דרושים ב-Amazon ב-Spain, Barcelona

Key job responsibilities
As an Applied Science Intern, you will own the design and development of end-to-end systems. You’ll have the opportunity to write technical white papers, create roadmaps and drive production level projects that will support Amazon Science.A day in the life
• All of our internships offer a competitive stipend/salary
• Interns are paired with an experienced manager and mentor(s)
• Interns receive invitations to different events such as intern program initiatives or site events
• Interns can build their professional and personal network with other Amazon Scientists
• Interns can potentially publish work at top tier conferences each year
Start dates are available throughout the year and durations can vary in length from 3-6 months for full time internships.Please note these are not remote internships.

- Experience programming in Java, C++, Python or related language
- Enrolled in a PhD or Master's degree in Computer Science, Machine Learning, Engineering, Operations Research, Statistics or related fields

Key job responsibilities

- Are enrolled in or have completed a PhD in computer science, machine learning, engineering, or related fields
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience programming in Java, C++, Python or related language
- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
- Experience with natural language processing and/or processing of multi-modal data (e.g. images)

- Experience using Unix/Linux
- Experience in professional software development
- Experience with training and evaluating LLMs

The AHS Ops Mgr II of Escalations (i.e. Ops Mgr) is accountable for creating a high-performance culture that motivates Escalations Specialists (ES) to demonstrate levels of ownership, accountability and seller advocacy that enable the vision of a remarkable Seller experience. As a front-line manager of 6-12 ESs, the Ops Mgr will provide coaching, guidance, and mentorship to drive the achievement of individual and team performance goals. This leader is responsible for ensuring the provision of timely and efficient service to our Sellers by optimizing team productivity which results in a perfect Seller interaction. Other responsibilities include interviewing, training, performance management, managing the global quality audit process, and employee engagement.The successful candidate will have a commitment to achieving excellence in the Operations and Seller experience, and therefore a strong record of customer focus, a passion for employee development and a keen interest in process improvement are key requirements for this role.Key job responsibilities
• Manages performance and behavior of 6-12 ESs through effective 1:1 meetings, coaching, and mentorship.
• Direct line management for the ES role.
• Implements performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed.
• Reviews and analyzes performance metrics to identify areas of opportunity that will drive performance improvement.
• Ensures that ESs have a clear understanding of the performance and behavior criteria and how it impacts program performance and the overall Seller experience.
• Manages the execution of daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals.
• Manages schedules, monitors adherence, time-off planning, and attendance.
• Participates in daily Kaizen events to identify and implement process improvement change initiatives.
• Conducts Seller interaction quality audits and provide coaching to improve performance.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.

• 4+ years’ experience in operations management
• 4+ years’ of people management experience
• 2+ years’ experience leading high volume call centers and successfully navigating escalations and investigations
• Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment
• Strong presentation skills and the ability to motivate and inspire a group of people
• Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders
• Demonstrates ability to analyze data, using the data to drive decision making
• Fosters a positive team environment and collaboration within the site
• Easily approachable, cooperative, and a team player, easily gains the trust and support of team members and peers
• Demonstrates effective, clear and professional written and oral communication
• Strong prioritization and time management skills, with a high degree of flexibility
• Ability to embrace constant change with flexibility and good grace
• Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
• Demonstrates effective communication, composure, and professional attitude
• Experience insisting on the highest standards and holding team members accountable to expectations

• 2+ years’ applying Lean and Six Sigma in guiding process improvement initiatives
• BA/BS degree
• Solution focused, with passion for people leadership and a drive to nurture a culture of innovation reinforcing the value of the Amazon Leadership Principles
• Demonstrated ability in developing and implementing new strategies and procedures
• Excels at providing coaching and mentoring to others with a goal of achieving success
• Demonstrated ability to lead by example, motivate others to excellence and insist on the highest standards around performance, behaviors, and Seller interactions
• Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases
• Proven ability to take ownership, self-motivate, and deliver results in highly ambiguous environments

