דרושים Technical Account Manager Eu-north Emea ב-אמזון ב-Denmark, Copenhagen

OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities- ITSM (IT Service Management)
- HAM (Hardware Asset Management)
- System Integrations
- Perform technical administration and maintenance of ServiceNow
- Interface with ServiceNow for all operational requests / issues / planning.
- Lead ServiceNow release upgrades including technical and stakeholder management activities.
- Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
- Provide user training related to ServiceNow processes, policies and procedures.A day in the life- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

- Bachelors degree in Information Technology, Management Information Systems, Computer Science, Business or equivalent work experience.
- Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
- 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
- 3+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.

- 5+ years experience in multiple areas of technology, including application administration, configuration, and/or data services.
- Proven experience Agile scrum/Kanban methodology.
- Experience with JavaScript, Perl or PHP is strongly preferred.
- Experience customizing or developing reports from data residing in relational databases.
- Experience with web service integrations using REST, SOAP, etc.
- ITIL Foundation certified or related experience preferred.

Key job responsibilities
As an experienced Professional Services Leader/General Manager, you will be responsible for:
• Leading and developing a high-performing team of Account Executives and Cloud Architects
• Delivering against key metrics including but not limited to Revenue, Billable Bookings, operating margin, team engagement, and customer satisfaction
• Developing and supporting execution of sales strategies (including demand generation, strategic sales, GTM prioritisation) and Area operating strategies to meet team targets and drive revenue growth
• Managing customer relationships, ensuring high satisfaction and identifying new opportunities
• Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
• Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

• 10+ years in technology sales, with 5+ years in management [Alternative: Experience in professional services business management, technology sales and people leadership.]
• Experience with cloud technologies
• Experience in leading business development activities and managing sales cycles through a direct Management team
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain C-level client relationships
• Experience in AWS, Azure or Google Cloud technology

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.Key job responsibilities
* You’ll build solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops and other enablement sessions.As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications.About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. * Understand operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development * Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences * Ability to juggle tasks and projects in a fast-paced environment * Customer obsessed

Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. * Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement * Previous experience as a Software Engineer, Developer, DevOps Engineer etc. * Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus.

In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS.As trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
A day in the life
About the team
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years' experience architecting and implementing data platforms (Data Lake, Data Lakehouse, Data Mesh, Data Warehouse) at enterprise scale
- Experience building end-to-end data solutions, including data ingestion (batch/streaming), storage, orchestration, governance, security, analytics, and observability.
- Highly technical and analytical mindset with ability to think strategically about business, product, and technical challenges in an enterprise environment
- Extensive hands-on experience with data platform technologies, including at least three of: Spark, Hadoop ecosystem, orchestration frameworks, MPP databases, NoSQL, streaming technologies, data catalogs, BI and visualization tools
- Proficiency in at least one programming language (e.g., Python, Java, Scala), infrastructure as code, cloud platforms, and SQL.

- Experience in a lead Data Architect role or similar Masters or PhD in Computer Science, Physics, Engineering or Math.
- Hands on experience leading large-scale global data warehousing and analytics projects and ability to lead effectively across organizations.
- Understanding of database and analytical technologies in the industry including MPP and NoSQL databases, Data Warehouse design, BI reporting and Dashboard development.
- Customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior leaders regarding trade-offs, best practices, project management and risk mitigation.

Key job responsibilities
As a TAM working with Enterprise customers, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment3+ years experience in Informational Technology operations Internal enterprise or external customer-facing experiencePreferred Fluency in English & Danish

Experience with AWS services or other cloud offerings

Key job responsibilities
- Analyze SoC Power consumption at Pre and Post Si stages
- Contribute to SoC Power optimization during all stages of Design Cycle
- Solve challenging problems at daily basis.A day in the life
- Work on state-of-the-art processor technology
- Engage in the complete chip development cycle, from initial architecture through post-silicon analysis
- Solve complex, multidisciplinary challenges- Contribute directly to next-generation cloud computing solutionsAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- BSc in Electrical Engineering or Computer Engineering
- 4+ years of experience in at least one of the following domains: Power analysis and optimization, Logic design, Backend design, Chip Verification.
- Deep understanding in the domains of your previous expertise and a sound understanding of overall chip design cycle.

- Ability to handle multidisciplinary tasks that require knowledge in different chip design domains.
- Strong communication skills and ability to effectively communicate and cooperate with other teams to complete tasks.
- Proficiency in one or more of the following programming languages: C, Python, Perl.
- Team player, with the ability to work in a rapidly changing environment.

Key job responsibilities
As an experienced Professional Services Leader/General Manager, you will be responsible for:
• Leading and developing a high-performing team of Account Executives and Cloud Architects
• Delivering against key metrics including but not limited to Revenue, Billable Bookings, operating margin, team engagement, and customer satisfaction
• Developing and supporting execution of sales strategies (including demand generation, strategic sales, GTM prioritisation) and Area operating strategies to meet team targets and drive revenue growth
• Managing customer relationships, ensuring high satisfaction and identifying new opportunities
• Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
• Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• 10+ years in technology sales, with 5+ years in management [Alternative: Experience in professional services business management, technology sales and people leadership.]
• Experience with cloud technologies
• Experience in leading business development activities and managing sales cycles through a direct Management team
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain C-level client relationships
• Experience in AWS, Azure or Google Cloud technology