דרושים Associate Solutions Architect Aws Wwps Civilian Sa - Var ב-אמזון ב-United States, Austin

OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities- ITSM (IT Service Management)
- HAM (Hardware Asset Management)
- System Integrations
- Perform technical administration and maintenance of ServiceNow
- Interface with ServiceNow for all operational requests / issues / planning.
- Lead ServiceNow release upgrades including technical and stakeholder management activities.
- Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
- Provide user training related to ServiceNow processes, policies and procedures.A day in the life- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

- Bachelors degree in Information Technology, Management Information Systems, Computer Science, Business or equivalent work experience.
- Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
- 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
- 3+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.

- 5+ years experience in multiple areas of technology, including application administration, configuration, and/or data services.
- Proven experience Agile scrum/Kanban methodology.
- Experience with JavaScript, Perl or PHP is strongly preferred.
- Experience customizing or developing reports from data residing in relational databases.
- Experience with web service integrations using REST, SOAP, etc.
- ITIL Foundation certified or related experience preferred.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
The successful candidate will be operationally responsible for several of Amazon.com's Data Centers during the day shift. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Routinely review ticket queue for large events and address accordingly
- Coordinate change management resources
- Guide, train and educate data staff on the best practices related to all service owner issues
- Manage and deliver mid-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs- Provide weekly report to the data center manager
- Maintain the on-call schedule coordinating absence and vacations
- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Write and deliver performance reviews for staffA day in the life
*Why AWS*
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

- 2+ years of engineering team management experience
- 4+ years of professional or military experience, or Bachelor's degree in computer science or equivalent
- Bachelor's degree
- 3+ years of networking and troubleshooting experience
- Experience with general troubleshooting/debugging of hardware, or experience in development in the last 3 years
- Experience with system management tools and client/server environments

This position can be located in Austin, Seattle, or Arlington (DC).**Must be open to travel at least 30% including international**Key job responsibilities
- Develop solutions that make the best use of the AWS services like AWS EC2, EKS, ECS, SageMaker and other computing platform for GenAI practice.- Provide one-to-few and one-to-many training sessions to transfer knowledge to builder considering or already using AWS.- Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates.- Be able to develop proof-of-concepts for solutions involving AWS services.
- Driving product integrations between partner products and AWS services
- Proving thought leadership in the form of publishing blog posts, public speaking, white papers and reference architecturesA day in the life
- Building and testing a Proof of Concept (PoC) or create a code sample.- Writing a blog post or white paper.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- Recent and demonstrable hands-on experience with AI/ML workloads.

- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of AWS services, market segments, customer base and industry verticals
- Experience working with end user or developer communities

This position can be located in San Francisco, Seattle, Arlington, New York, or Austin**Must be open to travel at least 30% including international**Key job responsibilities- Develop solutions that make the best use of the AWS services like AWS EC2, EKS, ECS, SageMaker and other communications platform for interactive voice response (IVR), automatic call distribution, and integration with other AWS services for data storage and analytics.- Provide one-to-few and one-to-many training sessions to transfer knowledge to builder considering or already using AWS.- Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates.- Hands on experience and be able to develop proof-of-concepts for solutions involving AWS services.
- Driving product integrations between partner products and AWS services
- Proving thought leadership in the form of publishing blog posts, public speaking, white papers and reference architecturesA day in the life- Building and testing a Proof of Concept (PoC) or create a code sample.
- Writing a blog post or white paper.AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 3+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of IT development or implementation/consulting in the software or Internet industries experience
- 2+ years of experience with Unified Communications and Collaboration role involving the design, development, and implementation of complex voice/video solutions. Recent and demonstrable hands-on experience with AI/ML, GenAI workloads.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Key job responsibilities
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

As a Software Development Manager you will drive and contribute to the strategy, goals, and requirements for our host operating systems and third party software vulnerability management business. You will work closely with a variety of different groups including Engineering, TPMs, and cross-functional teams to ensure that teams across the organization are equipped with the tools and data resources they need to discover insights and make an impact on the products and experiences we deliver. You will deliver industry leading capabilities that descriptive and predictive analytics, and security engineering to enable real time decision-making. You will need a deeply analytical and systems architecture mindset with the ability to tackle complex challenges and effectively influence stakeholders across AWS Security org. This is a high-impact and high visibility role that requires not only strategic vision and inventing for the customers, but also strong execution, technical depth, analytical rigor, and excellent communication.Key job responsibilities
Design and develop state-of-the-art approaches to solving complex and ambiguous problemsCultivate engineering and operational excellence through metrics and continuous learningDevelop long term strategy for your programs and translate it into roadmap and action planReport on status of development, quality, operations, and system performance to managementMentor and grow superstar SDEs and security engineers to take on increasingly higher responsibilitiesAbout the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of leading the definition and development of multi tier web services experience
- 7+ years of engineering experience
- 3+ years of engineering team management experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Key job responsibilitiesAbout the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 8+ years of IT development or implementation/consulting in the software or Internet industries experience

- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience working with end user or developer communities
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients