דרושים Senior Specialist Category Management Training ב-Adidas ב-Egypt, Alexandria

Purpose & Overall Relevance for the Organisation:

• Ensuring correct and daily execution of key responsibilities in the GBS center according to the requirements of GBS policies, procedures and guidelines, and according to the Group Accounting Manual for specific area of responsibility (General Ledger).
• Self-directed worker for a specific service area.
• Supports organizational effectiveness through the identification and/or implementation of process improvements.

:

• Ensure regular operation tasks/closing running smoothly and accurately.With excellent view of add control point and self-check for regular job.
• Complete BSR on time and open item follow up with high quality. Ensure no unexplained items.
• Maintain a complete and accurate general ledger in accordance with accountingprinciples and reporting schedules within established deadlines (monthly/ daily) for standard accounts.
• Coordinate with business partners (Controlling; FP&A and Finance teams in markets, AP, AR etc.) to obtain needed information and ensure process steps are executedproperly.
• Prepare and compile documentation for year-end audit and internal audit for standard accounts.
• Global policy and operation process deep understanding.
• Internal team training and cross-function knowledge sharing.
• Project involvement include global/GBS center/team projects.
• Signal contact person of key process (e.g. Inventory/Payroll etc.) as SME, including data gathering and analysis cross legal entities.
• Identify opportunities for continuous process improvement and innovate solutions so the team can operate in an efficient and cost-effective way.
• Complete other GL tasks team lead assigned.

Key Relationships:

• Controlling & Reporting
• AR
• AP
• Team colleagues
• Superior
• Colleagues connected via the process area in other parts of GBS
• Customers (“retained staff” and broader business customers)

:

• Strong accounting expertise in own area of work and related areas
• Good knowledge in the use of SAP through proven work experience
• Familiar with Microsoft office – Word, Excel, PowerPoint
• Good English level
• Excellent communication skills
• Capability to resolve issue independently
• Clear thinking
• Ability to work in a fast-paced environment with different international cultures

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent education required
• Minimum 3 years’ GL experience
• Experience in a multi-national working environment

Your task is to drive Consumer Service operational excellence in the contact center across all service channels with focus on efficiency, quality, commercial conversations & consumer experience. You support a global operating model by seeking out opportunities to best practice share.

Partnership/Vendor management

• Lead, manage and deliver Consumer Service targets on a regional level across brands, channels and markets within the boundaries of time, cost & quality, acting in a fast paced, agile development and environment of digitalization and personalization with highest executive attention in Brand and Sales
• Drive implementation of the definition of processes with the local vendor. Ensure that these definitions will allow to leverage or build proper solutions with internal and external cooperation partners.
• Be the operational lead, implementation partner and manage the relationship at a local level with 3rd party vendor (contact center provider, specialist providers). Act as the 1st escalation point for contact center.
• Be the main process counterpart for contact center concerning implementation of roll-outs or new functionalities in your region.
• Manage the alignment of contact center processes within your region, ensuring a consistent Consumer Service experience.
• Lead execution of the formalization and documentation of defined processes, providing transparency on current state and a solid foundation for evolution.
• Manage the Consumer Services budget for Europe, coordinating with Producement, Finance and the Consumer Service vendor to keep costs within budget.
• Leading operational changes to support efficiencies that allow a complex operating model to maintain within the Consumer Service budget.

Continuous Improvement

• Seek out opportunities to improve the consumer experience and drive the process Improvements to reach defined goals.
• Lead process reviews involving all relevant stakeholders to collect appropriate feedback, enrich a backlog of improvements and define the priorities that support KPi’s and improved consumer experiences.
• Drive accountability for achieving KPI’s and metrics. Seek opportunities to continuously improve, keeping both internal and external Consumer Service vendors accountable.

Day-to-day Operations

• Monitor, steer and improve service levels, quality standards, revenue levels and premium membership experiences for our consumers in close cooperation with the contact center.
• Lead monthly, quarterly and annual business reviews with the Consumer Service vendor and seek opportunities for efficiencies and improved consumer experiences

People Management

• Support the vendor in implementing the appropriate structure to be able to manage the respective organization effectively and drive success
• Continuously monitor and evaluate team workload and organizational efficiency of the vendor with the support of data and team feedback and challenge appropriate changes in order to meet business needs.
• Provide team members/direct reports with clear direction and targets that are aligned with business needs and DBC objectives.

