Service Advisor jobs

Are you looking for an important role in the tech industry? A service advisor may be an excellent choice for you. At Expoint, we have high expectations for the service advisors we work with – they need to be knowledgeable, skilled, and detail-oriented professionals who are driven to give our customers the best possible service. As a service advisor, you will be responsible for providing customer service to our client base. You will be responsible for understanding the needs of our customers, making recommendations, and assisting with problem-solving. You will be a go-between for customers and the technical team, ensuring that things run as efficiently and effectively as possible. On the job, you will interact with customers through phone, chat, and email while explaining technical processes and product capabilities. You'll need to provide accurate and timely customer service, troubleshooting any technical issues, and maintaining comprehensive customer records. You'll need to stay on top of advancements in technology and understand how to better serve our customers. A good service advisor must juggle multiple tasks throughout the day, so strong organizational and multitasking skills are essential. At Expoint, we look for professionals who are passionate about providing a superior customer experience and enjoy the challenge of helping others with technology. If you’re the type of person who loves helping people and is motivated to stay up-to-date on the latest tech, then this is the job for you!