דרושים Salesforce Project Manager ב-Allcloud

Job Summary

As the Project Manager, you will work closely with various technical and non-technical team members. You will be the subject matter expert on agile project methodology, managing dependencies, scoping, mitigating risks, resolving issues, authoring contract change orders, and managing timelines and budgets.

Summary of Key Responsibilities

• Oversee and take responsibility for the successful completion and timeliness of Salesforce projects within a set budget
• Manage stakeholders and teams working with multiple clients onsite and remotely
• Lead, define and prioritize business functional requirements
• Produce and manage a detailed project plan to suit customer requirements
• Participate in the creation and review of all project documentation
• Set and manage deadlines with clients and internal team: assign responsibilities, monitor the progress of projects, create weekly client status reports and calls
• Serve as the main contact for client relationships and communication

• Minimum of 5+ years of experience managing the project delivery of Salesforce implementations
• Experience in Waterfall and Agile approaches to project management
• Experience managing multiple projects simultaneously (including but not limited to: implementations, upgrades, and new installations)
• Demonstrated ability to mitigate risk proactively
• Design solutions, translate business needs into processes and systems and define business requirements into a technical plan
• Team player with the ability to self-manage and execute projects from scratch.
• Demonstrated ability to handle day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities, and rapid change. Must be resilient in the face of constraints, frustrations, or adversity.
• The ability to interact professionally with diverse stakeholders - executives, managers, users, and subject matter experts.
• Ability to work with clients to resolve complex issues.
• Comfortable in a fast-paced environment; works well under pressure.
• Strong analytical skills required, including a thorough understanding of how to interpret client business needs and translate them into the application and operational requirements.
• The ability to be self-directed and work in a dynamic environment
• Experience in professional services/consulting organization- Advantage

Summary of Key Responsibilities

• Become the trusted advisor and partner for our key accounts in IL.
• Manage the post-sales customer journey for your book of business from Onboarding through Renewal and Advocacy, utilizing a growth mindset throughout to uncover upsell and cross-sell opportunities.
• Partner closely with the customer executives and key stakeholders to ensure metrics for success are agreed upon and a mutual success plan of action is in place.
• Meet regularly with customers to ensure the maximum value of the contract is being attained and continually verify and document customers' objectives, requirements, and value that they receive from our service.
• Create key customer deliverables (presentation, recommendations, and risk mitigation plans).
• Develop an understanding of each customer’s business and managed services needs, providing proactive recommendations that support the customer’s roadmap and vision.
• Generate reports on our managed services offerings, providing insight and recommended next steps to maximize the customer’s ROI.
• Strategically manage your portfolio via robust account plans - prioritizing your business book by renewals, expansions, and risk.
• Be the voice of the customer inside the organization, driving process improvements and product roadmap decisions based on your frontline visibility of the key accounts.
• Identify root causes of customer churn and possible client dissatisfaction and engage appropriate team members from cross-functional teams to help address underlying causes of churn and dissatisfaction.
• Demonstrate your understanding of AllCloud offering, administrative procedures, and organization to effectively answer customers’ questions in a timely fashion.
• Maintain an understanding of AllCloud competitor offerings (i.e., price, offerings, service, or solution) to communicate the advantages effectively.
• Meet or exceed monthly and annual revenue objectives.

Requirements:

• BS/BA or equivalent
• 3 years of proven customer success management experience or relevant industry experience. Work experience in the professional environment of managed services is desirable.
• Must demonstrate strong persuasion skills to influence colleagues and customers and thrive in high-impact situations.
• Strong oral and written communication skills as well as presentation skills.
• Excellent organizational skills, and you can conscientiously manage and follow up on multiple concurrent tasks.
• Ability to take ownership of complex customers and mediate between competing interests and personalities to improve customer satisfaction and drive growth.
• Must be able to quickly develop an in-depth understanding of AllCloud offerings and services and how they apply to the customer’s needs.
• Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge
• Experience working with Salesforce to manage customer interactions, track engagements, and drive business insights.
• Fluent in English
• AWS Cloud Certification - advantage

• 3+ years of experience in Business Analysis/ System Analysis, including; gathering requirements from clients, writing functional and technical documents, understanding of database architecture, including ERD
• 2 years of experience in defining requirements within Salesforcen platform- must
• Experience in Systems Analysis for Web Applications
• Excellent communication and collaboration skills are required
• The ability to interact professionally with diverse stakeholders - executives, managers, users, and subject matter experts
• Strong analytical skills required, including a thorough understanding of how to interpret client business needs and translate them into the application and operational requirements

Responsibilities:

• Designed and implemented Salesforce solutions for clients, ensuring scalability, efficiency, and best practices.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Lead and participate in project planning and estimation activities.
• Provide guidance and mentorship to development teams on Salesforce best practices and design patterns.
• Collaborate with cross-functional teams to integrate Salesforce solutions with other systems.
• Identify and resolve technical issues and challenges, driving continuous improvement and optimizing Salesforce solutions.
• Stay up-to-date with Salesforce platform updates, new features, and industry trends to provide innovative and effective solutions.

