecture.
- Lead design of 1 or more DSP data path modules in System Verilog. Able to interpret reference models in MATLAB.
- Involve in control plane logic design and interfaces to bus fabrics.
- Explore and propose innovative ideas and work towards optimization of the modem.

. Bachelor's degree in Electrical / Communications Engineering or related field, or equivalent experience.
· 7+ years in FPGA digital logic design, preferably in DSP or communication systems.

. Master's or Ph.D degree in Electrical / Communications Engineering.
· 10+ years in FPGA digital design, preferably in communication systems

This position can be located in Austin, Seattle, or Arlington (DC).**Must be open to travel at least 30% including international**Key job responsibilities
- Develop solutions that make the best use of the AWS services like AWS EC2, EKS, ECS, SageMaker and other computing platform for GenAI practice.- Provide one-to-few and one-to-many training sessions to transfer knowledge to builder considering or already using AWS.- Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates.- Be able to develop proof-of-concepts for solutions involving AWS services.
- Driving product integrations between partner products and AWS services
- Proving thought leadership in the form of publishing blog posts, public speaking, white papers and reference architecturesA day in the life
- Building and testing a Proof of Concept (PoC) or create a code sample.- Writing a blog post or white paper.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- Recent and demonstrable hands-on experience with AI/ML workloads.

- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of AWS services, market segments, customer base and industry verticals
- Experience working with end user or developer communities

This position can be located in San Francisco, Seattle, Arlington, New York, or Austin**Must be open to travel at least 30% including international**Key job responsibilities- Develop solutions that make the best use of the AWS services like AWS EC2, EKS, ECS, SageMaker and other communications platform for interactive voice response (IVR), automatic call distribution, and integration with other AWS services for data storage and analytics.- Provide one-to-few and one-to-many training sessions to transfer knowledge to builder considering or already using AWS.- Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates.- Hands on experience and be able to develop proof-of-concepts for solutions involving AWS services.
- Driving product integrations between partner products and AWS services
- Proving thought leadership in the form of publishing blog posts, public speaking, white papers and reference architecturesA day in the life- Building and testing a Proof of Concept (PoC) or create a code sample.
- Writing a blog post or white paper.AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 3+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of IT development or implementation/consulting in the software or Internet industries experience
- 2+ years of experience with Unified Communications and Collaboration role involving the design, development, and implementation of complex voice/video solutions. Recent and demonstrable hands-on experience with AI/ML, GenAI workloads.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Key job responsibilitiesAbout the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 8+ years of IT development or implementation/consulting in the software or Internet industries experience

- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience working with end user or developer communities
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Key job responsibilitiesAbout the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 8+ years of IT development or implementation/consulting in the software or Internet industries experience

- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience working with end user or developer communities
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

As the Manager, you will lead a high-performing team of specialized experts who are responsible for:
Developing comprehensive knowledge bases, self-help content, and agent-facing resources
Overseeing the on-boarding and transition of new products, services, and technologiesThis is a complex, multi-faceted role that requires a unique blend of technical expertise, project management prowess, and people leadership skills. You will work closely with cross-functional stakeholders to align training, knowledge, and transition initiatives with evolving business and customer needs.- Design and continuously improve engaging, effective training programs that prepare agents to handle even the most complex support inquiriesA day in the life- You will meet with your team to discuss any pressing issues or needs. Throughout the day, you will join meetings with cross-functional stakeholders to provide updates on the development of knowledge bases, self-help resources, and training programs that support our customer service agents.
- You will make time to observe training sessions, provide feedback to your team, and review key metrics to identify areas for continuous improvement.
- People management is a critical aspect of this role, so you will dedicate time to meeting with your direct reports individually, offering guidance on their professional development goals. Spending time each day planning for the future maintaining a strategic mindset while also being hands-on in the day-to-day operations is essential in this complex, multi-faceted role.

- 5+ years of team management experience
- 3+ years of program or project management experience
- 3+ years of delivering cross functional projects experience
- Bachelor's degree, or 2+ years of industry experience

- Experience in creating process improvements with automation and analysis, or experience delivering results for large, cross-functional initiatives/projects
- 3+ years of working cross functionally with tech and non-tech teams experience