Account Specialist jobs in United States, New York, New York

Being the cybersecurity partner of choice, protecting our digital way of life.

We’re looking for a Program Manager to drive operational excellence, process innovation, and strategic program management for the Global Security Architecture Practice. In this role, you won’t just manage processes; you will engineer the operating system of the future for our practice. You will design, build, and manage the business processes that enable our Principal Architects to scale. This role is responsible for transforming the Palo Alto Networks’ collective security and innovation expertise into AI-driven consulting methodologies and assets that drive consistency, efficiency, and quality in all of GSAP’s client engagements.

You’ll partner closely with the Principal Architects and their leadership, as well as cross-functional teams including Sales and Technical Solutions, Product Management, Enterprise Security, and Unit42 consultants. Through these partnerships you will develop intellectual property, programs, and processes that help our Architects do their work.

Key Responsibilities

• Program Management & Enablement:

  • Build and maintain structure to define our formal partnership with Enterprise Security and Product Management, ensure that interactions are regular and substantive, and information sharing is structured, consistent, and bi-directional.

  • Own and execute the CoE's operating cadence, including the quarterly review of all library assets and the intake process for new contributions.

  • Drive adoption of CoE tools and methodologies across the global GSAP team through clear communications, training, and a strong feedback loop.

• Practice Development & Content Curation:

  • Partner with senior architects to translate their expertise into high-quality, reusable assets including templates and accelerators, standardized presentations, and strategic playbooks that are designed to be populated and customized by AI.

  • Implement a dynamic content strategy where advisory assets are easily updated and synthesized by AI tools.

  • Own and manage the central IP library ensuring all content is organized, current, and easy to access for both the Architects and AI agents.

• Process Creation, Improvement & Management:

• Implement systems to support clear, organized knowledge-sharing (e.g., permissioned Google Drive structures, audience-specific distribution lists) that scale across regional and functional teams.

• Engineer AI-native workflows by evaluating processes through a lens of automation, designing systems where AI is the primary engine of execution.

• Identify process gaps and operational inefficiencies, deploying human-in-the-loop solutions that maximize speed and free up Architects for deep-dive strategic work.

• Implement systems for knowledge sharing that capture "tribal knowledge" and automatically convert it into institutional assets.

Your Experience

• Experience in a management consulting, practice operations, business analyst, or technical program management role, preferably within a professional services or enterprise technology organization.

• Fluency in AI-driven operations, with the ability to view AI and automation as strategic levers that fundamentally change the reach and velocity of a practice.

• Exceptional organizational and project management skills; able to manage multiple complex projects and a library of assets with rigor and attention to detail.

• An excellent communicator and influencer who is passionate about training others and driving the adoption of new tools and processes.

• An understanding of the cybersecurity landscape is a major plus, but deep, practitioner-level security expertise is not required.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000 - $206,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Acts as a product representative and is responsible for negotiating operational fund onboarding requirements with fund managers and transfer agents.

Has extensive, in-depth knowledge of product functions and can operate independently in handling transactions. Strong client relationship skills used to control and coordinate all aspects of a transaction, from onboarding to the ongoing client/advisor experience.

Job Responsibilities:

• Partner with private equity/hedge fund origination team and operations team to onboard new funds to the Alternative Investments Platform
• Respond to inquiries on existing funds from financial advisors and sales team
• Maintain relationships with fund managers/administrators and develop financial advisor communications
• Act as liaison for operational issues between Alternative Investments and fund managers/administrators including review of AML documents

Qualifications:

• 2-5+ years of general financial services experience
• 2 plus years experience in alternative investments preferred

• Strong communication skills, ability to collaborate across business groups
• Ability to multi-task and simultaneously manage daily responsibilities and projects
• Self-starter and creative thinker
• History of process improvement
• Excel, Word and PowerPoint skills

• Bachelor’s Degree preferred, preferably in business.

• Analytical Thinking
• Customer and Client Focus
• Financial Forecasting and Modeling
• Monitoring, Surveillance, and Testing
• Risk Management
• Causation Analysis
• Client Management
• Market Analysis
• Product Marketing and Branding
• Relationship Building
• Negotiation
• Networking
• Presentation Skills

Being the cybersecurity partner of choice, protecting our digital way of life.