• 5+ years as a Salesforce Solutions Architect or Salesforce Consultant/ Project Manager in various companies.
• Excellent knowledge of Salesforce: Salesforce Platform / Sales Cloud / Service Cloud / Community Cloud, advanced Configuration, security/permissions Mgt, Data Migration, Data Model.
• Familiar with Apex & Visualforce/Lightning Components design considerations.
• Experience in Agile project methodology including backlog management, user story & acceptance criteria, sprint planning, etc.

Additional Skills

• Excellent analytical and problem-solving skills
• Resourcefulness, creativity, and strategic thinking for troubleshooting problems
• Self-motivated and directed; Fast learner
• Strong English communication and documentation skills
• Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
• Strong attention to detail and documentation
• Able to perform efficiently and effectively without oversight in a fast-paced environment

Certifications Preferred

• Salesforce Administrator
• Salesforce Advanced Administrator
• Salesforce Platform App Builder
• Salesforce Sales Cloud Consultant
• Salesforce Servies Cloud Consultant

Responsibilities:

• Designed and implemented Salesforce solutions for clients, ensuring scalability, efficiency, and best practices.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Lead and participate in project planning and estimation activities.
• Provide guidance and mentorship to development teams on Salesforce best practices and design patterns.
• Collaborate with cross-functional teams to integrate Salesforce solutions with other systems.
• Identify and resolve technical issues and challenges, driving continuous improvement and optimizing Salesforce solutions.
• Stay up-to-date with Salesforce platform updates, new features, and industry trends to provide innovative and effective solutions.

• 5+ years as a Salesforce Solutions Architect or Salesforce Consultant/ Project Manager in various companies.
• Excellent knowledge of Salesforce: Salesforce Platform / Sales Cloud / Service Cloud / Community Cloud, advanced Configuration, security/permissions Mgt, Data Migration, Data Model.
• Familiar with Apex & Visualforce/Lightning Components design considerations.
• Experience in Agile project methodology including backlog management, user story & acceptance criteria, sprint planning, etc.

Additional Skills

• Excellent analytical and problem-solving skills
• Resourcefulness, creativity, and strategic thinking for troubleshooting problems
• Self-motivated and directed; Fast learner
• Strong English communication and documentation skills
• Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
• Strong attention to detail and documentation
• Able to perform efficiently and effectively without oversight in a fast-paced environment

Certifications Preferred

• Salesforce Administrator
• Salesforce Advanced Administrator
• Salesforce Platform App Builder
• Salesforce Sales Cloud Consultant
• Salesforce Servies Cloud Consultant

Summary of Key Responsibilities

• The Account Executive position is a quota-carrying position
• Own the entire sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
• Possess a comprehensive understanding of AllCloud AWS solution and connect that knowledge directly to customer ROI
• Proactively develop and identify opportunity signals and generate valuable opportunities (up-sell, add-on, cross-sell, etc.)
• Act as an escalation point of contact for relationship, Delivery, and commercial issues
• Develop strategies and coordinate cross-functional support to help customers maximize the value from AllCloud and AWS.
• Selling Infrastructure as a Service (IaaS) elements through Managed Services and other AWS platform services.
• Responsible for maintaining customer relationships, preparing sales proposals, and ongoing sales activities.

• 1 - 2 years of sales experience in high-tech AWS, Azure, or GCP Cloud / Infrastructure / Software / Services for the Enterprise Tech market.
• Technical background: Cloud, IT, Virtualization, hardware, network, SaaS
• Proven successful track record with technology-orientated customers
• Sales abilities - proven demonstrated track record to meet sales goals, high negotiation skills, build relationships, identify opportunities, and create partnerships
• Leverage a proven sales methodology and approach to produce quarter-over-quarter target attainment
• Personal Abilities – Customer-facing, Communication, customer-oriented, work independently, trustworthy, reliable, focused, and a team player

Advantages

• Able to connect relationally with both technical and business executives
• Able to perform efficiently and effectively without oversight in a fast-paced environment
• Able to analyze problems and provide solutions
• Experience growing accounts across a spectrum of industries with projects of all sizes
• Excellent executive presence with strong written and verbal communication skills
• Experience negotiating large contracts, working through conflicts, and facilitating joint
• legal conversations
• Enterprise transformation experience, including a track record of selling targeted engagements that will underpin AWS and AllCloud strategy