Key Relationships:

• Analytics team
• Operational Excellence team
• Insights Analytics team
• Scalability & Growth team
• External vendors
• Extended Digital Consumer Operations team
• CS Product Team
• Procurement

Knowledge, Skills and Abilities:

• High level of leadership and people management skills are required
• Strong attitude on results driven and ability to generate and maintain a big picture view including dependencies in middle and large scale
• Strong ability in identify risks and define mitigation plans
• High level of ability in identify processes improvement and define and realize implementation plan
• Ability to quickly adapt to changing business processes and business partners
• Very good communication & negotiation skills, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely
• Effective stakeholder management, defining clear scope or work and maintaining a collaborative and positive working environment
• Ability to juggle complex and multiple topics at any one time is requiredHard-Skills
• Comfortable working with enterprise-level platforms and technologies. A plus if had previous experience working with Salesforce, JIRA or OmniHUB
• High level of usage of any reporting KPIs reporting platform
• Project management and project monitoring experience
• Knowledge of Agile working is a plus
• Knowledge of process optimization methodologies (LEAN, 6Sigma, etc…) is a plus
• Fluent English both verbally and written

Requisite Education and Experience / Minimum Qualifications:

• Degree with focus on Business Management, Communication or other related areas, or equivalent combination of education and experience
• 8+ years of experience in Contact vendor management in a Retail, Digital and/or eCommerce environment
• Expert knowledge in respective domain Consumer Service
• Experience in managing highly complex processes, involving multiple teams in different countries
• 2 years of experience in leading a team

Key Responsibilities:

• Assists for the Team Sports and Clubs portfolio in line with the determined sales strategies and objectives under the lead of Teams Sports & Sales Manager in Football Directorate.
• Actively participate in the improvement of the team sports & clubs portfolio
• Assists the Team Sports Sales Manager in the direction of sales activities throughout the season and provides them with necessary know-how and motivation
• Responsible of participating in new team sports & clubs negotiations & deals, contract and P&L management processes in close collaboration with internal stakeholders.
• Supporting Teams Sports Sales Manager regarding coordinating with sourcing office and partnering up with CTC, Brand, SCM for local production opportunities while managing customize ad-hoc request.

Essential Duties & Knowledge, Skills and Abilities:

• Follows continuously the attainment of sales objectives of the customers who are assigned by manager and interferes the process if necessary
• Under the lead of manager, support for the direction of customer purchases during NMM(Seasonal Camp) and ensures that the purchase orders are taken in line with the determined objectives
• Ensures that sales are finalized according to the “sales conditions” set forth for the sales period
• Contributes to the preparation of Risk Order by forecasting additional sales and manages this pool effectively during the sales season
• Follows customer sales, product performance and follows their risks
• Investigates and finds entrepreneurs in regions with high sales potential and shares the applications with management for evaluation
• Gives ‘Team Sports Partners’ about “TS distribution strategy” (sales, stocks, product know-how, service quality, visual support etc.) in order to improve their service level in his/her region.
• Follows the changes and competition in the sector and in the region and informs and directs the customers and the management
• Oversee a portfolio of assigned customers, and actively seek new sales opportunities for Team Sports
• Prepares the daily & weekly & monthly sales reports regularly and can create the new ones for the channel if it is needed
• Attends the outer meetings on the behalf of the channel if it is needed and informs the manager accordingly
• Ready to prepare presentations which are demanded by manager or essential for the channel.
• Providing the training and development of the staff working at the Team Sports Partners after coordination with the related departments

Requisite Education and Experience:

• University degree
• Minimum 3 years of sales experience in a sports/fashion customer- and commercial- focused retail company
• Minimum 2-year of account management or 3rd party relation experience
• Project Management experience may also be valuable
• Advanced numeracy, literacy, and verbal communication skills
• Strong MS-Office skills (Word, Excel, PowerPoint), proficient in MS Office
• Strong interpersonal skills (communication, relationship management)
• Proven competencies in customer focus, negotiation, priority setting and problem solving
• Proven commercial and business acumen knowledge
• Geographical mobility
• Fluent in written and spoken Turkish and English is a must

• • Inventory Control Team
  • Peers and Supervisor

• • communicationstyletoservicebothinternalandexternalconsumersdependentonthe situation
  • Flexiblyadaptsapproachtoaccommodatetheneedsofmultipleinternalandexternalconsumers at the same time
  • Dealsprofessionally with difficult situations
  • Use retailand commercial expertise to drive overall store sales by prioritising theconsumerandbrandatalltimesand ensuring effective flow of merchandise to the sales

• • 6-12month’swork experience in a sports/fashion customer- and commercial-focusedretailenvironmentwithstockroomknowledgeexperience,witharetailindustryunderstanding
  • Intermediate numeracy and literacy and advanced verbal communication skills

The Senior Specialist Wholesale Analytics EMC will deliver reporting and analytics services to all cluster stakeholders, enabling data-driven decisions. The role will focus on driving the implementation of analytics tools, maintaining data quality, and ensuring a robust analytical framework across EMC’s Wholesale operations.

• Data Sourcing & Management: Take full accountability for sourcing and managing Cluster data, ensuring data accuracy and timely resolution of issues.
• Sell-In & Sell-Out Reporting: Conduct regular and detailed Sell In & Sell Out reporting on a weekly, monthly, and quarterly basis.
• Data Analysis:
  • o Prepare insightful data analysis for the account and cluster Wholesale teams:
    • Account and Cluster business performance (Sell In & Sell Out)
    • Sell Out analysis based on defined retail KPIs
    • Marketing campaign performance analysis
    • Range analysis and quantitative assortment optimization

• Innovative Sales Concepts: Develop and propose innovative sales concepts and solutions to drive growth.

