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המקום בו המומחים והחברות הטובות ביותר נפגשים

דרושים ב-Intercontinental Exchange

7 נמצא
IE
Intercontinental Exchange

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Analyst Systems Operations

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IE
Intercontinental Exchange

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Intercontinental Exchange

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IE
Intercontinental Exchange

QA Engineer

QA Engineer

Israel, Tel Aviv-Yafo

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IE
Intercontinental Exchange

Client Support Specialist

Client Support Specialist

Israel, Tel Aviv-Yafo

20.07.2022
Limitless High-tech career opportunities - Expoint
Intercontinental Exchange

Analyst Systems Operations

Israel, Tel Aviv-Yafo
פרטים

Job Purpose

This is a full-time position that requires occasional shift work (day and night).

Responsibilities

  • You will be responsible for monitoring and Incident Management (1st Level fix, Notification and Escalation) of the Production Environment
  • You will be accountable for monitoring of the Systems, Networks and Applications within the production environment
  • Manage, diagnose and fix (based on runbook and knowledge) Incidents which are raised through Monitoring Tools, or via the Production Conference Bridge
  • Strong collaboration with other teams to add additional runbooks and maintain existing runbooks
  • Assist in the investigation and/or the resolution of problems that caused Incidents, in scope of the responsibilities
  • Meticulously follow the handover process documented to bring the next shift up to speed and highlight priority items or issues

Knowledge and Experience

  • University degree or applicable experience within IT systems support and/or operational support of applications, databases within a Windows environment
  • Demonstrable knowledge of networking: specifically, TCP and UDPi, SQL, Scripting/Macros
  • Willingness to work shift rotations that include weekends and public holidays, as the company requires, and to participate in standby/on-call duties to help resolve issues where required
  • Excellent verbal and written communication skills
  • Logical approach, critical thinking and analytical problem-solving skills with an ability to identify the root cause(s) of a problem
  • Effective team player – able to interface / liaise effectively with a variety of IT and non-IT contributors and personalities across the organization
  • Ability to be organized and decisive while under pressure, when managing urgent and critical production issues
  • Excellent time management skills - A structured and organized approach to work, knows how to manage priorities and able to multi-task

This role offers work from home flexibility

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ב-Intercontinental Exchange מחפשים מועמדים איכותיים למגוון תפקידים מאתגרים. אצלנו תוכלו למצוא מגוון רחב של משרות ב-Intercontinental Exchange ובמגוון רחב של חברות נוספות שלעבוד בהן כבר לא יהיה חלום.