דרושים ב-Amazon ב-Greece, Athens

Role is based out of Athens, Greece; responsibilities will cover segments and regions across the Europe Central area.Key job responsibilities
- As Specialist Solution Architect for Analytics, you will be responsible for supporting adoption and utilization of AWS Analytics services for high propensity focus customers in Europe Central.
- You will gather customer and industry needs and partner with AWS product teams to innovate, develop, and deliver AWS solutions.
- Specialist Solution Architects are technically savvy resources (L400+) responsible for helping customer to adopt AWS services, remove blockers for service adoption, influencing the AWS product roadmap, and driving usage of your AWS service(s).- You will work on thought leadership and reusable assets and demos to help customers adopt AWS services.A day in the life

An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.Key job responsibilities
* You’ll build solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops, immersion days, etc.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc.
- Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP
- Previous experience as a Software Engineer, Developer, DevOps Engineer etc.
- Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus

- Work with business and development teams to understand product vision and requirements
- Analyze how all elements of the system software ecosystem work together, and develop QA approaches that fit the overall strategy
- Develop test strategies, create test harnesses and automation
- Develop and execute test plans and monitor and report on test execution

- 4+ years of quality assurance engineering experience
- Experience in manual testing
- Experience in automation testing
- Experience scripting or coding
- Experience as QA lead on medium to large sized projects

- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

Candidates who are successful will be required to work on a rotational schedule.The successful IT Support Technician will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. This position is Remote by design, and this can change as per business requirements. You will be required to live commuting distance from Cape town to attend regular meeting.Key job responsibilities
- Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved.
- Follow all standard operating procedures (SOP) through the effective use of Knowledge management.
- Manage a case count between 15-25 tickets.
- Manage concurrent support conversation.
- Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users.
- Assists with activities to triage and escalate any system or network outage to reduce downtime.

- Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting
- Experience troubleshooting integrated and interdependent computer systems
- Experience with network troubleshooting and support
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service

An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.Sales, Marketing and Global Services (SMGS)Key job responsibilities
* You’ll build solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops, immersion days, etc.About the team
As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc.
- Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP
- Previous experience as a Software Engineer, Developer, DevOps Engineer etc.
- Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus

*Please note that this role will require up to 60% travel around the EMEA area*You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities-Assist in performing root cause analysis for operational issues.
-Perform periodic on site reviews and audits of operations, electrical, and mechanical systems
-Supervise the design and implementation of retrofits of existing facilities
-Qualify new sites for new deployments
-Drive operational excellence in all data center sites
-Perform first level trouble-shooting for facility and rack level events.
-Approval of all CMs (Change Management Tasks) to enable changes and maintenance at sites.
-Attending weekly calls with both TPMs and CAD designers, designing and retrofitting new and existing cages within our EMEA edge space.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s degree in Electrical / Mechanical Engineering or equivalent depending on where you received your qualification.
- Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center. In-depth knowledge of UPS, backup generator systems and generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls

- Experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities;
- Project Management experience

Selected individual will be responsible for managing the on-site operational physical security of our NTE Data Centers and will have a thorough knowledge of access control systems and process, guard force management, reporting security metrics, security audits and incident reporting.You will also understand and maintain compliance requirements with international standards such as (SOC1, SOC2 and ISO27001).You will also be responsible for the implementation of new processes and adherence to existing Amazon policy and procedure relating to security guarding, media security, CCTV monitoring and the protection of customer data.You will possess exceptional people management skills and will build relationships with internal and external partners to maintain and enhance the security and safety of Amazon. You will coordinate physical security (security services, access control and CCTV systems, site surveys), investigations, risk/threat assessments. You will supervise employees and contractors performing specific security objectives and monitor vendor performance.As an NTE Security Manager in this space you will also be required to work with peers in other geographic regions and travel as required by Amazon.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Investigate site incidents and provide detailed reportsAnalyze situations, make quick decisions and formulate action plansCompile concise and accurate security reportsCreate and manage key performance metricsWork with security service providersTrain others in security proceduresAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

5-7 years of security operations and at least 3 years in a leadership roleFamiliarity with compliance standards such as ISO 27001Working knowledge of video surveillance equipment and working knowledge of security software systems such as LenelMust have a valid EU driver’s license and must be able to travel locally and internationallyMust be capable of creating and managing key performance metrics and have a experience in training others in security procedures

Certified Protection Officer (CPO) or similar Physical Security Professional (PSP) or similar QQI L6 Security Operations Certification or similarExperience working in a high security environmentAble to perform security risk assessmentsCPR/AED/Lenel Certified and/or CPP, PSP, PMP certifications preferred