דרושים Specialist Technical Account Manager - ב-אמזון ב-Netherlands, Amsterdam

You will be part of a leadership team responsible for driving AWS adoption and delivering value to startup customers across the Europe-North region.Key job responsibilities
• Team Leadership & Development - Lead and develop a team of Solutions Architects, coaching them to become trusted technical advisors for startup customers• Technical Guidance & Architecture - Guide your team to work directly with startup customers on accelerating their projects, recommending best-practice architectures aligned with rapid growth needs and long-term business outcomes• Thought Leadership - Drive the creation of whitepapers, reference architectures, and startup-focused technical content while leading evangelism efforts through workshops, meetups, and public speaking engagements• Voice of Customer & Product Influence - Capture startup customer insights and feedback to influence AWS service roadmaps, acting as a conduit between customers and service teams• Cross-functional Collaboration - Partner effectively with AWS teams including account management, service teams, and marketing to align goals and maximize long-term customer value
A day in the life

- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering
- Bachelor's degree

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience with AWS services or other cloud offerings
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience as a technical account nanager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role
- Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks

Key job responsibilities
- Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
- Manage inbound capacity from receiving through deployment stages
- Manage the installation network and cabling infrastructure in a data center environment
- Guide, train and educate staff on the best practices related to all service owner issues
- Manage tasks and deliverables across small to large-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Provide weekly report to the data center manager- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Drive compliance to Amazon performance management requirements
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree or equivalent combination of education and experience
- 2+ years of experience in an IT Function or similar role
- 2+ years of experience in management/team lead/ training function

- 6+ years in a data center technology role
- Experience with building physical data center such as copper/fiber cabling
- Experience developing operational metrics to drive efficiencies
- Experience representing your team/technical area to senior management
- Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment

Key job responsibilities
As a TAM working with Public Sector customers, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Key job responsibilities
- Experience with operational parameters and troubleshooting for four (4) of the following: Compute/Networking/Architecture/DevOps/Analytics/Security/Applications Development in a distributed systems environment.
- Experience in Technical EngineeringAbout the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience in design/implementation/operations/consulting with distributed applications
- Experience in technical engineering

Key job responsibilities
• Working closely with our product and field teams and 3rd party model providers, you will help enable new capabilities for our customers to develop and deploy data workloads on AWS infrastructure
• Design best in class database infrastructure solutions for all stages of customer and product lifecycles.
• You will have the technical depth and business experience to deploy database and data strategies.
• Partner with SAs, Sales, Business Development and Service teams to accelerate customer adoption and revenue attainment.
• You will also work closely with account teams, research scientists, and product teams to drive model implementations and new solutions.
• Thought Leadership - Evangelize and share best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.
• Act as a technical liaison between customers and the AWS teams to provide customer driven product improvement feedback.
• Develop and support an AWS internal community of related subject matter experts.
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
- Knowledge of non-relational databases such as mongodb, couchdb, redis

Key job responsibilities
• Provide customers with deep technical expertise in your domain to achieve operational excellence.
• Collaborate with Generalist Technical Account Managers, Solutions Architects, Account Managers and Customer Solutions Manager to ideate around your customers’ most challenging business problems.
• Act as a trusted advisor to line of business and C-suite leaders.
• Lead architectural reviews and workshops to advance your customer’s technical objectives.
• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS Technical Field communities.
• Educate and Advice customers on the value proposition of AWS Services and Support products, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty.A day in the life
In this role, you'll leverage your extensive technical knowledge to ensure our customers' cloud environments are efficient, optimized, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they implement operational best practices and cloud financial management strategies. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS, while applying principles from the AWS Observability Ambassador Program to enhance visibility into their environments. Additionally, you'll develop content and conduct enablement sessions with customers, such as Well-Architected workshops and Cloud Financial Management immersion days, to further enhance their operational capabilities and help them achieve architectural health and cloud optimization across their AWS footprint.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience in design/implementation/operations/consulting with distributed applications
- Experience in technical engineering