Handle 1st and 2nd level support cases professionally and independently via CRM, phone and email. Provide excellent, dedicated and proactive support service. Perform deep problem investigation into system logs and...
Handle 1st and 2nd level support cases professionally and independently via CRM, phone, and email. Provide excellent, dedicated, and proactive support service. Perform deep problem investigation into system logs and...
Handle 1st and 2nd level support cases professionally and independently via CRM, phone, and email. Provide excellent, dedicated, and proactive support service. Perform deep problem investigation into system logs and...
Manage and maintain network and security systems in Mumbai office and globally. Responding to and resolving employee tickets related to network connectivity and security issues. Collaborating closely with SOC analysts...
Perform installations and upgrades, as well and Interoperability Testing. Packet capture analysis. Prepare technical documents such as installation / Upgrade MOPs & Lo. Stage systems offered to customers in the...
Handle 1st and 2nd level support cases professionally and independently via CRM, phone and email. Provide excellent, dedicated and proactive support service. Perform deep problem investigation into system logs and...