Professional Services Consultant jobs

Your responsibilities will include:

• Responsible for the designated territory sales of the Hepatic Artery Infusion (HAI) pump and infusion accessories
• Develop and implement sales strategies and action plans at existing and onboarding accounts to effectively promote HAI therapy.
• Support monthly, quarterly, and yearly territory quota attainment.
• Develop deep understanding of clinical data supporting HAI therapy and the HAI pump and communicate effectively with target customers, stakeholders, and referring physicians.
• In collaboration with the HAI Specialist, serve as an HAI expert by providing clinical, product, and technical assistance and training to physicians, infusion staff, the surgical team, nuclear med/IR, and health care providers supporting HAI therapy.
• Ownership of existing and onboarding HAI centers including establishing relationships with key HAI champions (Surgical and Medical Oncologists)
• Support pump implant procedures in the operating room, coordinating with HAI Specialist to ensure case coverage. Aligns activities with the HAI Specialist to ensure clinical staff at existing accounts are effectively trained.
• Navigate hospital purchasing and administrative groups to gain and maintain approval for the HAI pump and accessories.
• Identify, develop, and establish new potential customers and lead the onboarding including product approval, engagement of multidisciplinary teams, in-services, and case coverage.
• Establish productive and professional relationships with key opinion leaders in the HAI market.
• Collaborate with HAI therapy centers to market their programs, develop local referral network and quickly grow procedure volume.
• Keep up to date customer information in Intera CRM system that can assist in sales, sales planning, clinical, and pump tracking.
• Establish and maintain extensive knowledge of the hepatic arterial infusion pump and accessories and be available to support all in-services.
• Collaborate with Therapy Development Managers (TAMs) to amplify outreach, awareness, and advocacy for HAI with network affiliates and community oncology.
• 50-75% travel required

Required qualifications:

• Minimum of 5+ years of experience in medical device sales
• Bachelors degree

Preferred Qualifications:

• Documented sales success with ability to speak to sales numbers and rankings.
• Strong analytical and sales skills

• Strong clinical sales experience.

• Experience managing a large number of accounts in a large geography.

• Oncology sales experience
• Experience navigating multiple stakeholders in a matrixed environment.

• Operating room experience

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will Include:

• Serve as the primary resource for clinical support in case coverage, physician training, and allied healthcare worker training.
• Educate customers and internal BSC employees on the merits and proper clinical usage of our products through presentations and demonstrations using various formats and platforms.
• Attend cases in hospital labs for case support, training, and CMEs.
• Provide ongoing clinical and technical training and support to customers directly.
• Regularly visit customers and potential customers to identify their clinical needs, goals, and constraints related to patient care, and discuss and promote our products and services to achieve sales targets.
• Manage existing customers and acquire new ones in the assigned territory under the general supervision of the Manager.
• Plan and develop the market for our existing and new products according to divisional goals and objectives, optimizing available tools (e.g., consignment).
• Cultivate a wide range of business relationships with hospital management, purchasing departments, and hospital staff.
• Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or collaborating with other personnel (e.g., sales, clinical research, marketing, technical support).
• Develop sales skills and manage inventory, forecasts, billings, tenders, and quotations.
• Analyze and report market and business feedback to the Manager and others on a monthly and yearly basis using all available support tools.
• Represent Boston Scientific values and integrity.

Job Requirements:

• Bachelor’s degree in Science, Engineering, Biomedical, or related field.
• Minimum 6 years of combined clinical and sales experience, with a strong track record in medical device sales and direct working experience in Cath Lab or Operating Theatre (OT) settings.
• Electrophysiology (EP) experience strongly preferred—especially familiarity with ablation procedures, cardiac mapping systems and stroke management.
• Highly driven and customer-oriented, with a proven ability to build and sustain strong relationships with clinicians and stakeholders.
• Confident in attending procedures and providing intra-operative support, especially in complex and high-pressure environments.
• Excellent written and verbal communication skills, with the ability to clearly convey technical and clinical information to both medical and non-medical audiences.

Your responsibilities will include:

• Sells products by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
• Determines the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which BSC products can best address their specific needs.
• Observes actual procedures in the lab and operating room of hospital accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Managing clinicals throughout cases and across different territories.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.

Required Qualifications

• Minimum of 2 years previous medical device sales experience
• Minimum of 5 years’ experience in sales or a combination of sales experience and relevant educational background

Preferred Qualifications

• A four-year degree with a background in sales and proven track record of success
• Strong clinical, analytical and selling skills.
• Person should have a proven ability to take on a large number of accounts.
• Problem solving and the ability to be coached and directed by other teammates will allow collaboration and success in selling the venous and arterial portfolio.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.