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Bank Of America Centralized Merchant Consultant - CRPT/Retention United States, Virginia, Richmond
Leverages consultative sales processes to provide merchant payment solutions for small business clients via channels such as Advanced Client Solutions, Financial Centers, Digital, and direct inbound calls. Drives toward sales...
Identifies client needs and recommends solutions when fraud has been identified. Records data captured during client interactions accurately. Identifies and escalates through appropriate channels for items requiring risk review, exception...
Identifies client needs and recommends solutions when fraud has been identified. Records data captured during client interactions accurately. Identifies and escalates through appropriate channels for items requiring risk review, exception...
Responsible for the end-to-end client experience, managing and providing financial advice to an assigned group of clients, enhancing client care, retention, and deepening. Own management of client issues, research, and...
Leads implementation for products, services, and operational solutions. Manages the design, documentation, implementation, and monitoring of new products and services. Consults on procedural, technical, and operational changes. Advances business products...
Bachelor’s degree or equivalent practical experience. 5 years of experience in system design or one or more programming language (e.g., Java, C++, Python, etc.). 5 years of experience in technical...
Bachelor's degree or equivalent practical experience. 8 years of experience in software development. 7 years of experience in iOS software development. 5 years of experience testing and launching software products....
Leverages consultative sales processes to provide merchant payment solutions for small business clients via channels such as Advanced Client Solutions, Financial Centers, Digital, and direct inbound calls. Drives toward sales...
The professional services consultant at Expoint is an essential role in the tech industry. They are responsible for providing a high level of specialized assistance and services to clients in a fast-paced, ever-changing environment. Professional services consultants are hired to help clients understand the specific tech services they need, utilize those services to best maximize their company’s performance, and assist in maintaining a successful and reliable tech infrastructure.
As a professional service consultant at Expoint, you will use your knowledge and experience to identify and leverage a client’s unique set of challenges and help them navigate through them. You will have a diversity of tasks and responsibilities related to each client’s technological needs, such as hiring and managing teams, creating reports, and providing strategic advice. Moreover, you will serve as a knowledgeable resource for the client’s team members, offering advice and guidance on the use of technologies and implementing solutions to complex technological issues.
This role requires extensive experience in the tech field and an in-depth knowledge of the industry. To be successful in this role, you should possess excellent problem-solving and communication skills, be a natural leader and mentor, be highly organized and detail-oriented, and have excellent customer service abilities.
At Expoint, you will have the opportunity to work with a wide range of clients, ultimately making a huge impact. You will have the freedom to be creative and think outside the box while producing high-quality, cutting-edge solutions. Couple that with ongoing training, mentoring, and loyal colleagues in the same field, and you will have unparalleled professional opportunities. Join Expoint to advance your career as a professional services consultant.