• Market & Competitor Analysis: Continuously monitor and report on customer and competitor activities, proposing and taking necessary actions.

• Collaboration with Global Teams: Partner with the Global and EM Wholesale business analytics teams, providing local insights to enhance reporting structures and share best practices across regions.

• Market Share Growth: Drive profitable and sustainable market share growth within assigned accounts, while adhering to the adidas Group brand image.

• EMCWholesale team
• EMBusinessAnalyticsteam
• EMDNAteam(Data&Analytics)
• EMCOMNIchannelteam(TradeMarketing)
• CustomerService
• Finance
• SupplyChain Management

Knowledge, Skills, and Abilities:

• Proven experience in Analytics and Business intelligence in Retail
• Experience in Retail Merchandising, including Planning, Trading & Buying, and Category Management: Preferred for the role.
• Strong organizational and planning abilities
• Excellent analytical and problem-solving skills
• In-depth understanding of the footwear, apparel, and accessories/equipment sectors
• Strong knowledge of local markets, consumers, and account needs
• Comfortable working in a multicultural, international environment
• Excellent communication and presentation skills
• Ability to multitask and thrive in deadline-driven environments

andQualifications:

• AdvancedExcelskills and Power BI
• Minimum of 3 years’ experience in Retail & Business intelligence
• Sporting goods industry experience is aplus
• Experience with data and visualizationtechniques
• Passionate about deriving business insight from data, improving processes, and solvingproblems.
• Highly motivated, with the ability to work in a deadline driven

• Advanced
• Power BI : advanced
• Outlook:Advanced
• Word:Advanced
• Power point:Advanced
• Software tools:Intermediate
• SAP:Intermediate
• SQL:Intermediate

Language

• English:Fluent

Purpose &Overall Relevance for the Organization:

Optimize & execute integrated purchasing, global supply planning and PO management activities. Ensure performance achieves availability target OTIF (On Time In Full) and OTA (On Time Allocation) and respects market SLAs. Optimize usage of factory capacity in line with market requirements, supplier capabilities to service global demand.

Work across functions to solve planning and purchasing related issues, identify risks and opportunities and mitigate potential delays.

Key Responsibilities:

• Act as a single point of contact for Market related topics
• Independently run business control process for relevant area; prepare input for market availability projections. Support buy review with market SCM providing market availability projections. Execute risk mitigating actions via demand and PO management.
• Responsible for Supply Review with relevant Liaison Office (LO) to ensure optimized use of capacity, understand supply constraints, delivery performance development and ensure risk mitigation plans are in place
• Support level loading execution for respective area i.e. Pre-seasonal activities, Contracts and Pull forward process (PF) etc.
• Process ownership; responsible for documentation, testing and enhancement of a specific business process. Support implementation of projects within area of responsibility and contribute to system & process improvements, aligning and prioritizing cross divisionally/cross brand where possible to enhance operational efficiency
• Act as the first point of contact for the process related issues and escalations.

Key Relationships:

• Liaison Offices (LO's)
• Market SCM
• Planning Services & BPM

Knowledge Skills and Abilities:

• Service-minded and consumer/customer oriented
• Analytical thinking and ability to solve problems
• Team player and effective collaborator
• Ability to communicate effectively
• Good knowledge of MS Office (advance MS Excel skills) and SAP
• Knowledge and experience in PowerBI are a plus
• Fluent in English, additional language is a plus

Requisite Education and Experience / Minimum Qualifications:

• Bachelor's degree or equivalent in supply chain management or in the areas of business administration, logistics, planning, information systems. Master's degree is a plus
• 3+ years of experience in supply chain management, operations or planning, preferably in the Accessories, Apparel or Footwear industries
• 1+ years of experience in Product Supply Creation activities

Key Responsibilities:

• Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off orders, off-price orders, direct shipments)

• Managing the customer order books, ensuring it is always updated according to the customer’s and company’s needs and requirements, including the monitoring of electronic receipts for errors and correcting these errors using the tools provided (e.g. SAP, EDI, missing article master data), revising fulfilment vs customer purchase orders, and shifting OB between ship-to’s

• Acting as key contact for customers’ inquiries about order and delivery status, change requests, returns and claims, with communication through telephone, email, and customers’ B2B portals

• Compiling various order-related analyses and reports at the request of customers, sales reps or other related internal teams, concerning customer’s open order book & order conversion, returns and claims tracking, monitoring of cancellations and credit/delivery blocks, launches, pre-pack promotions, etc.

• Forwarding new customer set-ups and customer master data change requests from customers and sales team
• Special Handling coordination for new enquiries and changes

• Processing returns and complaints in line with the policy regulations while cooperating intensively with internal and external logistics partners (forwarding companies, inbound and outbound, warehouses), as well as with Finance and the insurance department

• Extensively tracking forwarded deliveries and package deliveries and initiating escalation in the event of delays and irregularities

• Support Sports marketing in processing of promo orders

Knowledge Skills and Abilities:

• University degree in Business Administration or similar careers
• Advanced Excel - Power BI
• Advanced English
• SAP or ERP related
• Broad and deep theoretical understanding of job function