דרושים Customer Success Specialist ב-Aligntech ב-Netherlands, Amsterdam

inquiries,requestsand complaintsreceived via phone, e-mail, or any other communication channel. Actasthevoiceofthecustomerbyprovidingideas andsuggestionstoimprovetheoverallbusiness,improvecustomerexperienceand/orspecificcustomerinquiries. Be atrustedadvisortointernalandexternalcustomersregardingallkindsof(operational)topics. Be alert to trends in requests and issues reported by customers. Workcloselywiththecommercialorganizationtoensurehighcustomersatisfactionandsmoothendtoendprocessexecution. Provide inputtoCustomerSuccessManager/ Supervisorregarding training...