דרושים Infrastructure Deliver Manager Delivery Team ב-אמזון ב-Chile, Santiago

Key job responsibilities- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
- Vendor management of Colo datacenter services providers to meet or exceed contracted performance SLA’s
- Safety, security, and availability incident response, incident management and incident resolution
- Continuous improvement of operational processes, procedures, methods and tools

Bachelor's or Master’s degree in engineering, computer science or a related field, or relevant industry experience
- 10+ years of relevant management experience in data center operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing or similar.
- Demonstrated track record in delivering complex projects
- Proven ability to hire, develop and manage high-performing technical teams
- Prior ownership of the operation of a mission-critical team and/or product
- Ability to operate independently as a manager of a geographically distributed management team
- Excellent written and verbal communications skills
- Excellent analytical, quantitative, and presentation skills
- Fluency in Spanish and English

- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma
- Substantial knowledge of mechanical, electrical, and controls systems in a critical or controlled environment.
- Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.

Key job responsibilities- Effectively and efficiently manage the operations budget and expenditures.- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Utilize root cause analysis and troubleshooting/problem solving skills
- Respond to out-of-hours emergency calls.- May assist in the build out of new facilities and assist in projects to increase current facility efficiency
- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksPhysical Requirements:- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the lifeYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- High school or equivalent diploma
- 4+ years of experience in a management position with 5 or more direct reports
- 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience

- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)
- 5+ years of experience in a management position with 5 or more direct reports
- 7+ years of experience working in a data center or other mission critical environment with an emphasis on building and equipment operation
- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units
- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

About the Role:
Core Responsibilities:
• Own mission-critical systems and software development
• Build and mentor high-performing engineering teams
• Develop and execute organizational strategies and roadmaps
• Drive customer-centric product development
• Lead cross-functional initiatives and projects
• Create and implement employee development plans
• Deliver measurable results in a metrics-driven environmentRequired Skills:
• Strategic Leadership: Drive organizational change through data-driven decisions
• Technical Excellence: Deliver complex technological solutions at scale
• Team Leadership: Build and develop high-performing engineering teams
• Communication: Good written and verbal skills with technical documentation expertise
• Problem-Solving: Strong analytical capabilities in complex technical environmentsBasic Qualifications:
• 10+ years of relevant engineering experience
• 3+ years of engineering team management
• Bachelor's degree in Computer Science or equivalent experience
• Strong computer science fundamentals (object-oriented design, data structures, algorithms)
• Experience with modern programming languages (C++, Java, Python, Ruby)
• Knowledge of cloud/internet technologies
• Experience leading cross-functional teamsPreferred Qualifications:
• 8+ years of software development experience
• Experience with large-scale distributed systems and microservices architecture
• Advanced understanding of networking protocols (DNS, HTTP, TCP/IP, TLS)
• Experience with Agile methodologies
• Strong project management and operational excellence
• Knowledge of software engineering best practices and development lifecycle
• Proven ability to meet timelines with optimal solutions

- 10+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Experience partnering with product or program management teams
- Bachelor's degree

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Key job responsibilities
- Maintain an in-depth knowledge and understanding of existing and developing cloud technologies- Possess direct hands on experience in change and organizational management related to cloud migrations
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Formal leadership experience on previous roles for large IT organizations- Experience leading complex, large-scale, IT or technical or engineering programs and projects- Written and verbal communication skills in Spanish and English, including a demonstrated ability to influence C-Suite/VP leaders

Possessing a deep understanding of AWS products and services, as a Data Architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS.As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of experience in cloud architecture and implementation, preferably with AWS
- 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 3+ Experience delivering cloud projects or cloud based solutions
- Able to communicate effectively in English, within technical and business settings.
- Bachelor's degree in Business, Computer Science, or related field

- 3+ years of external or internal customer facing, complex and large scale project management experience
- Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- Experience with automation and scripting (e.g., Terraform, Python)
- Expertise in performance optimization and cost management for cloud environments
- Ability to manage multiple projects and priorities in a fast-paced environment
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

As Physical Security Manager, you will lead and optimize security operations across facilities within our regional campus, driving comprehensive security strategies through systematic facility audits, real-time monitoring, and vulnerability assessments. You will direct all security operations, from guard force management and patrol optimization to overseeing infrastructure projects, while spearheading modernization initiatives through advanced analytics, surveillance systems, and integrated access control technologies. Critical to your success will be developing and implementing comprehensive security programs, including awareness training, detailed policies, and emergency response protocols, fostering a strong security culture throughout the organization. In this strategic role, you will partner with executive leadership, delivering data-driven analyses, security recommendations, and professional presentations to support informed decision-making and security investments that strengthen our overall security posture.
Key job responsibilities
Strategic Security Leadership
• Lead comprehensive facility vulnerability assessments and security audits
• Develop and implement strategic security plans aligned with organizational objectives
• Transform security strategies into actionable tactical plans
• Establish and track key performance indicators for security operations
Operations Management
• Direct security personnel and contractor operations
• Manage security vendor relationships and service level agreements
• Oversee security system installations, upgrades, and maintenance programs
• Coordinate security construction projects from planning through completionSecurity Systems & Technology
• Evaluate and implement advanced security technologies and integrated solutions
• Optimize electronic security systems, including access control and surveillance
• Drive continuous improvement in alarm management and false alarm reduction
• Analyze security metrics and data to enhance operational effectivenessProgram Development & Training
• Design and implement security awareness and training programs
• Develop and maintain security policies, procedures, and emergency protocols
• Lead security incident investigations and corrective action implementation
• Create and deliver security education programs for facility occupantsStakeholder Management
• Provide regular security performance reports to executive leadership
• Present strategic recommendations for security enhancements
• Manage cross-functional relationships to ensure security program success
• Drive security compliance through effective communication and engagement

• Bilingual (Spanish and English). Must have the ability to read, write and speak fluently
• 4+ years experience with security operations and/or law enforcement
• 2+ years experience with security vendors and contractors
• 3+ years experience managing contract security and physical security operation programs, such as Access Control/Intrusion Detection and CCTV Surveillance systems.
• Ability to travel between facilities within the region
• Security chief accredited according to OS-10 requirements
• Management certification.

• CPP, PSP or APP International security certification
• 2+ years experience in security related documentation/reporting
• 2+ years experience in with LENEL or C-cure systems
• 2+ years experience with trouble ticket systems for access requests
•2+ years experience with investigations including accidents, thefts, disturbances, discrepancies
•2+ years experience in program or project management
•Familiarity with security program automation and implementation

Possessing a deep understanding of AWS products and services, as a Sr. Delivery Consultant - Data Analytics you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS.Key job responsibilities
As an experienced technology professional, you will be responsible for:- Deliver on-site technical assessments with partners and customers. This includes participating in pre-sales visits, understanding customer requirements, creating packaged Data & Analytics service offerings.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of experience in cloud architecture and implementation, preferably with AWS
- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 5+ Experience delivering cloud projects or cloud based solutions
- Able to communicate effectively in English, within technical and business settings.
- Bachelor's degree in Business, Computer Science, or related field

- 5+ years of external or internal customer facing, complex and large scale project management experience
- Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- Experience with automation and scripting (e.g., Terraform, Python)
- Expertise in performance optimization and cost management for cloud environments
- Ability to manage multiple projects and priorities in a fast-paced environment
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional)