דרושים Senior Support People Manager Mechatronics & ב-אמזון ב-Luxembourg, Luxembourg

Key job responsibilities
You will build collaborative relationships with sellers, software engineers, technical program managers, and product managers to support new feature launches, projects, and events like re:Invent. Using data analytics, you will create compelling and actionable insights to improve our operations and service quality for our customers.
Mentorship & Career Growth
On-Call Responsibility

- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience
- 4+ years of experience in a technical, hands-on, customer-facing role (such as Support Engineer, Technical Account Manager, or Network Systems Administrator)
- Experience with Linux or Windows system administration
- Experience with networking, virtualization, and cloud computing concepts

- Experience analysing complex data, identifying problems, and implementing solutions
- Working knowledge of AWS services and technologies (including EC2, S3, Lambda, Docker)
- Demonstrated time-management skills with ability to prioritise and make decisions in a fast-paced, data-driven environment
- Strong written and verbal communication skills, with ability to explain complex concepts to technical and non-technical audiences
- Working knowledge of shell, bash, or Python scripting
- One or more cloud certifications (AWS or Linux)

Key job responsibilities
The Senior BIE EU negotiations will be responsible for:
· Building recommendations and insights on negotiations opportunities, driving goal setting for our annual plans.
· Driving insights and recommendations on our complex incentives strategy.
· Championing data and metrics instrumentation to drive our EU negotiation program.
· Driving development of tools, reporting improvements, and automation, and creating new innovative and insightful reports.
· Supporting the business team with ad hoc data requests and analytical needs.

- Experience managing, analyzing and communicating results to senior leadership

Key job responsibilities
You will build collaborative relationships with sellers, software engineers, technical program managers, and product managers to support new feature launches, projects, and events like re:Invent. Using data analytics, you will create compelling and actionable insights to improve our operations and service quality for our customers.
Mentorship & Career GrowthOn-Call Responsibility

- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience
- 4+ years of experience in a technical, hands-on, customer-facing role (such as Support Engineer, Technical Account Manager, or Network Systems Administrator)
- Experience with Linux or Windows system administration
- Experience with networking, virtualization, and cloud computing concepts

- Experience analysing complex data, identifying problems, and implementing solutions
- Working knowledge of AWS services and technologies (including EC2, S3, Lambda, Docker)
- Demonstrated time-management skills with ability to prioritise and make decisions in a fast-paced, data-driven environment
- Strong written and verbal communication skills, with ability to explain complex concepts to technical and non-technical audiences
- Working knowledge of shell, bash, or Python scripting
- One or more cloud certifications (AWS or Linux)

Key job responsibilities
The Senior BIE EU negotiations will be responsible for:
· Building recommendations and insights on negotiations opportunities, driving goal setting for our annual plans.
· Driving insights and recommendations on our complex incentives strategy.
· Championing data and metrics instrumentation to drive our EU negotiation program.
· Driving development of tools, reporting improvements, and automation, and creating new innovative and insightful reports.
· Supporting the business team with ad hoc data requests and analytical needs.

- Experience managing, analyzing and communicating results to senior leadership

To be successful in this role, you'll need to be an excellent developer of tech talent, a committed relationship manager with customers, a diligent prioritizer, a top-notch communicator (written and verbal), and a creative problem solver extraordinaire. You'll work on large, complex initiatives with a high degree of ambiguity, and you'll also advocate on behalf of customers. Great candidates will use data and analytic engineering to drive changes across multiple organizations.Key job responsibilities
In this position you will:
- Consult with customers and help understand their requirements and priorities- Communicate with and support various internal stakeholders and external audiences
- Work with AWS products including Redshift, Airflow, QuickSight, Lambda, and GenAI products like AWS BedrockA day in the life

- Knowledge of product experimentation (A/B testing)
- Knowledge of a scripting language (Python, R, etc.)

Key job responsibilities
• Gather and translate business requirements into scalable products.
• Develop complex automated data products including dashboards, reports and self-service.
• Define the data architecture and mechanisms to optimize the functions of the team.
• Actively mentor junior BIE colleagues on trends, technologies, and best practices.

- Experience managing, analyzing and communicating results to senior leadership

Key job responsibilities

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience leading teams in implementing Generative AI/LLM solutions, including understanding of responsible AI practices, prompt engineering, and integration of large language models into production systems.