דרושים Dceo Cluster Manager ב-אמזון ב-מקסיקו

Key job responsibilities
• Lead and mentor a team of software engineers, fostering technical excellence and career development while driving engineering best practices
• Own end-to-end delivery of complex software projects, managing scope, timelines, and resource allocation across multiple workstreams• Collaborate with product managers, other engineering teams, and stakeholders to define technical roadmaps and deliver customer-focused solutions
• Manage team performance, conduct hiring, provide performance reviews, and make data-driven decisions for team growth and composition
• Ensure operational excellence through metrics, monitoring, and continuous improvement of systems reliability and scalability
• Implement and enforce security best practices, compliance requirements, and risk management strategies across team deliverables
• Drive innovation and technical excellence while maintaining high standards for code quality, testing, and documentation

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

This role requires strong partnership with engineering teams and stakeholders across multiple organizations. You'll need to effectively manage cross-team dependencies, drive alignment, and ensure successful delivery of program objectives.Key job responsibilities
Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels
* Make tradeoffs while balancing the business needs with technical constraints
* Work closely with product and engineering teams to define near term and long term product roadmap
* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time
* Serve as a trusted advisor to product and engineering team

- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- 3+ years of working directly with engineering teams experience

As a key member of the team, you will be ensuring the ServiceNow platform is highly available, cost-optimized, and compliant with Amazon Security policies. You will partner closely with architects, application developers, and security engineers to deliver reusable integration patterns that accelerate ServiceNow adoption across the enterprise.Key job responsibilities
• Lead and manage a team that drives organizational standards for operational excellence and resiliency.
• Establish relationships with internal and external partners and peer stakeholders to understand and meet their needs while operating existing systems at a high level of Operational Excellence.
• Develop and maintain a culture of innovation and operational excellence in the teams.
• Manage the design and development of platform orchestration and automation for third party tools like ServiceNow.• A successful candidate will be an experienced leader with an established background in developing and operating platforms and services, developing and hiring top talent, technical ability, great communication skills, and a motivation to achieve results in a dynamic fast paced environment.

- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
- 5+ years of managing system or software development teams experience
- 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience
- 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
- Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization
- Experience (hands-on) in systems engineering and administrative work in networking, storage systems, and operating systems

- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
- Experience with AWS platforms, services, and design patterns

The Infrastructure Operations organization is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our facilities operations organization in Queretaro as a Data Center Engineering Operations (DCEO) Cluster Manager.A DCEO Cluster Manager is one of our most senior management roles in the data center environment. In this role you will be responsible for leading a large organization, managing Area Managers and/or Facility Managers who own data center facility infrastructure.The ideal candidate for this role will have an understanding data center IT infrastructure, data center facilities infrastructure and understand how the two coexist. If this understanding is contextual you will be served well by your experience.Responsibilities· Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.· Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.· Planning and executing the Infrastructure Operations component of new AWS data center build outs, new colo build-outs, AWS data center expansions, and colo expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.· Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.· Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s.· Safety, security, and availability incident response, incident management, and incident resolution.· Continuous improvement of operational processes, procedures, methods, and tools.

Bachelor's degree in engineering, computer science, or a related field or equivalent experience.
5+ years of experience operating as a manager of managers.
10+ years of experience managing data center operations, facility engineering operations, critical environment facilities, datacenter build-outs and scaling, or similar critical environment.
7+ years of experience with data center mechanical, electrical, and controls systems.

Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.Hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.Safety and availability incident response, incident management, and incident resolution.

Key Responsibilities:- Lead the execution and completion of all key projects, ensuring high standards of quality and timeliness. Drive the architecture, design, implementation, and operational support of critical tools and services that align with our mission. Evaluate complex business and technical requirements, communicating inherent risks and solutions to both technical and non-technical stakeholders.Qualifications:
- Excellent communication and leadership skills.
- Experience in managing large-scale technical projects from concept to delivery.Key job responsibilities
- Risk Assessment: Evaluate complex business and technical requirements, communicating inherent risks and solutions to both technical and non-technical stakeholders.- Standards and Processes: Establish high standards for processes and execution in all projects to ensure quality and efficiency.

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Key job responsibilities:
- Be responsible for manual and automated testing of features across various platforms including web and mobile.
- Own the planning, development and execution of test plans and test cases.
- Review user interfaces for conformity and functionality.
- Help develop, improve, and employ testing strategies and techniques.
- Find, isolate, document, regress, and track bugs through resolution.
- Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process.
- Work with Software Development Engineers (SDE) to understand the overall technical architecture and how each feature is implemented.

- 4+ years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing
- Experience as QA lead on medium to large sized projects

- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

The position requires an individual who can work autonomously in a fast paced, demanding and often ambiguous environment. Additionally, since this position involves working with multiple stakeholders around the world in a fast-growing opportunity, we need someone with strong stakeholder management capabilities and ownership with great bias for action in getting things done themselves. In this role, you will be a true entrepreneur and manage all aspects of your business on a daily basis.Key job responsibilities
• You will be responsible for identifying and building relationships with key decision-makers within internal stakeholders and cross- functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.
• Assist internal partners to drive change, remove roadblocks and close business.
• In charge of designing and executing scalable methodologies to improve business metrics
• Act as Subject Matter Expert (SME) for our global inventory transfer products, helping internal stakeholders to develop requirements and build products that enable incremental selection for international customers.
• Advocating for supplier experience improvements through scalable solutions.
• Test new product launches and provide flexible solutions capable of scaling across various business models/supply chain arcs, and country regulatory regimes.
• Own the P&L for multiple categories, hitting top and bottom line targets
• Lead a cross-functional team, including Marketing, In-Stock, Vendor Managers, Operations and Amazon Advertising, to drive superior program results.
•Continuously audit to improve the customer experience and business performance
Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth

- Knowledge of Microsoft Access or SQL
- 7+ years of account management, project or program management or buying experience
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Bachelor's degree, or certificate of completion of studies required and at least 8+ years of professional background.
- Fluent in both, English and Spanish