Remote: US

Core Focus Areas

Key Responsibilities

Strategic Advisory and Client Engagement:

• Establish and maintain executive-level relationships (Manager, Director, VP, and CxO contacts) in strategic accounts with high growth potential.

• Transform client security strategies by driving conversations that advocate for Palo Alto Networks’ view of transformative Solution Architectures.

• Provide valuable insights and education to clients on effective risk reduction, operational excellence, and cost management.

• Identify and document the client's strategic transformation goals and priority outcomes for value realization, collaborating with specialists to develop business cases around measurable benefits.

• Conduct high-impact consulting engagements, including architectural assessments, designs, and client workshops, setting and driving a strategic agenda with the customer and sales/engineering teams.

Sales Productivity and Thought Leadership:

• Demonstrate increased sales productivity through strategic architectural engagements.

• Engage directly with senior technical and business leaders as a security expert to expand reach within accounts and expand the scope of sales opportunities by identifying new areas of engagement and areas where our solutions can deliver on executive priorities.

• Collaborate with sales teams to develop and deliver differentiated proposals that clearly demonstrate business and technical value.

Internal Partnership and Development:

• Become a valued resource to Product Management by discovering and understanding current challenges, competitive insights, and opportunities to address emerging needs in strategic market segments.

• Maintain continuous self-improvement and learning to sustain technical leadership across relevant technologies (e.g., security technologies, cyber threat intelligence, risk and regulatory topics, emerging technologies)

• Work closely with Sales and Solution Consulting leadership, Unit42 consulting teams, Business Value Consultants, Professional Services, Customer Success, and theater CISO/CTO resources (where applicable) to ensure a coordinated market approach.

Requirements and Qualifications

• Experience: 10+ years of experience as an end customer, a cybersecurity vendor or consultant is required.

• Education: BSCS, equivalent degree or experience is required.

• Architectural Knowledge:

  • Must have deep knowledge of security operations, SIEM, endpoint security and incident response. Preferred experience in network security, SASE/Zero Trust, cloud security, identity management, and emerging topics related to cybersecurity and AI is a plus.

  • Extensive knowledge of core security architectures, history, and trends spanning network, endpoint, and hybrid environments.

  • Solid fundamental background in principles and practices of networking and/or cloud computing.

• Executive Presence: Demonstrable experience in establishing credibility and strategic messaging with large enterprise executives (CISO and above).

• Communication Skills: Strong written and verbal communication and presentation skills, both internally and externally.

• Drive and Problem Solving:

  • A "Whatever it takes" attitude and motivation to overcome obstacles necessary to achieve desired outcomes and close deals.

  • Robust problem finding and solving skills, with the ability to analyze complex problems with systematic approaches to quick resolution, even under duress.

• Travel: Expect to travel a minimum of 50%+ of the weeks in the fiscal year. Travel will include customer and company location onsite meetings.

• Organizational Skills: Superb organizational skills are required.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $239,000 - $278,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You are required to exceed your quota, obtain/maintain subject matter expertise, create/update detailed written plans, and regularly present to a variety of audiences (large and small, live and virtual).

Your Impact

• Ability to work in partnership with your respective geography’s leadership to engage the SASE portfolio to customers, partners, and colleagues
• Perform high-level sales planning, leading to accurate forecasting of the business
• Build a fundamental understanding of security threats, solutions, security tools or network technologies
• Bring to bear all cross-functional resources to achieve your quota.
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Conduct in-person sessions, webinars and learning materials that can be consumed by the appropriate audience
• Identify cross-selling and up-selling opportunities within accounts
• Educate customers and partners on the modern network security landscape
• Establish relationships with and sell through channel partners
• Travel 50% + throughout the Western US, and to company-wide meetings

Your Experience

• 5+ years of field or technical sales selling SASE or SD-WAN for a multinational organization
• Above quota sales experience in a high-tempo culture
• Experience selling network infrastructure-based security appliances including, but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, SD-WAN
• Practical experience working with routing and switching products that will be installed adjacent to our appliances
• Strong communication and presentation skills, both written and verbally
• Experience working with Channel partners and understanding of a channel centric go to market approach
• Excellent time management skills, and work with high levels of autonomy and self-direction

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $264000 - $363000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.