In this role, you will help identify, track and manage Key Performance Indicators (KPIs), partner with the internal and external program teams to identify root-causes of spikes or plummets in key metrics while carrying on mid-term to long-term projects to improve our services, processes and tools and communicating with tech, program and product teams.Career Growth
Key job responsibilities
- Simplify and automate reporting while building data solutions to have maximum scale, self-service ability by stakeholders and improve productivity- Translate business requirements into reporting while working with internal and external stakeholders to define best output based on business needs

- Bachelor's degree or equivalent
- Proficient with SQL
- Experience defining requirements and using data and metrics to build reports and metrics for business insights
- Experience working with stakeholders to document data and operational processes
- Familiarity with database types and data models
- Experience with data visualization using Quicksight, or similar tools and Excel (pivot tables, array functions, power pivots, etc.)

In this role, you will be a part of leading and building our complex and ambitious “Associate to Consultant” (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. You will manage approximately 10-20 Associate Consultants.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
•Building and managing a high-performing team of Delivery Consultants
•Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
•Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
•Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
•Driving business development initiatives and exceed customer satisfaction targets
•Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery.
•Drive technical and soft skill training to focus and accelerate consultant development
•Partner with Business Unit stakeholder to identify engagement staffing opportunities for your team and drive high team utilization.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• 8+ years in IT and/or Management Consulting, with at least 3 years in a people leadership role.
• Experience managing IT transformation projects
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals;
• Ability to travel to AWS and customer locations across the US or globally, as needed

• Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
• Strong project management and resource management capabilities
• Financial acumen with P&L management experience and ability to navigate complex stakeholder relationships and drive change
• Sales and negotiation skills for opportunity capture and proposal development
• Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships

Key job responsibilities
As a Principal Engineer you will be expected to serve as a technical lead on our most demanding, cross-functional projects.
• Ensure the quality of architecture and design of systems.
• Functionally decompose complex problems into simple, straight-forward solutions.
• Fully and completely understand system inter-dependencies and limitations.
• Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
• Leverage knowledge of internal and industry prior art in design decisions.
• Effectively research and benchmark Amazon technology against other competing systems in the industry.
• Contribute intellectual property through patents.
• Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.
• Navigate with other teams in Amazon and influence their design and roadmap decisions for the benefit of our region.
• Collaborate with the business teams to identify opportunities and innovate on behalf of our customers

Knowledge of object-oriented design, data structures, and algorithms
Experience (non-internship) in professional software development

Experience designing and building large-scale systems in a multi-tiered, distributed environment (Service Oriented Architecture)

PLEASE NOTE THAT THIS POSITION REQUIRES RELOCATION TO THE UK (CAMBRIDGE)You will join the team that supports and develops the technology for our popular streaming features such as Live View, to connect customers to their Ring video doorbells and security cameras. Our goal is to ensure a fast and reliable streaming and playback experience, alongside building solutions and supporting new products that help Ring on their mission to connect people to what's important.Key job responsibilities
- Design, develop and maintain our iOS mobile applications- Lead architecture and design of features, from conception to launch- Be part of an agile development process to deliver high-quality softwareA day in the life
This role provides a unique opportunity to be a key part in shaping the core of Ring's offerings to our customers. You will work across teams to prototype ideas and solve complex problems, and raise the bar of our applications by advocating and driving software best practices, automating tasks and identifying pitfalls. As part of the team, you will continue to learn and become an expert in challenging fields. You will have the opportunity to contribute your creative ideas and energy, working with world-class experts, distributed cloud systems and home security devices.

- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- Experience in professional, non-internship software development
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
- iOS mobile application development experience in Objective-C and Swift
- Experience communicating technical problems to both technical and business audiences verbally and in writing

- Bachelor's degree in computer science or equivalent
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience with video streaming technologies like WebRTC